Does Value Suites Extended Stay - St Louis offer free cancellation for a full refund?

Yes, Value Suites Extended Stay - St Louis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Value Suites Extended Stay - St Louis?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Value Suites Extended Stay - St Louis?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Value Suites Extended Stay - St Louis?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.

What is there to do at Value Suites Extended Stay - St Louis and nearby?

Recommended spots to visit include St. Louis Car Museum (5.6 mi) and Hollywood Casino Amphitheatre (6 mi), along with Sophia M. Sachs Butterfly House (7.8 mi) and St. Louis Zoo (13.7 mi).

Does Value Suites Extended Stay - St Louis have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a refrigerator and a microwave.

Value Suites Extended Stay - St Louis, St. Louis: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 15, 2022

Close to the city, very comfortable and has a full kitchen which is nice.

1-night trip

8/10 Very good

Apr 10, 2024

A bit far from restaurants.

Kathleen, 1-night trip

8/10 Very good

Apr 12, 2024

Great customer service

Teresa, 7-night trip

8/10 Very good

Aug 10, 2022

It was very pleasant. Staff was friendly and I could always get extra items. It was great for the cost..

Truephania, 1-night trip

4/10 Fair

Dec 17, 2022

Property needs severe updating, lacked key communication of amenities at check in.

6/10 Good

Sep 30, 2023

When we first walked into the room all you smelled was stale cigarettes.

1-night trip

2/10 Poor

Sep 18, 2023

We actually didn’t spend the night. The unit they gave us smelled very bad and inside out didn’t seem clean. Very poorly maintained. We had nightmares at the thought of staying there! Sorry to be so brutally honest, but I can’t recommend it!

Philip, 1-night trip

2/10 Poor

Jul 30, 2023

No one came to the window

Anthony, 1-night trip

4/10 Fair

May 3, 2023

Everything was very nice and clean. The issue came up about 9pm when we realized there was no toilet paper in the bathroom. I went to the front desk which is operated by video and they have no one at the front desk. Needless to say a walk to the circle K which took about 30 minutes round trip was not in my plans for a relaxing weekend.

William, 2-night trip

6/10 Good

Apr 10, 2024

Well to tell he truth i was creeped out there was a women out side the door to my room the whole night with a b a bunch of boxes and she was there every time i opened the door i could not get a hold of anyone in the office and couldn't sleep

Timothy, 1-night trip

4/10 Fair

Aug 19, 2023

The check in process is inconvenient! I understand for safety purposes they would need a third party during certain hours, because I did check it towards midnight, but that process was very inconvenient and very tedious. The room also smells like smoke, and you can tell that it was poorly cleaned. if you need something just for one night and you don’t really have a preference on which our room looks like this is the perfect place. This place used to be a hawthorns, which was a horrible hotel to begin with, and was taken over by the new place. I think this hotel is also a permanent place for multiple families to live in due to the stuff on the porches and the entrance to some of the hotel rooms. I slept on the top of the covers because I was worried about bedbugs and the carpet was moist to the touch.

Lanisha, 1-night trip

2/10 Poor

Feb 28, 2023

Terrible hour's stay

Arrived after the front desk closed. Had to use the kiosk. The lady was nice but she was having tech issues so I had to wait for a front desk person to come from their house to get me a room card. Left after a little over an hour. Room smelled horrible, dirty dishes in dishwasher, no pots or pans, no coffee pot, no silverware except one fork in the bottom of dishwasher. I went back to the kiosk and informed the young lady I couldnt stya there and I was checking out. No offer of a refund at all except my deposit. Terrible place to stay! This app won't let me upload photos, but I have some.

1-night trip

4/10 Fair

Sep 18, 2023

Craigshire nightmare

The place use to be very nice, but now they have long term people almost like an apartment complex. There are trailers with scrap metal on them. They put me right next to the basketball court after i had asked to move the first night. They said they would take care of it but it went on till 2 in the morning if not later each night. They no longer do breakfast, there is no front office person it is all done by a computer. The room had no utensils or anything. Had 2 wine glasses. The ice maker didnt work and a very poor job cleaning as there was trash behind the night stand. The only nice thing is the bed was supper comfortable. Other than that i wont be going back.

Jeff, 2-night trip

4/10 Fair

Oct 14, 2022

This formerly beautiful hotel is now a dump. First example: there used to be a delicious, full breakfast offered, there no longer is. However, a "full kitchen" is pictured here, complete with a stove, sink, dishwasher, and full-sized refrigerator. There were NO cooking pots, pans, utensils. There were no clean dishes at all in our suite. There was a set of stoneware in the dishwasher - all dirty; the dishwasher had not been run. There were exactly two forks (dirty in the dishwasher) on site. No other silverware. So now that there's no more breakfast, there is also no way to prepare or serve food in the suite/room. There were no glasses or even plastic cups provided for brushing our teeth. When my husband went to the front desk (that didn't open until 10am!) to ask about drinking glasses the person at the desk produced one dirty stemmed glass and said, "I could wash this one..." He declined the offer. The inside of the suite was dirty. There were cobwebs in every corner. It reeked of cigarette smoke in a "non-smoking" room. After two nights in that bed, my bedclothes reeked of smoke. My eyes were burning and my throat was sore. Outside of the suite, the steps leading up to the door were compromised. It felt like the main stringer in the staircase was rotting and weak. It also appeared that there were long-term residents at the hotel, it made us wonder if this were some kind of temporary or even long-term housing. We have been staying in this hotel for years. Never again.

Denise, 5-night trip

6/10 Good

Jun 1, 2024

It was okay

Caleb, 1-night trip

6/10 Good

May 21, 2024

Best mattress but worst process to get to the bed

The positives: It was close to our the points of interest. The bed was incredibly comfortable and slept like a baby. The cons: The property overall was dirty, garbage everywhere outside. Landscaping was in disarray, not existent or unkept. Parking was a little bit of a problem near the suite we were staying in. But the absolute worst part was that the check in process and "front desk" responsibilities have been farmed out to a remote attendant that you had to communicate through a remote accesses kiosk in the foyer of the main building entrance. The check-in process was incredibly drawn out as you had to scan in your ID, the connection was poor so audio kept cutting in and out and the person was overall hard to understand. A far cry from the quick check-ins I am accustomed to when checking into a hotel with a front desk clerk on-site. Also, the foyer is so small that it was uncomfortable when another person came in to use the single kiosk as we were right on top of each other. I had to finish the process while a drunk guest from another suite was impatiently breathing down my neck so he could contact them about the wifi password not working. I realize we were staying at an extended stay facility but I hope that more hotels don't switch over to this type of kiosk because it really removes the "hospitality" part of staying at a hotel.

2-night trip

2/10 Poor

May 15, 2024

Very noisy neighbors paper thin walls in could hear people walking around upstairs in all hours of the night

Richard S, 1-night trip

2/10 Poor

Apr 12, 2024

I checked in and checked right back out- i was reluctant to even check in because of how the property looked when i pulled up. These are run down apartments surrounded by very sketchy looking individuals. As soon as we walked in our room we were hit with the smell of cigarette smoke (a non smoking room) I’m 4 months pregnant and didn’t want to be sick or risk my babies life so we left immediately. There is no front desk so we had to talk to a lady through a zoom video meeting. She was extremely short and unfriendly. Don’t waste your time or money staying here. Very scary. Dont trust the 7 stars- they’ve obviously paid for good reviews.

Kaylen, 1-night trip

2/10 Poor

Apr 12, 2024

At this property if you check in after hours you have to go through a operator on a virtual kiosk, my room needed to be redone like the carpet was long over do for new carpet there was a questionable stain on the carpet that might have been blood, the area this hotel was in was cool, fyi if your looking for a cheap hotel for a night pass this one up and go with extended stay or best western

Alex, 1-night trip

2/10 Poor

Apr 9, 2024

Discusting, dirty,massive gagging smoke s.ell, dirty sheets, poor maintain ence, aweful virtual che k in, hard to find room, very run down. I would rathersleep in my car.

Christine, 1-night trip

2/10 Poor

Apr 7, 2024

Sucks to be here

Upon checking in (by machine) the experience was horrible. I did my purchase online and as I pick the hotel of choice did not match the hotel I arrived at. The place was run down, the room carpet and furniture was dirty. I picked the place because breakfast was included which made it easier for me because I had to work in the morning. The visual person told me no breakfast and charged me extra fees for different charges to my card. Why would I pay for a curtesy fee for a hold on my cc there was NO one courteous at this location

Lynn, 1-night trip

4/10 Fair

Feb 17, 2024

Management

In the morning called the front desk to ask if i could stay longer and pay after work, she. Said i could so whike waiting for the snow to stop so i could go work around 1pm. The other worker is knocking on my door saying she didn't ok this and i had to either pay this aecond or be gone immediately. I called her 4 times being nice ans saying sorry if i miss understood her earlier, she kept hamging up on me i asked if i had 10 minutes to shower she said no. The point here people is they let many of there guest go a week with out payment and she had a 52 dollar deposit so even if i wouldn't have paid they would have gotten 80 percent of the money for my second night. I feel that i have been discriminated against due to the fair housing act. The fair housing act does apply to hotels and it basically says that what you do for one person you must do for others. No way was i given the same treatment i have witnessed other peoplw receive from her and thia property on paymenta or money orweather thwy can stay in the room. Truthfully i am seriously thinking about pursuing charges on her and the property. Being that she is the manager she should know the rules on housing. Maybe even more will happen to her byt i feel completely offended by her and her actions towards me. Fyi the room was great minus the hot water.

Jeff, 1-night trip

2/10 Poor

Feb 2, 2024

Onsite staff was very friendly. But this property has major issues such as odorous rooms, cleanliness of the surfaces and sheets. It was endured but I won’t book again.

Cory, 2-night trip

2/10 Poor

Jan 26, 2024

I went through a third-party Orbitz to book the room and when I got there to check in, they decided to ask for $100 deposit which I didn’t have $100 to hold for them so therefore they would let me check in and they went on a ticket with my money for the booking as well I went to return it I give it back so I was left stranded to sleep in my car and they did not care because they said it’s policy but their policy was not located or no or acknowledged or printed anywhere in the third-party for customers to see if I would have known that maybe I would’ve had the money and I would’ve been stranded, but that was information that was unknown. Do not recommend this place , they leave out information

Stephen, 1-night trip

2/10 Poor

Jan 22, 2024

Waited in the lobby for ten minutes…the monitor was not working. Had to call and finally reached someone who didn’t speak english well. You should alert people that the guest will never see a human during check in. I’m going to blast you on social media.

James, 1-night trip

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