Not well clean and tidy up the room as the glass still have stinks…….tea cup with some crystal stuff inside…….
Bed is good and sleep well.
Staff is cool and not showing up all the time.
My fee is including Breakfast which is not the buffet one and you can choose one set in the menu.
Location and car park is good.
The bed is too soft and free wifI is only available at the lobby 30mins a day, which is not really relevant to the description. The location is just okay, but I would prefer stay in other motel instead. Best location at Rotorua is ibis hotel. This hotel not meet to a 4 star standard.
HO YAN ADAM
Hotels.com真实住客点评
8/10 很好
2013 年 5 月 20 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 12 日
The spacious area next to the swimming pool was a good place to have conversations.
It was a bit disappointing, but the bar didn't work out, so I couldn't buy a drink.
It was nice because it was clean and spacious.
Joon Ki
Joon Ki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Liz
Liz,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 2 日
Great location. Close to the town. We have booked for one night on the way from Wellington to Auckland on 1st of Jan.. hoping to have rest and food on the site. The restaurant and the bar were closed. Had to go to town for the dinner.
Very good property but very poorly maintained. Old carpets old fashioned AC unit in the room, The 4th floor area near lift was leaking. Could see buckets around floor to catch the water. No real vibe. Not sure the what is happening with hospitality industry in NZ. Day by day quality of service is diminishing every where. Have used Copthrone hotels before in NZ. Not up to the reputation.
Shyju
Shyju,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 31 日
Room felt very worn and tired with mould in bathroom and mildew smell in the hallway
Sarah
Sarah,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 30 日
Couldn't use the body wash and shampoo as the bottles were sealed shut, the toilet was running water so at times didn’t flush and the fridge didn’t work and we had to get it replaced. There were minor rips in the carpet, water marks all over the cabinetry and it was worn down everywhere. Staff were lovely but we will not stay here again.
Ruth
Ruth,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 28 日
Phoebe Mae
Phoebe Mae,1 晚行程
Lastminute真实住客点评
4/10 尚可
2025 年 12 月 26 日
For the price we paid, this experience was unacceptable. I would not recommend this hotel and would not stay here again
Vavisha
Vavisha,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 25 日
Room is okay. Not friendly for family with young kids/ infants/toddlers. They don’t even have an oven to heat up the food for kids nor a bread toast and charge hefty money for a night stay. The only staff we interacted was the reception lady and she was okay. tiny and congested bathroom
Suneel
Suneel,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 24 日
There were kids running up and down the corridor and slaminung doors and yelling to each other at 10 oclock at night. I tried to ring reception but no answer. You need a security person to walk the corridors
Jim
Jim,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Waimarie
Waimarie,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 11 月 22 日
Room was dirty, kettle was burned, glasses were dirty,
Sheets were not cleans
Zyander
Zyander,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 16 日
Room is great
Yuji
Yuji,2 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 11 日
Rummet var väldigt slitet, ventilationen lät väldigt mycket. Det var en väldigt liten frukost som dessutom var kall och utplockad när vi kom inom serveringstid
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 8 日
The room was clean beds super comfy. The pressure in the shower wasn't amazing but I find it hard to find any hotel with good water pressure. The heated pool and spa were great he kids loved it. The breakfast wasn't the best so we only ate down there once but that is also due to fussy kids. Rooms do get a little hot but we just turned the air con on all night. Staff were fantastic though. Would book and stay there again.
Megan
Megan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Yanling
Yanling,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
The Bar was clised very early. Other than that the hotel was great.