In Glenholme, Copthorne Hotel Rotorua offers a tranquil retreat with a spa tub and garden. Visit Jimmy Cooks Kiwi Kitchen for local cuisine, then relax by the seasonal outdoor pool or connect to in-room WiFi. Helpful staff have left a lasting impression on previous guests.
Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 1.3 km
Whakarewarewa Thermal Reserve - 15 min walk - 1.3 km
Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
Polynesian Spa - 3 min drive - 1.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 13 min drive
Restaurants
Ciabatta Bakery - 14 min walk
McDonald's - 2 min drive
Pantry D'or - 11 min walk
Bold Flavours - 3 min drive
Chinese Delights - 3 min drive
About this property
Copthorne Hotel Rotorua
When visiting Rotorua, Copthorne Hotel Rotorua is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub, and a terrace are other highlights. Fellow travelers love the helpful staff.
At a glance
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Hotel size
58 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Fishing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Bike storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Bicycle parking
Hot tub
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Dining
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
Credit card charges are subject to an extra charge of 2 percent
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Cashless transactions are available.
Also known as
Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua
Frequently asked questions
Does Copthorne Hotel Rotorua offer free cancellation for a full refund?
Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copthorne Hotel Rotorua?
Yes, there's an outdoor pool.
Are pets allowed at Copthorne Hotel Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel Rotorua?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Copthorne Hotel Rotorua?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Copthorne Hotel Rotorua and nearby?
Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a garden.
Are there restaurants at or near Copthorne Hotel Rotorua?
Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.
What's the area around Copthorne Hotel Rotorua like?
Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.
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Reviews
Copthorne Hotel Rotorua Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.6
Location
7.8
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Restaurant
Elevator
Breakfast
Ambience
Bathroom
Bed
Location
Children
Reviews
Verified
10/10 Exceptional
Jan 22, 2026
Seamless checkin, staff were very helpful and friendly - kids and adults alike loved the heated pool and spa’s.
Justin
Justin, 1-night trip
Verified
8/10 Very good
Jan 10, 2026
Our stay was amazing thank you Copthorne Hotel. Very clean and friendly staff
Matangaro
Matangaro, 4-night trip
Verified
8/10 Very good
Jan 4, 2026
Friendly staffs
Jiangang
Jiangang, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
The spacious area next to the swimming pool was a good place to have conversations.
It was a bit disappointing, but the bar didn't work out, so I couldn't buy a drink.
It was nice because it was clean and spacious.
Joon Ki
Joon Ki, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Kids loved the pools!
Pritika
Pritika, 1-night trip
Verified
10/10 Exceptional
May 25, 2025
Great place to stay had everything we needed really comfortable beds
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Pool and spa pool was nice
Mariaan
Mariaan, 2-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Clean and great spa facilities the cleaning staff were excellent.
Raymond
Raymond, 4-night trip
Verified
6/10 Good
Dec 25, 2025
Room is okay. Not friendly for family with young kids/ infants/toddlers. They don’t even have an oven to heat up the food for kids nor a bread toast and charge hefty money for a night stay. The only staff we interacted was the reception lady and she was okay. tiny and congested bathroom
Suneel
Suneel, 2-night trip
Verified
8/10 Very good
Sep 20, 2025
Comfortable rooms, great location, the gym equipment needs maintenance,
Craig
Craig, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
David
David, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Great stay . Super good room service, found there is pool and spas on the day arrival. It’s been lifesaver on the raining day .
Jade
Jade, 4-night trip
Verified
8/10 Very good
Jul 12, 2025
The staff was very friendly. The hotel itself is a bit tired looking.
Mona
Mona, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.
MYOUNGSUN
MYOUNGSUN, 2-night trip
Verified
10/10 Exceptional
Feb 24, 2025
We had a wonderful stay. We’ll be back for more adventures
Kaleem
Kaleem, 3-night trip
Verified
8/10 Very good
Jul 8, 2024
Comfy beds, attractive front desk, excellent relax rooms.
Pramila
Pramila, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Location. The room is spacious and clean. Very friendly staff.
Roshni
Roshni, 1-night trip
Verified
8/10 Very good
Jun 29, 2024
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Kim
Kim, 1-night trip
Verified
6/10 Good
Jan 2, 2026
Great location. Close to the town. We have booked for one night on the way from Wellington to Auckland on 1st of Jan.. hoping to have rest and food on the site. The restaurant and the bar were closed. Had to go to town for the dinner.
Very good property but very poorly maintained. Old carpets old fashioned AC unit in the room, The 4th floor area near lift was leaking. Could see buckets around floor to catch the water. No real vibe. Not sure the what is happening with hospitality industry in NZ. Day by day quality of service is diminishing every where. Have used Copthrone hotels before in NZ. Not up to the reputation.
Shyju
Shyju, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2024
it was nice stay. staff is very friendly.
Manu
Manu, 1-night trip
Verified
6/10 Good
Sep 7, 2025
Average condition very comfy bed
The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.
Belinda
Belinda, 1-night trip
Verified
8/10 Very good
Jan 2, 2025
The Front Desk service is good
Hao
Hao, 2-night trip
Verified
8/10 Very good
Dec 1, 2024
Weekend in Rotorua
Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs.
Room was far enough from the road that there was no road noise.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Jul 13, 2025
There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.