Copthorne Hotel Rotorua

4.0 star property
Suburban hotel in Rotorua with outdoor pool and restaurant

Choose dates to view prices

In Glenholme, Copthorne Hotel Rotorua offers a tranquil retreat with a spa tub and garden. Visit Jimmy Cooks Kiwi Kitchen for local cuisine, then relax by the seasonal outdoor pool or connect to in-room WiFi. Helpful staff have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Hot tub
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is CNY556
CNY639 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(29 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 3

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About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 1.3 km
  • Whakarewarewa Thermal Reserve - 15 min walk - 1.3 km
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
  • Polynesian Spa - 3 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Bold Flavours - ‬3 min drive
  • ‪Chinese Delights - ‬3 min drive

About this property

Copthorne Hotel Rotorua

  • When visiting Rotorua, Copthorne Hotel Rotorua is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bicycle parking
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Cashless transactions are available.

Also known as

Copthorne Hotel Rotorua

Copthorne Rotorua

Copthorne Rotorua Hotel

Rotorua Copthorne

Rotorua Copthorne Hotel

Rotorua Kingsgate Hotel

Copthorne Hotel Rotorua Hotel

Copthorne Hotel Rotorua Rotorua

Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?

Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copthorne Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Copthorne Hotel Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel Rotorua?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel Rotorua?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Copthorne Hotel Rotorua and nearby?

Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a garden.

Are there restaurants at or near Copthorne Hotel Rotorua?

Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.

What's the area around Copthorne Hotel Rotorua like?

Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.

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Reviews

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Elevator
Breakfast
Ambience
Bathroom
Bed
Location
Children

Reviews

Verified

10/10 Exceptional

Seamless checkin, staff were very helpful and friendly - kids and adults alike loved the heated pool and spa’s.
Justin, 1-night trip
Verified

8/10 Very good

Our stay was amazing thank you Copthorne Hotel. Very clean and friendly staff
Matangaro, 4-night trip
Verified

8/10 Very good

Friendly staffs
Jiangang, 3-night trip
Verified

10/10 Exceptional

The spacious area next to the swimming pool was a good place to have conversations. It was a bit disappointing, but the bar didn't work out, so I couldn't buy a drink. It was nice because it was clean and spacious.
Joon Ki, 1-night trip
Verified

10/10 Exceptional

Kids loved the pools!
Pritika, 1-night trip
Verified

10/10 Exceptional

Great place to stay had everything we needed really comfortable beds
Ian, 2-night trip
Verified

10/10 Exceptional

Pool and spa pool was nice
Mariaan, 2-night trip
Verified

10/10 Exceptional

Clean and great spa facilities the cleaning staff were excellent.
Raymond, 4-night trip
Verified

6/10 Good

Room is okay. Not friendly for family with young kids/ infants/toddlers. They don’t even have an oven to heat up the food for kids nor a bread toast and charge hefty money for a night stay. The only staff we interacted was the reception lady and she was okay. tiny and congested bathroom
Suneel, 2-night trip
Verified

8/10 Very good

Comfortable rooms, great location, the gym equipment needs maintenance,
Craig, 1-night trip
Verified

8/10 Very good

Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
David, 1-night trip
Verified

10/10 Exceptional

Great stay . Super good room service, found there is pool and spas on the day arrival. It’s been lifesaver on the raining day .
Jade, 4-night trip
Verified

8/10 Very good

The staff was very friendly. The hotel itself is a bit tired looking.
Mona, 1-night trip
Verified

10/10 Exceptional

We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.
MYOUNGSUN, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay. We’ll be back for more adventures
Kaleem, 3-night trip
Verified

8/10 Very good

Comfy beds, attractive front desk, excellent relax rooms.
Pramila, 1-night trip
Verified

10/10 Exceptional

Location. The room is spacious and clean. Very friendly staff.
Roshni, 1-night trip
Verified

8/10 Very good

Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Kim, 1-night trip
Verified

6/10 Good

Great location. Close to the town. We have booked for one night on the way from Wellington to Auckland on 1st of Jan.. hoping to have rest and food on the site. The restaurant and the bar were closed. Had to go to town for the dinner. Very good property but very poorly maintained. Old carpets old fashioned AC unit in the room, The 4th floor area near lift was leaking. Could see buckets around floor to catch the water. No real vibe. Not sure the what is happening with hospitality industry in NZ. Day by day quality of service is diminishing every where. Have used Copthrone hotels before in NZ. Not up to the reputation.
Shyju, 1-night trip
Verified

10/10 Exceptional

it was nice stay. staff is very friendly.
Manu, 1-night trip
Verified

6/10 Good

Average condition very comfy bed

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.
Belinda, 1-night trip
Verified

8/10 Very good

The Front Desk service is good
Hao, 2-night trip
Verified

8/10 Very good

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Michael, 2-night trip
Verified

8/10 Very good

There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Paolo, 1-night trip
Verified

10/10 Exceptional

quiet and walkable to shopping and grocery store
jingfei, 1-night trip