One room cleaning service in 5 days, shower tub clogged for two days, breakfast items short listed, etc
Syed
7 晚家庭旅行
10/10
Carolyn
1 晚家庭旅行
8/10
Hannah
1 晚行程
8/10
We were in Naperville to visit a friend before flying home the following day. We were able to check in early and found the room clean, good shower pressure. Front desk person was especially welcoming and helpful.
Lesley
1 晚行程
2/10
No extra pillows, fresh blood on the comforter, refrigerator would only stay on for 2 hours then you had to turn it on again. No early check in, generally old, not updated and dirty
Stephanie
1 晚家庭旅行
8/10
Nicholas
2 晚家庭旅行
10/10
Joselyn
3 晚行程
10/10
Nadege
1 晚行程
8/10
Water pressure in bathroom sink was so high, it splashed all over the place including my clothes. There were no places to plug in a USB cord, only 120 volt outlets.
Joseph
1 晚家庭旅行
4/10
Great location, was expecting it to have better service than it did. Twice while in room in the afternoon, an employee entered the room for no reason, which was weird and unexpected. Requested room service , and our room wasn’t on the list. The housekeeper was very unfriendly. Stayed for 8 nights. Probably a better experience if it was a shorter stay.
Adrianna
8 晚家庭旅行
6/10
Not too clean. 😐
真实旅客
1 晚家庭旅行
8/10
Cheryl
1 晚家庭旅行
8/10
Kelsey
1 晚行程
8/10
Stay was good. One night. Shower was sub standard as hand wand of shower did not work and body wash container was empty. Beyond that room was good but no microwave. Clean room and bed was comfortable.
Scott
1 晚行程
10/10
Check in was super easy. The desk clerk & the manager were both very kind & helpful & friendly. The rooms were clean & the breakfast was good. The only thing that sucked was the pool which was too cold to swim in but other than that, it was a great stay. The hotel was quiet & there were computers available to use.
Stephanie
2 晚家庭旅行
10/10
Eve
1 晚行程
8/10
Kelli
3 晚行程
8/10
Angela
3 晚行程
10/10
Sue
1 晚家庭旅行
10/10
Good breakfast. Nice rooms.
Michael
2 晚商务旅行
8/10
We could park by the front door. All employees were friendly, very amiable and obviously hard working. The desk clerk was helpful when we asked to change rooms. The breakfast food was very good and the woman in charge of it was super.
The location of the hotel was very good.
On the negative side, the first room we were given was in very poor condition with torn carpeting at the entrance, a musty odor, and a loud bathroom exhaust fan. Why would this room even be available to a guest?