This was such a horrible experience and stay! Firstly, clerk was on phone foreve, no greeting or acknowledgment. Second clerk comes out and helped someone else behind me and never spoke to me. Waitress in restaurant showed no emotions and barely spoke to us. Adult drink area was filthy and drinks were spilled everywhere, trash everywhere this was only 7:00 pm. Went to pool/spa, so many kids jumping from pool to hot tub splashing us in the face. Room full of very young teen girls, yelliny, cussing and laughing till 4:30 am. Called desk three times and nothing was done. Upon check out, was told I couldn't have a receipt since I booked through here. She was very rude as I needed a paper receipt and said it was against policy! Way too expensive for this kind of stay and treatment! Never again..