When we arrived and got to the check in, in the bar area there was no one there for ages. When we got the keys to our room then when we arrived the room was very small and had someone’s lunch still on the window cill. We went back to the bar area to complain about the room and was upgraded to a bigger room.
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 15 日
Not my standard poor cleaning of the room
Blessed
Blessed,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 10 日
Pictures are not a true representation of the hotel!
Small room - smelt of Weed
Banging from next door - sounded like building work until around 10pm
Alexander
Alexander,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 31 日
Staff was great and the rooms were nice and clean
Casey
Casey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 21 日
This is never a 4 star hotel! I was really disappointed, Expedia said breakfast was included but they don’t even serve breakfast. Waited 20 minutes in the morning to check out and no one was in reception. Another lady also checked out and said her room smelled of smoke and didn’t feel safe in the hotel. The lady when checking in was really nice and accommodating but the hotel itself was really poor! I think it’s more of a 2 star hotel and I won’t stay there again.
Christopher
Christopher,1 晚商务旅行
Expedia真实住客点评
6/10 好
2026 年 1 月 9 日
James
James,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 9 日
Walked in to a Freezing Room with Windows Open in the Middle of Winter and a Lack of Sufficient Heating for a Room its Size (Room 15). No Radiators in Room just an Aircon above Entrance. Bedding was suitable for Summer not Winter..............Warmer in an Igloo.
Phillip Bonney
Phillip Bonney,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 6 日
Didn’t have a balcony and yes it was clean but it was freezing
Shannon
Shannon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 1 日
The room was tired, unclean, freezing cold, light bulbs missing and most of those that were there, were not working. This is a horrible hotel. By far the worst I have ever set foot in. So much so that I refused to stay there as it was not as described or fit for purpose. When I complained and asked for a refund the guy at the reception acknowledge the room was in an unfit state but refused to give me a refund and said I would need to speak to Hotels.com. I left the hotel and checked in at another hotel near by.. Hotels.com I would like my money back please. Everyone who reads this review, you have been warned, do not stay here.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 7 日
Hotel room was freezing, no point in complaining, they should know if the heating is working and we where only staying for one night and that will be the first and last time we stay. As they say you pay for what you get.
GARY
GARY,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
The staff member was pleasant and helpful, but the room was spartan, the bed broken, the TV mounted on the wall at a jaunty angle, the stairs and hallway dirty and unkept, the outer door broken, and no plug available for the bath, which put a dampner bit of bit of a dampner on things
Paddy
Paddy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 28 日
Room was large in size
Socket for lights was hanging off
Behind bed was dusty and dirty
gavin
gavin,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Everything was perfect. 3 years on the trot of coming back.
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 26 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 22 日
Il piano dove si trova la mia camera (1° piano) è molto rumoroso. E' un continuo via vai di persone a tutte le ore. Per quanto riguarda la camera, poi, un piccolo armadio o una piccola cassettiera sarebbero comodi.
Davide
Davide,6 晚行程
Expedia真实住客点评
2/10 很差
2025 年 11 月 19 日
I paid extra for an upgraded room with a large bath - but I couldn’t use that bath because there was no plug and, despite several requests from me and promises from them, they were unable to provide one. Also, the TV remote was missing, the curtains didn’t properly close, and my colleague’s door didn’t close properly. I’m never coming back, ever.