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Sheraton Ottawa Hotel

4.0 star property
Hotel with restaurant, near Rideau Canal

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Photo gallery for Sheraton Ottawa Hotel

Relax in the stylish lobby, featuring comfortable seating and a spiral staircase.
Experience the modern architecture of this urban hotel, featuring spacious balconies and a distinctive exterior.
Relax in a stylish space with a sofa, armchairs, and a flat-screen TV.
Welcome to our hotel lobby, featuring a central seating area, staircase, and reception desk.
Conference room with round tables and comfortable seating, offering a view of the building's exterior.
Sheraton Ottawa Hotel offers a great location, putting you within a 15-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness center for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This eco-certified hotel is also within a 15-minute walk of Rogers Centre Ottawa and University of Ottawa. The helpful staff and central location get great marks from fellow travelers. Public transportation is just a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY915
CNY1,086 total
includes taxes & fees
Aug 15 - Aug 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level

Two single beds with white bedding, a small table, and armchair in a clean and inviting space.

Executive Room, 2 Double Beds, Non Smoking, Executive Level

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

Relax in comfort with a large bed, bedside tables, and a cozy seating area.

Executive Room, 1 King Bed, Non Smoking, Executive Level

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, bedside tables, and a cozy seating area.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(115 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Two single beds with white bedding, a small table, and armchair in a clean and inviting space.

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(96 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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9.0 out of 10, Wonderful, 2,408 reviews
The price is CNY1,093
CNY1,296 total
includes taxes & fees
Aug 20 - Aug 21
Lord Elgin Hotel
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About the neighborhood

Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • Parliament Hill - 7 min walk - 0.6 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Rideau Centre - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km
  • University of Ottawa - 12 min walk - 1.0 km

Getting around

  • Ottawa International Airport (YOW) - 18 min drive
  • Ottawa Station - 9 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Parliament Station - 2 min walk
  • Lyon Station - 8 min walk
  • Rideau Station - 12 min walk

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪Bridgehead Coffeehouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Sheraton Ottawa Hotel offers a great location, putting you within a 15-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness center for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This eco-certified hotel is also within a 15-minute walk of Rogers Centre Ottawa and University of Ottawa. The helpful staff and central location get great marks from fellow travelers. Public transportation is just a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 236 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (CAD 35.00 per day; includes in/out privileges)
    • Onsite extended parking (CAD 32.00 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (829 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Carleton Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Late check-out can be arranged for an extra charge of CAD 75.00 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)
The property will be renovating from June 20 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 20 per night

Parking

  • Valet parking costs CAD 35.00 per day with in/out privileges
  • Extended parking costs CAD 32.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa
HELP_OUTLINE

Frequently asked questions

Does Sheraton Ottawa Hotel offer free cancellation for a full refund?

Yes, Sheraton Ottawa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Ottawa Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Ottawa Hotel?

Yes. Valet parking costs CAD 35.00 per day. Extended parking costs CAD 32.00 per day.

What are the check-in and check-out times at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Sheraton Ottawa Hotel?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at Sheraton Ottawa Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Sheraton Ottawa Hotel also has a fitness center.

Are there restaurants at or near Sheraton Ottawa Hotel?

Yes, there's an onsite restaurant, Carleton Grill.

What's the area around Sheraton Ottawa Hotel like?

Sheraton Ottawa Hotel is in Downtown Ottawa, a short 2-minute walk from Parliament Station and 7 minutes' walk from Rideau Canal. Travelers say the area is very central, and great for skiing.

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Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Restaurant
Car
Parking
Breakfast
Bathroom
Building

What guests liked

  • Breakfast was consistently described as excellent, delicious, and very tasty with great service. (9 reviews)
  • The dining options, including breakfast and dinner, were great and worth the price. (4 reviews)
  • The gym was in great condition and a great amenity. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Excellent location.
Wendy, 2-night trip

10/10 Excellent

Great staff, great place and clean to
Michael, 1-night trip

10/10 Excellent

Nice clean room, great location.
Konstantin, 1-night trip

8/10 Good

Great location. Good hotel.
Frederik, 2-night trip

8/10 Good

Nice place to stay
Robert, 1-night trip

10/10 Excellent

A great experience The staff is more than helpful A great location as well
ANDREW, 1-night trip

10/10 Excellent

Thé personnel was kind and thé hôtel is clean and Downtown
Jonathan, 2-night trip

10/10 Excellent

Walking distance to just about every thing!
David, 5-night trip

10/10 Excellent

Check in was great
R. Cooper, 1-night trip

10/10 Excellent

Very convenient location and walkable to all attractions.
Pat, 3-night trip

10/10 Excellent

Our room was spacious and very clean. Staff were really nice and polite. We enjoyed our stay. Highly recommended.
Nelgie, 1-night trip

10/10 Excellent

Great experience. Clean and quiet with comfortable beds. Staff were all very friendly and helpful which is especially appreciated after a long day.
Lianne, 1-night trip

8/10 Good

Very quiet and comfortable
Cindy, 4-night trip

10/10 Excellent

The staff are always so friendly and helpful.
Chris, 2-night trip

8/10 Good

Great convenient location. Spacious rooms and very quiet.
Erin, 2-night trip

10/10 Excellent

Pleasant stay
Salil, 1-night trip

10/10 Excellent

Very spacious and cozy
Samuel, 1-night trip

10/10 Excellent

really good stuff！
Zheng, 3-night trip

10/10 Excellent

It is in the centre and the parking was under the hotel
Marjoke, 1-night trip

10/10 Excellent

Convenient for visiting parliament. Room was very clean and hallways quiet.
Lois, 1-night trip

10/10 Excellent

We liked the central location and everyone we had the pleasure of dealing with was so friendly and helpful. The room was large, comfortable and quiet.
Jennifer, 2-night trip

10/10 Excellent

The hotel was great and the staff very nice and helpful. Love staying there.
Cesar, 2-night trip

10/10 Excellent

Nice rooms and staff service 👌
Abrahan, 2-night trip

6/10 Okay

Nice room and location. Unfortunately the pool was not available during all the days we stayed in this hotel
Doris, 4-night trip

10/10 Excellent

Very helpful staff who answers my questions politely and friendly.
Cindy, 3-night trip