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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Whitehorse hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Meeting facility
Fitness facility
Breakfast, lunch and dinner served
21-inch flat-screen TV with cable channels, TV
Sternwheeler Hotel and Conference Centre offers a warm welcome in the heart of the city. Savor breakfast, lunch, or dinner at Steele Street restaurant or grab a coffee from the cafe while staying connected with in-room WiFi. The hotel's eco-friendly vibe shines through its amenities like dry cleaning/laundry services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is CNY1,147
CNY1,204 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Whitehorse
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 63 reviews
The price is CNY1,613
CNY1,694 total
includes taxes & fees
Nov 20 - Nov 21
Hyatt Place Whitehorse
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About the neighborhood

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • MacBride Museum of Yukon History - 3 min walk - 0.3 km
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.3 km
  • Yukon Artists@Work - 3 min walk - 0.3 km
  • Yukon Visitor Information Centre - 6 min walk - 0.5 km
  • SS Klondike - 11 min walk - 0.9 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Gather Café & Taproom - ‬7 min walk
  • ‪Dirty Northern Public House - ‬3 min walk
  • ‪Asahiya - ‬3 min walk
  • ‪Steele Street Resturaunt - ‬1 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

When visiting Whitehorse, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Tony's Pasta, which serves breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 6:00 AM to midnight
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1948
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Front entrance ramp
  • Grab bar near toilet
  • Stair-free path to entrance
  • Area rugs in public areas

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tony's Pasta - This restaurant serves breakfast, lunch, dinner, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 20 for adults and CAD 20 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 20.00 per stay
  • Pets are allowed for an extra charge of CAD 20 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offer free cancellation for a full refund?

Yes, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 20 per accommodation, per night, and there's also a deposit of CAD 20.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, there's free self parking.

Is airport shuttle service offered by Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, a free airport shuttle is available from 6:00 AM to midnight at scheduled times.

What are the check-in and check-out times at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities like a fitness center and access to a nearby indoor pool.

Are there restaurants at or near Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, there's an onsite restaurant, Tony's Pasta.

What's the area around Sternwheeler Hotel & Conference Centre, Trademark by Wyndham like?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is in the heart of Whitehorse, a short 10-minute walk from Whitehorse Downtown Dog Park and 13 minutes' walk from SS Klondike.

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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
Bed
Restaurant
Coffee
Building
Food
Air conditioning

What guests liked

  • The airport shuttle service was excellent, convenient, and appreciated by guests. (8 reviews)
  • The on-site restaurant offers great food and a perfect dining experience with nearby options also available. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.
Christopher, 5-night trip

10/10 Exceptional

Amazing place to stay at.
Florence, 1-night trip

10/10 Exceptional

Nice place to stay.
Wayne, 2-night trip

10/10 Exceptional

My room was cozy, comfy and clean! My bed was firm - my preference in beds. Always appreciate the Sternwheeler, their flexible/late check-ins and friendly staff. Great food in their restaurant too! This quirky floors hotel is a welcome reprieve for weary travellers and tourists. :)
Cindy, 1-night trip

10/10 Exceptional

Great place to stay! Clean and staff were friendly
Michael, 1-night trip

10/10 Exceptional

Friendly staff.
Sung, 1-night trip

10/10 Exceptional

Great place to stay
Greg, 2-night trip

10/10 Exceptional

Great place to stay
Greg, 2-night trip

8/10 Very good

Very clean room and helpful staff
Brad, 3-night trip

10/10 Exceptional

Friendly staff and great location.
Eric, 2-night trip

8/10 Very good

Was a pretty good experience. The shower was very noisy, it sounded like a whistling kettle, but otherwise it was a good stay.
Hazel, 1-night trip

10/10 Exceptional

Staff was super friendly and great and helpful. They made our stay very pleasant. Would definitely recommend.
Yushdeep, 3-night trip

8/10 Very good

Hotel and rooms were great! The only downside is limited parking spots and Price for stay.
Mothukuri, 1-night trip

10/10 Exceptional

Nice hotel and service
Haley, 1-night trip

10/10 Exceptional

Clean, friendly staff, restaurant has great food
LeAnn, 1-night trip

8/10 Very good

The property and staff are nice. Good place to stay when in Whitehorse
Reno, 1-night trip

10/10 Exceptional

Convenient dowtown location. Airport Shuttle
Kenneth, 1-night trip

10/10 Exceptional

Excellent
Juan G., 1-night trip

10/10 Exceptional

Excellent stay !
Maureen, 3-night trip

8/10 Very good

My star was nice and comfortable
jina, 1-night trip

8/10 Very good

Good stay, clean rooms
Taniya, 5-night trip

8/10 Very good

I stayed for work. Good location. A bit run down in the lobby and hallways. A musty smell in the hallways. Room was ok
Janine, 3-night trip

10/10 Exceptional

Older hotel thats been remodeled. Floors were uneven and sloping. Someone with mobility difficulties may have issues.
2-night trip

10/10 Exceptional

They were very hospitable! Nice clean rooms and friendly staff. The only thing I would recommend is having 24/7 complimentary coffee for guests who arrive late or are leaving before breakfast.
KRYSTLE, 1-night trip

10/10 Exceptional

Charming old hotel

Great hotel right in the heart of Whitehorse. Super easy to walk to the river, shops and dining. Very friendly, attentive staff. I had a few special requests to be sent to our room and they kindly obliged. My only comment would be to have a few more garbage cans in the lobby area and outside.
Andrea, 1-night trip