Overlooking the pristine white sand of Condado Beach, The Condado Plaza Hotel offers a refreshing retreat. Dip into the 2 outdoor pools or snorkel in the turquoise waters, and unwind with sun loungers and a swim-up bar. Savor American cuisine at one of two on-site restaurants, work out at the 24-hour gym, or explore shopping on site.
Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
Sheraton Casino - 18 min walk - 1.5 km
Distrito T-Mobile - 19 min walk - 1.6 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive
Restaurants
Revital Coffee - 8 min walk
Mojito’s - 11 min walk
Starbucks - 1 min walk
Cafe Caribe - 2 min walk
Fogo De Chao - 10 min walk
About this property
The Condado Plaza Hotel
At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the bar is a great place to grab a cold drink. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
281 units
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Onsite self parking (USD 25.65 per night; includes in/out privileges)
Onsite valet parking (USD 31.22 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–11:00 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Playground
Childcare in room (surcharge)
Grocery/convenience store
What to do
On the beach
Kayaking
Snorkeling
Shopping
Pool table
Free bicycles nearby
Ecotours nearby
Golfing nearby
Cave exploring nearby
Parasailing nearby
Scuba diving nearby
Ziplining nearby
Working away
2 meeting rooms
Conference space (6449 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Facilities
1 building/tower
Built in 1963
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
2 outdoor pools
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Renewable energy used
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 38.15 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
WiFi access (may be limited)
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person
Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 75 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking costs USD 25.65 per night with in/out privileges
Valet parking costs USD 31.22 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan
Frequently asked questions
Does The Condado Plaza Hotel offer free cancellation for a full refund?
Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Condado Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Condado Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Condado Plaza Hotel?
Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Condado Plaza Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Condado Plaza Hotel?
No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.
What is there to do at The Condado Plaza Hotel and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has a garden.
Are there restaurants at or near The Condado Plaza Hotel?
Yes, there are 2 onsite restaurants, featuring pool views and poolside dining.
What's the area around The Condado Plaza Hotel like?
The Condado Plaza Hotel is on Condado Beach in Condado, a short 15-minute walk from Casino del Mar at La Concha Resort and 16 minutes' walk from Sheraton Casino. The local area is walkable and popular for its beaches.
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Reviews
The Condado Plaza Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
7.8
Amenities
8.4
Staff & service
7.2
Property conditions & facilities
Guest review summary
What guests liked
The pool was a highlight, with many reviewers praising its cleanliness, enjoyable atmosphere, and convenient location. (173 reviews)
The beach area was safe, clean, and well-organized with reserved chairs and umbrellas, offering a great spot for snorkeling and relaxation. (125 reviews)
The hot tub was a highlight of the stay, with many guests praising its cleanliness and relaxing experience. (18 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
View
Beach
Food
Amenities
Elevator
Bar
Reviews
Verified
10/10 Exceptional
May 28, 2026
Decent hotel to stay at. Good location
Laura
Laura, 5-night trip
Verified
8/10 Very good
Feb 15, 2026
Beautiful view, room was clean, staff was friendly.
Jon S Harris,
Jon S Harris,, 7-night trip
Verified
8/10 Very good
Apr 23, 2026
The view was spectacular. The room was a little bit beat up, but we still had a nice stay with no issues. The in-room coffee station could have been much better and the pool drinks were way overpriced. The lagoon Beach area was nice as far as being able to get into the water.
Tracy
Tracy, 5-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Amazing location, facilities and the staff makes it 100% better.
Marlene
Marlene, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2026
The oceanside was great! Woke up every morning ready to open the balcony and just hear the waves.
Anibal
Anibal, 5-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Staff were great, location was ideal, multiple pools, hot tub, and beach on property very convenient
Humberto
Humberto, 6-night trip
Verified
10/10 Exceptional
Jan 21, 2026
very nice hotel- not as modern as I thought, but it was a nice hotel - Great location.
Anjanette
Anjanette, 3-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Amazing ..room was clean. Service was great
Brandon
Brandon, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
The staff member were very helpful and accommodating. We will definitely come back to this hotel.
Liliana B
Liliana B, 3-night trip
Verified
8/10 Very good
Jan 20, 2026
Great hotel, location, clean, updated. Beautiful pools and outside area. Would definitely stay again.
nancy
nancy, 2-night trip
Verified
10/10 Exceptional
Feb 27, 2026
The staff is friendly and extremely helpful. Pools are clean and well kept. Excellent location with the entrance to the beach directly from the pool area. Nice shallow areas at the beach for snorkeling.
James
James, 5-night trip
Verified
10/10 Exceptional
Mar 5, 2026
I felt like I walked into a palace suite, with the ocean view and gentle breeze coming in. The bathroom was spacious and very clean.
Jonathan
Jonathan, 2-night trip
Verified
8/10 Very good
Feb 10, 2026
Great staff
alberta
alberta, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Great location, beautiful property and great views, literally on the beach
Shanelle
Shanelle, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2025
friendly staff and overall a good easy stay
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2026
Beautiful hotel sits on the ocean with a beach and pool area. Staff were awesome. When they thought my bag was misplaced when we put it for keeping while we waiting to go to the cruise ship, they were as concerned as I was. They had me go with them to help locate it.
vandy
vandy, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Staff were nice. Rooms were clean and the pool is beautiful
Aimee Billie-Joe
Aimee Billie-Joe, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
The location and staff were amazing!
Danica
Danica, 2-night trip
Verified
8/10 Very good
Jan 18, 2026
Staff were extremely helpful and beyond nice!
Housekeeping was great! Would definitely stay here again!
Lilia
Lilia, 5-night trip
Verified
8/10 Very good
Dec 28, 2025
staff were really friendly.
ryvey
ryvey, 4-night trip
Verified
8/10 Very good
Jan 2, 2026
Excellent staff, responsive and hospitable.
William E
William E, 6-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Great location and staff was very attentive. The hotel is close to all the restaurants and the area is walkable. There are two pools and access directly to the beach
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
The clean rooms, the welcomeness that I got from everyone there was a great experience
Liana
Liana, 5-night trip
Verified
8/10 Very good
Feb 1, 2026
Clean hotel with extremely collaborative personnel. Well located. Great views of the beach. Nice swimming pool area. Small beach area.