Hotel Azul de la Plaza is just 2.2 mi (3.5 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and full breakfast daily between 7:30 AM and 10:00 AM. Other highlights at this Colonial hotel include a snack bar/deli, a terrace, and a garden. The property is just a short walk to public transportation: Unidad Nacional Tram Station is 13 minutes away.
University of Cuenca's Orchid Garden - 7 min walk - 0.6 km
Calderon Park - 9 min walk - 0.8 km
New Cathedral of Cuenca - 9 min walk - 0.8 km
Río Tomebamba & Calle Larga - 17 min walk - 1.5 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 16 min drive
14n - Antonio Borrero Station - 13 min walk
Luis Cordero (Hermano Miguel) Station - 13 min walk
Unidad Nacional Tram Station - 13 min walk
Parque del Molinero Tram Station - 17 min walk
Gran Colombia Tram Station - 17 min walk
Airport shuttle (surcharge)
Restaurants
Framalu - 8 min walk
Café San Sebas - 2 min walk
Jodoco Belgian Brew - 1 min walk
El Nuevo Oro Mar Mariscos - 5 min walk
Café Del Zaguán - 4 min walk
About this property
Hotel Azul de la Plaza
Hotel Azul de la Plaza is just 2.2 mi (3.5 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and full breakfast daily between 7:30 AM and 10:00 AM. Other highlights at this Colonial hotel include a snack bar/deli, a terrace, and a garden. The property is just a short walk to public transportation: Unidad Nacional Tram Station is 13 minutes away.
At a glance
DONE
Hotel size
9 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:00 AM
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 1979
Garden
Terrace
Television in common areas
Colonial architecture
Room amenities
Be entertained
Smart television
Digital TV channels
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free weekday newspapers
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 5 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Airport shuttle for children between the ages of 8 and 10 costs USD 5 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
HOTEL AZUL PLAZA Cuenca
HOTEL AZUL PLAZA
AZUL PLAZA Cuenca
AZUL PLAZA
Hotel HOTEL AZUL DE LA PLAZA Cuenca
Cuenca HOTEL AZUL DE LA PLAZA Hotel
Hotel HOTEL AZUL DE LA PLAZA
HOTEL AZUL DE LA PLAZA Cuenca
Hotel Azul de la Plaza Hotel
Hotel Azul de la Plaza Cuenca
Hotel Azul de la Plaza Hotel Cuenca
Frequently asked questions
Does Hotel Azul de la Plaza offer free cancellation for a full refund?
Yes, Hotel Azul de la Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Azul de la Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Azul de la Plaza?
Sorry, there's no onsite parking at Hotel Azul de la Plaza.
Is airport shuttle service offered by Hotel Azul de la Plaza?
Yes, an airport shuttle is available. The charge is USD 5 per vehicle one-way.
What are the check-in and check-out times at Hotel Azul de la Plaza?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Azul de la Plaza and nearby?
Hotel Azul de la Plaza has a garden.
What's the area around Hotel Azul de la Plaza like?
Hotel Azul de la Plaza is in Downtown Cuenca, a short 1-minute walk from San Sebastian Plaza and 9 minutes' walk from Calderon Park.
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Reviews
Hotel Azul de la Plaza Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.4
Amenities
9.8
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Reviews
Verified
10/10 Exceptional
Feb 4, 2026
Great staff, friendly and helpful. Wonderful room, very clean and well appointed with great view right down to the square.
edward
edward, 2-night trip
Verified
6/10 Good
Dec 5, 2025
The Hotel is good for the price. But need a lot of updates in the rooms
ERICK
ERICK, 5-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended
Mohammed
Mohammed, 4-night trip
Verified
10/10 Exceptional
Oct 9, 2025
The quality service and beaty of the hotel is unique. Its strategic location in the heart of Cuenca, plus the variety of breakfast everyday, and the always ready tea/coffee station made us feel very happy! We are more then pleasant for the stay in Hotel Azul de Plaza.
Victor
Victor, 2-night trip
Verified
8/10 Very good
Mar 21, 2025
Great location for walking and sight seeing , across from some shops and restaurants.
lee
lee, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Beautiful small hotel. Staff were wonderfully kind and so helpful. Made to order breakfast was excellent!
Roxanna
Roxanna, 2-night trip
Verified
6/10 Good
Sep 19, 2025
Friendly and clean. Basic with missing some comfort elements.
Frank
Frank, 3-night trip
Verified
10/10 Exceptional
May 12, 2025
I loved everything about the hotel. First of all it’s very beautiful and cozy. The care and attention of Eder and Erica to the guests were exceptional 😃 I liked the walking distance to many attractions. It’s very clean and maintained. I would definitely stay there and recommend this hotel. Look no further it’s a nice and safe hotel 😃
Mayra
Mayra, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.
Joan
Joan, 9-night trip
Verified
8/10 Very good
Aug 29, 2025
Wonderful staff, good area if you want to be in the middle of the life of a busy city. Lovely park across the street. The room I rented faced the park, and each night, to my surprise, there were huge speakers set up for a Zumba class from 8-9. The door on my balcony did not close completely, so the sound came directly in, as did all sounds from the very busy area. Breakfast was good, but it did not show off the wonderful fruits and juices and coffee of Ecuador.
roxanne
roxanne, 6-night trip
Verified
10/10 Exceptional
May 13, 2025
First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!
Corey
Corey, 4-night trip
Verified
10/10 Exceptional
May 12, 2026
I loved our little room with the view of the church and plaza.
Peter
Peter, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The best hotel
Nieve Leticia
Nieve Leticia, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great place to stay
Timothy
Timothy, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Nice hotel, great location, and helpful staff…
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Oct 23, 2025
This hotel is a gem. The service was impeccable and the atmosphere was absolutely lovely. Highly recommend.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
All of the above, our thanks to Erica.
Fernando
Fernando, 2-night trip
Verified
10/10 Exceptional
Sep 11, 2025
The room was excellent
charlie
charlie, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2025
Excellent attention
Wilson
Wilson, 5-night trip
Verified
10/10 Exceptional
Apr 23, 2023
Great service and great location
Great staff and great location. Wilmer and his staff went above and beyond to make us welcome even made aji for breakfast. Rooms had an old-world charm with modern bathrooms. Located across the plaza from Jodoco brewery, our favorite, was the icing on the cake.
James
James, 4-night trip
Verified
10/10 Exceptional
Dec 29, 2023
This was my first visit to Cuenca, and I absolutely loved the city. Hotel Azul de la Plaza was an excellent base to explore the Centro Historico. The room was spotlessly clean, tastefully decorated, and above all, very comfortable. The location really cannot be beat, the price was more than reasonable, and there was parking available in a secure lot. When I come back to Cuenca, I will absolutely stay here again.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Location its anazing not much of traffic noise across a park and pubs. Walking distance to all transportation modes. Its extremely clean and maintained. Staff is amazing.
Dime
Dime, 2-night trip
Verified
2/10 Poor
Dec 8, 2025
The room was dirty, the bed sheets smelled awful like sweat and not enough bed sheets and blankets for Cuenca's cold nights; the bathroom had black mold in the shower tiles and in the glass wall, the bedroom windows had no security, anyone could open the same from the outside, when we reported that to the front desk lady she said "it's impossible that someone could do that since the room was at the 3rd floor" but the room windows were accessible from the rooftop if someone tried to reach it.
The hotel didn't provide water bottles in the room, as advertised in the Expedia room pictures. When asked, the same front desk lady, she said they only provided common water in a jar, who knows where that water came from! We left the hotel one night earlier for those conditions, waste of money and time, don't recommend this hotel to anyone, much better offers closer to the Cathedral and cheaper. In conclusion, we had a very bad experience in this awful hotel.
Raul
Raul, 3-night trip
Verified
8/10 Very good
Jan 21, 2026
Tem boa localização, em relação ao centro, boa limpeza, funcionários muito bem educados e solícitos. O café da manhã é simples e servido individualmente. Há cafe e chá disponivel o dia todo na recepção.
Paulo César
Paulo César, 4-night trip
Verified
8/10 Very good
Jan 4, 2026
Casi todo estuvo bien (limpieza, personal, alrededores, desayuno, etc), pero sí hubo problemas con el internet porque se iba por momentos.