This place was supposedly recently purchased by the Radisson Corp, according to the staff who checked us out. They said the Radisson is “scrambling to get to maintenance & refreshing. ALSO, same person said that Hilton sold this property to a Franchiser, which the Hilton now typically does. Obviously the Franchiser hasn’t figured out a damn Budget & Capital Expenditure Strategy. 🙄 GEEZ.
Get this:
SO MANY deferred maintenance items. Just a few we saw first hand:
•Terribly worn carpet in the very nice morning breakfast venue and relaxation area; VERY VISIBLE STAIRWAY BLUE CARPET SO VERY WORN IN MANY PLACES ON EACH STEP.
•7th floor huge rattling HVAC unit to the right of the elevator in ceiling.
•Elevators: All the other Guests were LAUGHING at their terrible functioning. We were freaked out. One of them often “jumped to a halt”(?!?), and we all had to keep pushing the buttons to get any further movement.
•So many worn areas, poor painting jobs, and in our Room…a whole section of carpet that had lifted up in waves across an 8 foot swath.
THE SHAME OF IT ALL: This Hotel is in a PRIMO area, and should be as bright and clean as the rest of the area…..directly across the street from a large park, Marina, evening sunsets, and LAKE CHAMPLAIN, for heavens sake.
Please don’t hype this mess of a hotel until the current owner turns it around.