The bed was lovely and comfortable, and I had one of the best nights' sleep I've ever had in a hotel.
The front-of-house staff were friendly, down-to-earth, and highly professional, with a genuine "nothing is too much trouble" attitude that made me feel very welcome.
My only minor niggle was that the shower gel dispenser was empty, but as I had my own with me, it wasn't an issue.
Overall, I had a great stay and will definitely be back. See you again soon!