The Oriental Jade Hotel

Property class: 5 and above
Luxury hotel with spa, near Hoan Kiem Lake

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Surrounded by Hanoi’s rich history, The Oriental Jade Hotel offers a serene retreat near Hoan Kiem Lake. Treat yourself to a rejuvenating Thai massage at O' Signature Spa, unwind with poolside cocktails or enjoy an invigorating workout in the gym.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • 2 meeting rooms
  • Airport pick-up service

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY885
CNY1,003 total
includes taxes & fees
May 9 - May 10

Why we love this property

Relaxation oasis
Spa treatments, from hot stone massages to reflexology, await at this hotel. A sauna, hot tub, and steam room elevate the wellness experience.
City center luxury
The central location offers premium comfort in the heart of a historical district. This luxury hotel combines modern elegance with rich heritage.
Dining delights
Feast at the restaurant or unwind in the bar after a day of exploration. Room service includes champagne, and private dining creates intimate moments.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Oriental Emerald

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Sapphire Old Quarter View

8.8 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Sapphire Twin Old Quarter View

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 49 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 19 min walk
  • Airport pick-up service

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪The Running Bean - ‬2 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk

About this property

The Oriental Jade Hotel

You'll be in a fantastic location at The Oriental Jade Hotel, just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or reflexology. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1625000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
State tax ID - 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?

Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Oriental Jade Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Oriental Jade Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Oriental Jade Hotel?

Sorry, there's no onsite parking at The Oriental Jade Hotel.

Is airport shuttle service offered by The Oriental Jade Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.

What are the check-in and check-out times at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The Oriental Jade Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness center and spa services.

Are there restaurants at or near The Oriental Jade Hotel?

Yes, there's an onsite restaurant.

What's the area around The Oriental Jade Hotel like?

The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers say that the hotel is in a great location.

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Reviews

The Oriental Jade Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and amazing with a wide variety of options. (125 reviews)
  • The spa was highly recommended and provided excellent treatments, including wonderful massages. (33 reviews)
  • The rooftop pool offered a beautiful view and was a welcome retreat after a long day. (26 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Lake
View
Restaurant
Trip
Food
Amenities

Reviews

Verified

10/10 Exceptional

Fabulous hotel with high quality and clean rooms
Mark, 4-night trip
Verified

10/10 Exceptional

Highly recommend this charming hotel. We were very impressed with the staff service and location of this hotel is excellent. Great for exploring Old Quarter, yet also quiet and comfortable rest. Breakfast buffet is excellent.
Selena, 2-night trip
Verified

10/10 Exceptional

Everything is spotless and the staff and location are exceptional
shirley, 4-night trip
Verified

10/10 Exceptional

We did our research and were very happy with our choice. This is an outstanding hotel with excellent staff in a superb location. They made everything simple - including airport transfers and our breakfasts were amazing. We plan on staying her again during future travels.
Brian, 2-night trip
Verified

10/10 Exceptional

The staff were wonderful and the breakfast had many delicious options.
Cabot, 2-night trip
Verified

10/10 Exceptional

Great Hotel, staff and facilities are superb. Recommend :)
giovanni e, 2-night trip
Verified

10/10 Exceptional

Clean room, good location. Staff is very prompt in rendering assistance. Definitely a good choice!
Yi Jun, 1-night trip
Verified

10/10 Exceptional

Staff was extremely courteous and prepared breakfast takeaway as we were leaving very early. Great location as well.
Sanjay, 1-night trip
Verified

10/10 Exceptional

Very nice hotel..excellent service that makes it very special…best location..
Bindu, 6-night trip
Verified

10/10 Exceptional

Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly
Paramjeet, 2-night trip
Verified

10/10 Exceptional

Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Brian, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel and fantastic staff
Adam, 1-night trip
Verified

10/10 Exceptional

Very well located, staff very attentive excellent people!
jeorge, 4-night trip
Verified

10/10 Exceptional

Great breakfast, excellent hospitality, good location.
Jon, 6-night trip
Verified

10/10 Exceptional

Room is very clean, breakfast is fabulous! Location is very good, staff is friendly , highly recommended
Kathy, 1-night trip
Verified

8/10 Very good

Nice hotel in old part of Hanoi
Thomas, 7-night trip
Verified

10/10 Exceptional

Lovely hotel, justified by the high ratings. Hotel is very clean and well run. Rooms are great and breakfast is fine. Staff are very friendly, professional and accommodating. We booked 4 nights with a days gap in the middle to have a one night Halong Bay cruise. This trip fell through and the hotel staff were able to fit us in for an additional night in the same room, which I appreciate must have been very difficult for this popular hotel in high season. The hotel is located in a great location and we will definitely be back if we travel again to Hanoi.
Robert, 2-night trip
Verified

10/10 Exceptional

Lovely hotel, justified by the high ratings. Hotel is very clean and well run. Rooms are great and breakfast is fine. Staff are very friendly, professional and accommodating. We booked 4 nights with a days gap in the middle to have a one night Halong Bay cruise. This trip fell through and the hotel staff were able to fit us in for an additional night in the same room, which I appreciate must have been very difficult for this popular hotel in high season. The hotel is located in a great location and we will definitely be back if we travel again to Hanoi.
Robert, 2-night trip
Verified

10/10 Exceptional

Very good hotel, I will stay there next time. Fantastic staf. Nice location.
Peter, 6-night trip
Verified

10/10 Exceptional

staff wass very servisis
Elior, 1-night trip
Verified

10/10 Exceptional

The stay was incredibly nice.
Kotaro, 3-night trip
Verified

10/10 Exceptional

Perfect place. In the old city in Hanoi. Friendly and helpful stuff. Clean room. Well equipped. Great shower. Excellent bed. We did not have breakfast because we left early. The staff prepared us coffee and breakfast bag to take with us on the way to the airport.
Joseph, 1-night trip
Verified

10/10 Exceptional

Excellent hotel and extremely friendly and efficient staff. Will definitely stay there next time.
Tony, 2-night trip
Verified

10/10 Exceptional

The room is very clean. The hotel stuff are very friendly, helpful, and excellent service.
Manami, 8-night trip
Verified

10/10 Exceptional

Great location and exceptional service
Carl, 4-night trip