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De Keyser Hotel

4.0 star property
Central Antwerp hotel with restaurant, connected to a shopping center

Choose dates to view prices

Photo gallery for De Keyser Hotel

View from property
Lobby sitting area
Breakfast, lunch and dinner served
Lobby
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
In the heart of Statiekwartier, De Keyser Hotel offers a sophisticated retreat with dry cleaning services, a business center, and Emerald restaurant. Stay connected with in-room WiFi and enjoy express check-out, multilingual staff assistance, luggage storage for your convenience. The hotel's overall condition has impressed previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Champagne service
Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Champagne service
Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Champagne service
Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
Shower/tub combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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View from room

Hotel Indigo Antwerp - City Centre by IHG

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
9.0 out of 10, Wonderful, 549 reviews
The price is CNY622
CNY708 total
includes taxes & fees
Nov 13 - Nov 14
Hotel Indigo Antwerp - City Centre by IHG
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About the neighborhood

Map
De Keyserlei 66 - 70, Antwerp, 2018

What's nearby

  • Antwerp Zoo - 1 min walk - 0.2 km
  • Green Square - 18 min walk - 1.5 km
  • Antwerp Market Square - 19 min walk - 1.6 km
  • Port of Antwerp - 20 min walk - 1.7 km
  • Sportpaleis - 6 min drive - 3.0 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels Airport (BRU) - 42 min drive
  • Antwerp Central Station - 1 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Wasbar - ‬1 min walk
  • ‪Brasserie Windsor - ‬1 min walk

About this property

De Keyser Hotel

Located just 2.9 mi (4.6 km) from the airport, De Keyser Hotel offers a shuttle at scheduled times. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 98 ft (EUR 23 per day), from 7:00 AM to 11:00 PM
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald - This bar serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

Parking

  • Parking is available nearby and costs EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Does De Keyser Hotel offer free cancellation for a full refund?

Yes, De Keyser Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at De Keyser Hotel?

Sorry, pets aren't allowed.

Is airport shuttle service offered by De Keyser Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times. The charge is EUR 11 per person one way.

What are the check-in and check-out times at De Keyser Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.

What is there to do at De Keyser Hotel and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway rentals.

Are there restaurants at or near De Keyser Hotel?

Yes, there's an onsite restaurant, Emerald.

What's the area around De Keyser Hotel like?

De Keyser Hotel is in Centraal Station, a short 6-minute drive from Antwerp (ANR-Antwerp Intl.) and 2 minutes' walk from Queen Elizabeth Hall.

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Reviews

De Keyser Hotel Reviews

7.4

Good

7.8

Cleanliness

8.8

Location

7.8

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Location
Breakfast
Service staff
Bed
Food
Restaurant
Shower
Bathroom
Walking

Reviews

8/10 Very good

Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Glenn, 1-night trip

6/10 Good

Great location. Could smell neighbour smoking on balcony inside
Jake, 1-night trip

10/10 Exceptional

Amazing location. Right there in the center of Antwerp. Very friendly staff.
Jorge, 1-night trip

6/10 Good

Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Rita, 1-night trip

2/10 Poor

Everything bad

The hotel so old needs more works the Ac unit not working at all I asked him and he changed the room and also the Ac units not working he got me another room I lost my time changing rooms come downstairs go upstairs come downstairs go upstairs also they don’t have safety room for luggage when you do check out I asked him he told me put it there and the room not locked no security.
Maher, 1-night trip

2/10 Poor

Avoid

Avoid. AC in room didn't work and the hotel thought I should be understanding, which to a certain degree I could have been unless this information was given to me in a very (17-18 degree) cool lobby. Light in bathroom worked only occasionally. Flies seems to be entering the room from ventilation or cracks in ceiling. One of two bed lamps worked. Only little positive thing was the breakfast personal which very service minded The location is good but there are faaaar better hotels in this area (Diamant) for same budget.
Isak, 3-night trip

6/10 Good

Jaqouzi did not work, only one sink with warm water, floor was not clean, no coffee in the room!
Mark, 2-night trip

4/10 Fair

Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good
Ramesh, 1-night trip

8/10 Very good

Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.
Peter, 2-night trip

10/10 Exceptional

Excellent location. The property was good. The manager in charge of the breakfast room was not friendly. I enjoyed the breakfast and after an hour something I got back to the room and came to the breakfast room with my wife. This time, the manager was not that friendly thinking I came to take breakfast again. In fact, I used to get up early and after finishing my breakfast, I usually accompanied my wife to the breakfast room where I did not need more food but some more coffee only.
Andrew, 2-night trip

10/10 Exceptional

Great location, near train station. Spacious room and plenty of choices for breakfast
Sheela, 1-night trip

6/10 Good

Apesar de ser central, não parece decadente

O quarto está tão iluminado que não é possível se ver nos espelhos. Apesar de estarmos num país em que se fala francês, não havia canais franceses/em francês na TV. Não havia toalha de rosto e de chão. Tive de usar o de banho como de chão. Havia chá e café de cortesia. Havia cofre no quarto. A cortina blackout é suficiente. O wi-fi é ruim em alcance e velocidade. Café da manhã é médio: faltou variedade e tem de correr atrás de pratos etc. Como não havia descrição dos pratos, não sabia o que estava sendo servido. Não há ovos fritos. O hotel é bem localizado, pois fica em frente à estação principal.
PERSIO, 1-night trip

4/10 Fair

Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
Kevin, 2-night trip

4/10 Fair

Erg onvriendelijk personeel ...grote problemen met airco...geen afzuig in badkamer...geen douche...absoluut geen aanrader
han, 4-night trip

2/10 Poor

The air conditioner in the room didn’t work throughout our entire stay. The hotel’s response was poor – they weren’t really willing to help, and the solution they offered was simply to open a window.
yarden, 2-night trip

6/10 Good

Gedateerd en beperkt ontbijt. Service was prima verder.
Andre, 2-night trip

8/10 Very good

Was heerlijk samen met mijn dochter gegaan. Wij hebben genoten
Nadjesca, 1-night trip

6/10 Good

De accommodatie ztit p bij het centraalstation Antwerpen ,wat jammer was er kon geen raam open en de airco deed het niet
johanna, 1-night trip

6/10 Good

Hôtel correct a côté de la gare

Un hôtel bien mais un peu vieillot. Climatisation non fonctionnelle dans une chambre, télévision qui ne marchait pas dans l'autre, des gens rentrent dans la chambre en pleine nuit... Personnel gentil, mais pas toujours réactif. Petit déjeuner bien. Avis très mitigé.
Elodie, 5-night trip

4/10 Fair

We zijn ooit een 15 jaar geleden hier geweest. Toen erg goed, nu helaas niet meer. Het is echt geen 4 sterren meer waard. We waren ingecheckt en gingen naar de kamer. Deze was zo ontzettend heet en de airco was stuk. Daarom verhuisd naar een andere kamer. Deze ging wel, niet echt schoon een beetje smoezelig. Tijdens het slapen ging de airco steeds uit. Daarna weer bellen met de receptie om hem weer aan te zetten (airco). Wc was steeds verstopt. Ook onze vrienden hadden kamers met allemaal gebreken. Daarom nadat we uitgecheckt waren met gierende banden naar huis.
Esther, 2-night trip

6/10 Good

Plus: Heerlijk voor 1 persoon en 1 nacht. Fijn dat er nog iemand laat aanwezig was om in te checken. Min: Toiletpot plus bad waren niet schoon. Gaatje in het witte gordijn. Geen info over WiFi gehad. Receptionist had een vervelende klant voor mij, waardoor het inchecken bij mij stroef ging.
Sukru, 1-night trip

2/10 Poor

Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Larry, 1-night trip

6/10 Good

De 1e ochtend bij het ontbijtnwas er letterlijk niets, alles op. Erg rommelig en ongeorganiseerd. Airco was niet te regelen vanaf de kamer. Alles was oud en vies
Karin, 3-night trip

6/10 Good

Er is wel een aandachtspunt om wat beter te schoonmaken in de kamers.en in douche liep water slecht weg
marcel cindy, 2-night trip

4/10 Fair

Ligger väldigt nära Centralstationen i Antwerpen. Det är ett stort plus. Värdelös service i receptionen. Rummet slitet, lampor funkade inte. Frukosten var däremot okej. Kuddarna stenhårda.
Christina, 1-night trip