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Hotel Elcano Acapulco

3.5 star property
Beachfront hotel in Acapulco with outdoor pool and restaurant

Choose dates to view prices

Located on the sun-kissed shores of Costera Acapulco, Hotel Elcano Acapulco offers a warm welcome with a poolside bar and beachfront cabanas. Guests can bask in the sun by the outdoor pool or unwind at Bambuco restaurant with al fresco dining. With free WiFi, shopping on site, and helpful staff who left an impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room Small

In-room safe, blackout drapes, iron/ironing board

Room Small

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 2

Double Room Superior

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Suite Junior

  • 47 sq m
  • Sleeps 4

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Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
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  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,004 reviews
The price is CNY649
CNY779 total
includes taxes & fees
Dec 1 - Dec 2
Copacabana Beach Hotel Acapulco
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About the neighborhood

Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

What's nearby

  • Acapulco Golf Club - 1 min walk - 0.0 km
  • Icacos Beach - 3 min walk - 0.3 km
  • Acapulco Convention Center - 10 min walk - 0.9 km
  • El Rollo Acapulco - 12 min walk - 1.0 km
  • Condesa Beach - 4 min drive - 1.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Sushi Factor - ‬2 min walk
  • ‪Tequisol - ‬5 min walk
  • ‪Terra Luna - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪El Delfin Restaurante - ‬5 min walk

About this property

Hotel Elcano Acapulco

Hotel Elcano Acapulco puts you within a 15-minute drive of Forum de Mundo Imperial. Guests can take a dip in the outdoor pool or grab a bite to eat at Bambuco, which serves breakfast, lunch, and dinner. A poolside bar, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Volleyball
  • Shopping
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 25-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Renovations and closures

This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano
Hotel Elcano Acapulco Hotel
Hotel Elcano Acapulco Acapulco
Hotel Elcano Acapulco Hotel Acapulco

Frequently asked questions

Is Hotel Elcano Acapulco currently open?

This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

Does Hotel Elcano Acapulco offer free cancellation for a full refund?

Yes, Hotel Elcano Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Elcano Acapulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Elcano Acapulco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Elcano Acapulco?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Elcano Acapulco?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Elcano Acapulco and nearby?

Have fun with nearby activities such as body boarding and practice your swing at the nearby golf course. Additional recreation onsite includes volleyball. Hotel Elcano Acapulco also has an outdoor pool.

Are there restaurants at or near Hotel Elcano Acapulco?

Yes, Bambuco offers alfresco dining.

What's the area around Hotel Elcano Acapulco like?

Hotel Elcano Acapulco is a short 4-minute walk from Icacos Beach and 10 minutes' walk from Acapulco Convention Center.

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Hotel Elcano Acapulco Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Food
View
Beach
Restaurant
Couples
Elevator
Bar

Reviews

10/10 Exceptional

Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Alfonso, 5-night trip

10/10 Exceptional

The vintage uniqueness of the property and the people

8/10 Very good

VERY GOOD
Julio César, 1-night trip

4/10 Fair

The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Marlene, 2-night trip

8/10 Very good

The Air conditioners need to be updated and bathrooms very out dayed
George, 2-night trip

10/10 Exceptional

Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas
Brenda Margarita, 2-night trip

10/10 Exceptional

.
Mario, 3-night trip

8/10 Very good

Sin comentarios
Arturo, 3-night trip

6/10 Good

Buena. Solo el personal de chek in. Les da por darte anotaciones en lugares q no pide uno. Segun por que el hotel esta lleno. Y no es temporada ni vi mucha gente. Mal servicio
Raymundo, 2-night trip

8/10 Very good

*
Marco, 2-night trip

10/10 Exceptional

This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Nora, 3-night trip

6/10 Good

Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
John, 4-night trip

6/10 Good

El hotel ha decaído mucho no le dan mantenimiento falta capacitar al personal, las habitaciones en muy muy mal estado
Antonio, 3-night trip

6/10 Good

Para el precio que maneja su mobiliario ya es muy viejo necesitan renovarlo. La alberca ya se encontraba muy sucia el último día que estuvimos. No tienen estacionamiento techado y provocó que le cayera algo a la camioneta y se estrellara el parabrisas, si lo resolvieron sin problema pero que si consideren techarlo.
SERGIO JAVIER, 3-night trip

6/10 Good

El hotel requiere ya de mucho mantenimiento, las instalaciones son viejas, los muebles requieren una renovación ya que se están volviendo inservibles, las llaves de lavabo o regadera ya no funcionan adecuadamente, la alberca tiene unas secciones tipo jacuzzi de las cuales solo funciona 1, la alberca solo la limpian con liquidos y es notable que requiere también filtración y ser aspirada, en ocasiones en agua esta verde. En general me parece que le falta mantenimiento a todo. El personal es atento y se esmera en hacer su trabajo, la comida me parece cara considerando costo beneficio.
Ismael Quintos, 4-night trip

4/10 Fair

No servia el clima, la atención al cliente pesima e instalacione smuy antiguas
Mauricio, 2-night trip

8/10 Very good

Nos gusto mucho que sea un hotel con ambiente familiar ( niños pequeños )
Maria Guadalupe, 4-night trip

10/10 Exceptional

Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
neftali, 2-night trip

10/10 Exceptional

Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly.
Osman, 2-night trip

2/10 Poor

Me cambiaron de habitación 3 veces porque el aire no servía, viejo, sucio, el agua de la alberca turbia y las playas llenas de basura.
Humberto, 4-night trip

8/10 Very good

El hotel es muy bonito pero necesita mantenimiento en elevadores y el aire acondicionado es muy viejo y hace ruido
Oscar Rafael, 5-night trip

6/10 Good

No me gustó que ya no tienen frigobar, tampoco hay ambiente en las noches y no hay mucha opción de platillos en el restaurante.
PATRICIA ELIZABETH, 4-night trip

6/10 Good

Es muy pequeña
DAVID, 3-night trip

4/10 Fair

El baño tenía un pésimo olor, los baños sucios
Lupita, 3-night trip

8/10 Very good

Las habitaciones no estaban listas a la hora del check-in
AnaMarti, 3-night trip