It was cold and not much to choose from. Add a waffle to the menu.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Loved our stay. Staff was super friendly. The building was very cool. The mix of old meets modern. Loved it.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 10 日
I know check-in is not until 4:00pm, but I arrived at 3:00pm checked with the front desk stated check-in was at 4:00pm. So we walked to the river front until 4:00pm. We came back at 4:00pm ready to check-in only to find there was no room available. My sister checked back at the desk and she stated they had a room if we wanted to go there. Turned out to be a handicap room that had a bad smell. Went back to the front desk again she stated they had a room on the second floor. We loaded our luggage again to go to the second floor while I went to the desk to check-in. I told my sister to go ahead to the second floor and wait. When I got back to the desk she stated the room was no longer available. Waited until 5:00p, and finally got a room on the 4th floor. The master switch did not work so we slept with the center light between the beds on. This was a down version of all that went on. I worked in a hotel for 16 years this would have never been acceptable. We were told they had three buses coming in but found out they only had two house keepers on. This is where poor management starts. Need I say more about the women at the front taking in luggage, which we did not let her do because she was higher than a kite. A real hustler. You may want to have someone visit this property before you loose business. That many buses coming in would have been all hands on deck but trust me this was not. I guess that why all other hotel lobby's may not have had guest standing.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Room
Anchervette
Anchervette,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 26 日
Check in staff was not friendly. Got locked out of our room and took over 5 min to get someone to the front desk.
Michele
Michele,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 19 日
Vslet parking supposedly $30 but got charged $43. Room was spacious but lighting was dim
Melinda
Melinda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
Everyone was fine except for the early morning noise from room above with kids running and playing. I’m surprise it’s not sound proof for more enjoying for guests.
Duc Jason
Duc Jason,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 9 日
Great place. I just wasnt expecting the valet parking. But on the street parking close by was fine because I didnt need to park from 8-5
Kyle
Kyle,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
The master light switch would work sometimes and sometimes it wouldnt. There was an old coffee pod left in the coffee pot. It also looked the couch or
Maranda
Maranda,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 3 日
When we arrived and given our room, someone else was already in there. They gave us another room and again it was occupied. The third time switching to a different room, it wasn’t cleaned from the previous guests.
Cordero
Cordero,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 1 日
Ann
Ann,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Horrible service.
Front desk staff service is terrible.
They made me feel as if I was disturbing their night for checking in. Also, they oversold their rooms and sent me away though I booked my room 2 months in advance!
Katherine
Katherine,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 26 日
Paul
Paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 20 日
I had reserved a wheelchair accessible room. It was not. The bathroom was very tight for a wheelchair. Bathroom was dirty specially the baseboards. Small sink for three people.
Hilda
Hilda,1 晚家庭旅行
Orbitz真实住客点评
6/10 好
2025 年 9 月 19 日
Payed for our stay with one key cash. Provided a credit card at check in for incidentals and was told it wasn’t needed. When I checked out the next morning the lady asked for a card since there wasn’t one in file. I gave her my card and asked if she just needed it for incidentals and she said yes. After leaving I checked my card and she charged the full amount to my card. I immediately called and she said I would have to wait until Monday and speak with the manager. I called back Monday and the manager said she would refund my card and that I would get an email with the refund. Still haven’t received my money or an email.
Amanda
Amanda,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 18 日
One of the worst experiences
Ontario
Ontario,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Amanda
Amanda,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 16 日
Check in was 4PM. At 4:07PM I was told to come back in 30 minutes as the room was not ready. At this time there was a lobby full of guests waiting for rooms. Finally got checked into a room at 5:07 PM(first floor even though I booked a river view). That room still had other customers items in it. Went back to the front desk, despite showing them a picture (see photo)of the occupied room I was made to wait in line again to receive a different room. Finally got checked into my second room at 5:27PM(second floor, despite reserving a river view). This room was clean and unoccupied.
Due to the delay to checking into my room, I had to reschedule my dinner reservations twice.
We also were woken up by housekeeping at 8AM despite my checkout time being 12PM.
Extremely unhappy with my stay overall.
Leesha
Leesha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Amazing stay!
Carmino
Carmino,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 13 日
This is about our 4th time stating here. It was awesome when it opened but this go around the shower door was broken, toilet handle was broken, walls had stains, sofa had stains.
We love the theme, but it’s lost it spunk to us.
Wykein
Wykein,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
Relax and enjoy Montgomery
Good downtown location, close to riverfront and many restaurants. Easy walk to capitol area and museums.
Hotel had modern feel.
Only item I could criticize is the fact that two of the three monitors/tvs in the lobby area were flickering. They need to replace them.