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DoubleTree by Hilton Ottawa Downtown

Property class: 4
Hotel with indoor pool, near Byward Market Square

Choose dates to view prices

In the heart of Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown offers a warm welcome with its international restaurant, The Albion Rooms. Unwind on the sun-kissed terrace or dive into work at the business center while staying connected with in-room WiFi. With an indoor pool and bike rentals nearby, this hotel is perfect for exploring Byward Market Square.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Conference space
  • Multilingual staff
  • Concierge services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY1,002
CNY1,201 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
Lowertown
  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 2,622 reviews
The price is CNY735
CNY881 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn Express & Suites Downtown Ottawa East by IHG
Compare similar properties
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About the neighborhood

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk - 0.1 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • Byward Market Square - 5 min walk - 0.5 km

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive
  • Rideau Station - 3 min walk
  • UOttawa Station - 11 min walk
  • Parliament Station - 14 min walk

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪Purdys Chocolatier - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, just a 5-minute walk from University of Ottawa and Rogers Centre Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (18 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Meeting rooms
  • Conference space (1744 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1988
  • Terrace
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 28 for adults and CAD 14 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Parking is available nearby and costs CAD 33

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite parking lot is managed by a third party.

Also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Ottawa Downtown?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Ottawa Downtown?

Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.

Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?

Yes, The Albion Rooms offers international cuisine.

What's the area around DoubleTree by Hilton Ottawa Downtown like?

DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 2 minutes' walk from University of Ottawa. Travelers say the local area is very central perfect for sightseeing.

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Reviews

DoubleTree by Hilton Ottawa Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property's restaurant offered wonderful service, great salads, and a variety of dining options nearby. (20 reviews)
  • Breakfast was consistently described as great, amazing, delicious, and excellent by multiple guests. (30 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Breakfast
Bathroom
Lobby
Market

Reviews

Verified

10/10 Exceptional

Great staff, clean rooms and centralized location for events, restaurants, etc.
Hitanshu, 2-night trip
Verified

10/10 Exceptional

Perfect location
Jeff, 2-night trip
Verified

10/10 Exceptional

Excellent location, welcome cookies, friendly and accommodating staff. Great restaurant
Samantha, 3-night trip
Verified

10/10 Exceptional

Staff were courteous and the hotel accommodations were great ◡̈
Gerald, 4-night trip
Verified

8/10 Very good

Good staff and good cookies
Lynda, 1-night trip
Verified

10/10 Exceptional

Great spot to stay
Alison, 4-night trip
Verified

10/10 Exceptional

Good place, nice employed
Julien, 2-night trip
Verified

10/10 Exceptional

Clean room, good staff !
Oleksiy, 1-night trip
Verified

8/10 Very good

Clean room great service and location
Sabrina, 3-night trip
Verified

10/10 Exceptional

We’ve stayed at DoubleTree hotels in many places, and they never fail to meet—if not exceed—our expectations. This DoubleTree in Ottawa was no exception. The room was clean, the bed and pillows were incredibly comfortable, the bathroom was spotless, and the amenities felt thoughtfully curated. Although we initially found the room a bit warm, the staff promptly provided a large fan, which we truly appreciated.
Afrille Jeansen, 1-night trip
Verified

8/10 Very good

Yes, very friendly! Wish I could have checked in for both of my stays, otherwise great!!
Buck, 1-night trip
Verified

8/10 Very good

Very nice and good options for food nearby.
Michele, 1-night trip
Verified

10/10 Exceptional

Room staff amenities excellent
Glen, 1-night trip
Verified

10/10 Exceptional

Staff, room, bar, breakfast
Claude, 1-night trip
Verified

6/10 Good

Overall was ok. Carpets should not be in hotel rooms, elevator, and main lobby needs upgrading . Staff was excellent - front desk - housekeeping. Parking situation was a nightmare if you had a large vehicle. Overall 3plus
Ana, 2-night trip
Verified

10/10 Exceptional

Very nice hotel, close to the heart of the city. Very walkable.
Bobby, 1-night trip
Verified

10/10 Exceptional

Spatious, clean, bright room with cosy restaurant. Excellent downtown location.
Annick, 8-night trip
Verified

4/10 Fair

The hotel is in a prime location, close to major attractions, and its overall condition is exceptional. The staff at check-in were friendly and welcoming. However, at checkout, the staff appeared unfamiliar with the billing details and advised me to follow up with management by email or phone instead. This resulted in additional time and inconvenience after my vacation to resolve billing issues.
Eugene, 2-night trip
Verified

10/10 Exceptional

Great location for walking around downtown. Clean and friendly service. Would definitely stay here again.
Kirstin, 2-night trip
Verified

10/10 Exceptional

Great location
Sophie, 2-night trip
Verified

10/10 Exceptional

Love the complimentary cookies, bed was extremely comfortable.
Darin, 1-night trip
Verified

10/10 Exceptional

Hotel was nice, welcome was warm (including the cookies at check-in). The room was clean; the Welcome sign on the TV was a nice touch. Great stay!
Aidan, 3-night trip
Verified

10/10 Exceptional

Staff was fantastic, room was very clean
Mara-Jade, 1-night trip
Verified

10/10 Exceptional

Great room. Nice space. Cleaned and enjoyed the time.
Krunal, 1-night trip
Verified

10/10 Exceptional

Overall all a good place to stay. The hallways were a little cool but other than that it was good.
Pietro, 2-night trip