At Hotel-Ito, unwind in the outdoor pool or indulge in a cooked-to-order breakfast. Stay connected with free WiFi and enjoy perks like free self parking and a 24-hour front desk.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
24/7 front desk
Non-smoking
Free parking
Free WiFi
Restaurant
Main amenities (6)
Daily housekeeping
Restaurant
Outdoor pool
Breakfast available
Room service
24-hour front desk
Feel at home (6)
Daily housekeeping
Cable TV service
Free self parking
Outdoor swimming pools
Free toiletries
Hair dryer
The current price is CNY519
CNY519
CNY618 total
includes taxes & fees
Jul 3 - Jul 4
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Classic Double Room, 1 King Bed
Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
San José Church - 9 min walk - 0.8 km
Ferriño Wineries - 2 min drive - 0.8 km
Cuatro Cienegas de González Viewpoint - 3 min drive - 2.3 km
Poza Azul Lake - 14 min drive - 13.3 km
Getting around
Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive
Restaurants
Hotel Santa Fe Cuatro Cienegas - 3 min walk
Cantina el 40 - 6 min walk
Bodegas Ferriño - 15 min walk
Restaurante la Casona - 10 min walk
Restaurant el Doc - 8 min walk
About this property
Hotel Serenna
Hotel Serenna is a great choice for a stay in Cuatro Ciénegas. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.
Languages
English, Spanish
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Room service (limited hours)
Services
24-hour front desk
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Cable TV channels
Home comfort
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 200 for adults, and MXN 150 to 200 for children
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas
Frequently asked questions
Is there a pool at Hotel Serenna?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Serenna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Serenna?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serenna?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Serenna and nearby?
Hotel Serenna has an outdoor pool.
Are there restaurants at or near Hotel Serenna?
Yes, there's an onsite restaurant.
Does Hotel Serenna have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Serenna like?
Hotel Serenna is a short 8-minute walk from Cuatrocienegas Central Plaza and 8 minutes' walk from Venustiano Carranza Museum.
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Hotel Serenna Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
Reviews
2/10
Victor
2-night trip
6/10
La limpieza deja mucho que desear, entrando a la habitación aparentemente todo muy limpio, pero las dos camas tenían las sábanas sucias, ni siquiera habían sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos.
Un asco de sábanas!
El personal del hotel muy amable.
Verified traveler
1-night trip
8/10
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltó agua caliente en la regadera pues aunque es caluroso es necesaria por la mañana.
Verified traveler
2-night trip
10/10
Gabriela
2-night trip
4/10
CARLOS CESAR
1-night trip
6/10
No vi que sanitizaran las áreas
Verified traveler
2-night trip
10/10
Instalaciones excelentes!!! Relación calidad precio perfecta, el trato del personal como en casa, la verdad me hospedé en 3 hoteles diferentes y este me dejó impresionado, sin duda volvería
Verified traveler
1-night trip
4/10
Verified traveler
3-night trip
10/10
Tania
2-night trip
8/10
Verified traveler
2-night trip
10/10
Jesus
1-night trip
10/10
Muy agradable hotel, cuidado y acogedor, aunque un poco pequeña la habitación
Verified traveler
1-night trip
8/10
The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
VLADIMIR
1-night trip
10/10
Todo de muy buen gusto FELICIDADES y como debe de ser el agua bien caliente
Verified traveler
1-night trip
8/10
Verified traveler
1-night trip
10/10
me parecio excelente sus instalaciones todo aparentemente nuevo o de poco tiempo
buena alberca,buen bar y servicio de restaurant.
unico detalle en mi estancia el baño expedia fuerte olor a drenaje todo el dia y lo que es dotacion de shampoo mini porcion para 4 personas. volveria a hospedarme
Verified traveler
1-night trip
8/10
Hotel muy pequeño, pero da buena impresión, el bañó es pequeño, el estacionamiento fuera del hotel.
RosaMartha
1-night trip
6/10
Las atenciones de priscila la recepcionista muy amable, pésima comida, cierran la recepcion teniamos que salir a las 5 am y nadie abria la puerta, el estacionamiento es enfrente en un terreno atras de una casa, se escucha todo en las habitaciones
Verified traveler
1-night trip
10/10
Verified traveler
1-night trip
8/10
Buena experiencia,
Desafortunadamente se fue la luz en 1/4 parte de la ciudad y el hotel se vio afectado, tardaron aprox 12 horas para colocar una planta extra y poder compensar la situación.
El personal trató de minimizar el problema.
Verified traveler
2-night trip
8/10
Very nice and friendly service.
Really close to attractions!
Araceli
1-night trip
10/10
Excelente. Muy padre y el bar también
Limpio. Seguro. Alberca muy bien. Buenos precios
Verified traveler
1-night trip
10/10
Jesus marcelino
1-night trip
10/10
Verified traveler
1-night trip
8/10
Muy bonito el hotel... muy moderno
La comida deliciosa
Un poco incomodo el colchon de cama