I’ve stayed here several times in the past, however this stay was riddled with problems.
Had issues with the Rum bar in the evening, very busy with only one person working. Just thought she should’ve had help with so many people.
Tried to have breakfast at the Tropicale at 0830. There was plenty of seating available, however we were told that there would be a 30-45 minute wait until we could be seated. Ended up being over an hour.
Mini fridge in room would not get colder than 55 degrees F. Called the front desk for assistance, but never got an answer for when it would be fixed.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Angel
Angel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Huascar
Huascar,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Jaden
Jaden,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Marlene
Marlene,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great hotel
Wonderful hotel. Helpful staff. Loved the complimentary shuttle bus. Would definitely stay here again!
Jorie
Jorie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
First time visitors
We had a great stay. The staff was very friendly and went above and beyond to fulfill our needs.
The only issue we saw was the chair situation at the pool. Not enough lounge chairs for busy days and I felt guest were reserving them just in case they decided to use the pool.
We will definitely stay here again!
Julie
Julie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Atle
Atle,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Limpieza y espacio
Muy buen hotel. Habitacion muy limpia y espaciosa.
MANUEL
MANUEL,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Recent stay
Overall the stay was okay for our family. We were not satisfied with the on site dining specifically the Stadium Club and room service. Probably won’t stay here again.