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Hyatt Regency Mexico City

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Hyatt Regency Mexico City offers a vibrant retreat near Paseo de la Reforma. Unwind at the spa with a massage or body treatment, then indulge in Latin American cuisine at one of the 3 on-site restaurants. Connect to WiFi, take advantage of dry cleaning services, and enjoy shopping on site. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Room service

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY2,889
CNY3,452 total
includes taxes & fees
Jun 19 - Jun 20

Why we love this property

Business meets pleasure
This hotel offers meeting spaces and spa services in vibrant districts. Guests enjoy massages, tennis, and 24-hour room service.
Culinary diversity
Latin American cuisine and Japanese garden views create memorable dining at the hotel. 3 restaurants, a cafe, and a bar complement daily buffet breakfast.
Pure relaxation retreat
This hotel offers a full-service spa with scrubs, facials, and massages. A sauna, steam room, and 24-hour gym create a perfect wellness sanctuary.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(80 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed (View)

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room with Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Twin Room with Park View

  • Sleeps 2
  • Free WiFi

View all photos for Regency King Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Room With 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room With 2 Twin Beds

  • Sleeps 2
  • Free WiFi

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  • Free parking
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9.4 out of 10, Exceptional, 3,560 reviews
The price is CNY1,278
CNY1,527 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • National Museum of Anthropology - 10 min walk - 0.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 9 min walk
  • San Joaquin Station - 25 min walk

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Au Pied de Cochon - ‬5 min walk
  • ‪Karisma - ‬2 min walk

About this property

Hyatt Regency Mexico City

When you stay at Hyatt Regency Mexico City, you'll be in a great location, within just a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials, or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 6 minutes and Polanco Station is 9 minutes.

At a glance

DONE

Hotel size

    • 755 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 7.3 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Video-game console
  • LCD television
  • Premium cable channels
  • Video games
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Dining

RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Valet parking costs USD 7.3 per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Mexico City

Hyatt Regency Hotel Mexico City

Hyatt Regency Mexico City

Mexico City Hyatt

Mexico City Hyatt Regency

Regency Hyatt Mexico City

Hotel Nikko Mexico City

Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?

Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Mexico City?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Regency Mexico City?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Mexico City?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Mexico City and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Mexico City also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Hyatt Regency Mexico City?

Yes, there are 3 onsite restaurants, featuring Latin American cuisine and garden views.

What's the area around Hyatt Regency Mexico City like?

Hyatt Regency Mexico City is a short 6-minute walk from Auditorio Station and 9 minutes' walk from Paseo de la Reforma. Travelers say the area is walkable and good for shopping.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were delicious and the buffet offered a nice variety. (37 reviews)
  • The gym facilities were excellent, spacious, and well-equipped. (15 reviews)
  • The pool was enjoyed by guests, including a high school swimmer who was able to maintain his exercise routine. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
View
Restaurant
Amenities
Food
Neighborhoods
Breakfast
Parks

Reviews

Verified

10/10 Exceptional

Staff was great, location was great, room was comfortable and quiet.
Molly, 3-night trip
Verified

10/10 Exceptional

We had a great experience with the amazing staff, the delicious food and excellent location!
Jose, 3-night trip
Verified

10/10 Exceptional

Nice room, good restaurants, easy to get a cab.
DANIEL, 10-night trip
Verified

10/10 Exceptional

Excellent staff and location.
Eric, 3-night trip
Verified

10/10 Exceptional

Convenient and clean good breakfast
Sarah, 4-night trip
Verified

10/10 Exceptional

The staff, service and food were all excellent.
Neal, 4-night trip
Verified

8/10 Very good

Very comfortable and friendly staff.
Anie, 6-night trip
Verified

8/10 Very good

Excellent location, beautiful suite, fabulous bathtub
Gail, 4-night trip
Verified

8/10 Very good

Great room, location in a safe but convenient location with lots of restaurants within walking distance
Shaheen, 4-night trip
Verified

10/10 Exceptional

Great lobby and bar. Delicious breakfast buffet. Clean and comfortable rooms.
Sheldon, 2-night trip
Verified

10/10 Exceptional

Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Marielena, 3-night trip
Verified

10/10 Exceptional

The room was confortable and the area was very safe. Breakfast was good.
Sneha, 4-night trip
Verified

10/10 Exceptional

The room was spacious. In particular, I loved the breakfast!
Julie, 5-night trip
Verified

10/10 Exceptional

Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Jorge, 4-night trip
Verified

10/10 Exceptional

Comfortable rooms with great views. Perfect location with excellent service
lauren, 4-night trip
Verified

10/10 Exceptional

Great gym and breakfast buffet
Rahul, 6-night trip
Verified

10/10 Exceptional

Yes. Breakfast buffet excellent.
Maurice, 2-night trip
Verified

10/10 Exceptional

Great location, room was clean and staff super friendly. Our housekeeper was on point, clean room and left bottles of water every day.
Jorge, 6-night trip
Verified

10/10 Exceptional

Great hotel , nice room and excellent customer service I'll definitely recommend it
Jose M, 1-night trip
Verified

10/10 Exceptional

Our room was beautiful with amazing views! Staff was very helpful and nice. The hotel Over all is very modern and gorgeous. Close to many eateries. Great location !
ANNA, 5-night trip
Verified

10/10 Exceptional

Breakfast was amazing! Loved all the options and service! Hotel location is great too!
Maria, 3-night trip
Verified

10/10 Exceptional

Great hotel in the best area

This is the perfect Hotel in the best area in Mexico City, clean, well maintained, gorgeous rooms and bathrooms.
Isaac, 3-night trip
Verified

10/10 Exceptional

Amazing place and location
Mariana, 3-night trip
Verified

10/10 Exceptional

Staff and rooms where awesome
Victor, 2-night trip
Verified

10/10 Exceptional

Best hotel! Amazing staffing food and amenities
Devinder, 2-night trip