In the heart of the city, Best Western Queens Hotel offers a refined retreat with dry cleaning services and a restaurant. Connect to WiFi, unwind at the bar, and enjoy free self parking.
When visiting Dundee, Best Western Queens Hotel is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers love the overall property condition.
At a glance
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Hotel size
53 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 12.50 per person
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee
Frequently asked questions
Are pets allowed at Best Western Queens Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Queens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Queens Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Best Western Queens Hotel?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Best Western Queens Hotel like?
Best Western Queens Hotel is in the heart of Dundee, a short 7-minute walk from Dundee Station and 2 minutes' walk from Dundee Science Centre.
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Reviews
Best Western Queens Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.8
Location
8.6
Staff & service
7.2
Property conditions & facilities
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Restaurant
View
Lobby
Parking
Bathroom
Reviews
Verified
8/10 Very good
Apr 1, 2026
Parking was easy. Breakfast was very nice.
Gerry
Gerry, 1-night trip
Verified
8/10 Very good
May 23, 2026
Clean rooms, bit out dated but okay for 1 nights stay.
Location good for city centre.
Very noisy during the night from students leaving pubs/clubs
Wayne
Wayne, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Great staff, great breakfast and a lovely comfortable room.
Sean
Sean, 5-night trip
Verified
8/10 Very good
Apr 10, 2026
Helpful staff. Nice breakfast. Accommodation very central. Good parking. Actual building a bit dated but okay.
Keith
Keith, 3-night trip
Verified
8/10 Very good
Mar 9, 2026
Only stayed one night. Staff friendly. Room clean and comfortable. Useful parking free and right on site.
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
all the staff very helpful
JANET
JANET, 4-night trip
Verified
8/10 Very good
Nov 2, 2025
Staff and the breakfast very good 👍
Tereance
Tereance, 2-night trip
Verified
8/10 Very good
Feb 1, 2026
Clean room, very spacious. Very warm ( maybe a bit too warm).
Good central location
lynn
lynn, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Check in was easy and staff very welcoming
Joanne
Joanne, 1-night trip
Verified
8/10 Very good
Feb 25, 2026
Very nice. Rooms a little dated, but we expected that. But clean and everything worked, bar the thermostat on the radiator, I prefer it cool in my bedroom, so window open and radiator on!
Alistair
Alistair, 3-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Staff were always friendly and helpful.
Ron
Ron, 9-night trip
Verified
4/10 Fair
Feb 26, 2026
Dated, old and tired feel to everything, except the bathroom in my first room. Requested to be moved after first room turned out to be above a very very loud function room. 2nd room smaller, too hot. Staff were very nice and helpful. This is a car park
Rachel
Rachel, 1-night trip
Verified
6/10 Good
Feb 3, 2026
Room was chilly and could hear the traffic noise very well. Table lamp didn't work. Staff was very helpful and friendly. Breakfast started too late on Sunday at 8am.
Annika
Annika, 1-night trip
Verified
8/10 Very good
May 4, 2025
Friendly staff and great central location
Douglas
Douglas, 1-night trip
Verified
8/10 Very good
Sep 8, 2025
Property is looking a little tired but the breakfast was five star and the lady nature d was superb, friendly welcoming and informative
Anthony Gordon
Anthony Gordon, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Enjoyed our stay here and the staff were very pleasant and helpful
Deirdre
Deirdre, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
All staff were very approachable
gordon
gordon, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2024
A great stay
Great stay friendly staff
James
James, 1-night trip
Verified
6/10 Good
Jul 27, 2025
Queens hotel Dundee
Hotel is clean
Yvonne
Yvonne, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
We had a friendly welcome to the hotel and enjoyed our over night stay. The hotel is a grand old lady which. Is dated but well maintained. Our compact room had good views over the Tay and was well equipped. The bed was comfy and the shower pressure was excellent.
The breakfast had a good selection and I like getting a pot of coffee.
It made a good base for seeing Dundee.
Graham
Graham, 1-night trip
Verified
8/10 Very good
May 25, 2025
Everything was clean and comfortable
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
It was all good, especially the staff who were as nice as could be.
Kevin
Kevin, 3-night trip
Verified
8/10 Very good
Mar 9, 2025
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Ian
Ian, 1-night trip
Verified
8/10 Very good
Sep 1, 2025
Property was old and had character. It was also central which made everything so convenient. Breakfast would have been better if the bacon had not been thin, dry and like cardboard but apart from that it was fine and the staff were lovely, friendly and helpful, especially Kimberly on reception.
Rosemary
Rosemary, 1-night trip
Verified
6/10 Good
Oct 18, 2025
Great parking available. Disappointed in food, the year before i could stay in hotel for a meal, as a lone traveller this was my preferred option, however they no longer serve meals in the eatery. Room information is oit of date as it promotes the eatery. Breakfast was supposed to be from menu, however was buffet with food uncovered and served in salad tins sitting on a hot plate. Staff were friendly and helpful.