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Arkana Puebla by Grupo Amber

4.0 star property
Hotel with spa, near Galerías Serdán

Choose dates to view prices

At Arkana Grupo Amber - Collection O, unwind in style near Angelopolis Commercial Center and Zócalo de Puebla. Treat yourself to a rejuvenating massage at the onsite spa, work out at the gym, or connect with free WiFi in public areas. Guests rave about this hotel's perfect blend of convenience and comfort.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Full-service spa
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Elevator
  • Digital TV service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Suite

Standard Suite | Desk, laptop workspace, bed sheets, wheelchair access

Standard Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite | Desk, laptop workspace, bed sheets, wheelchair access

Business Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, bed sheets, wheelchair access

Family Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Desk, laptop workspace, bed sheets, wheelchair access

Deluxe Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior detail
JF Grand Puebla
La Paz
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 923 reviews
The price is CNY338
CNY402 total
includes taxes & fees
Jun 19 - Jun 20
JF Grand Puebla
Compare similar properties
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About the neighborhood

Map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Triangulo Las Animas Shopping Center - 5 min drive - 2.3 km
  • Galerías Serdán - 6 min drive - 2.7 km
  • Cuexcomate Volcano - 8 min drive - 1.9 km
  • Museum of the Mexican Army and Air Force - 8 min drive - 3.4 km

Getting around

  • Puebla Intl. Airport (PBC) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 12 min drive

Restaurants

  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪La Búrbula - ‬5 min walk
  • ‪The Coffee York - ‬5 min walk
  • ‪La Estancia de los Tecajetes - ‬4 min walk
  • ‪La Cueva del Zorro - ‬4 min walk

About this property

Arkana Puebla by Grupo Amber

When you stay at Arkana Puebla by Grupo Amber, you'll be within a 10-minute drive of Zócalo de Puebla and Great Pyramid of Cholula. Guests can be pampered with massages at the spa. Other features include a fitness center and a terrace.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Well-lit path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Streaming services

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Property Registration Number AAM110822CJ1

Also known as

Arkana

Arkana Hotel

Collection O Arkana

Arkana Urban Collection

Arkana Hotel By Rotamundos

Collection O Urban by Arkana

Arkana Grupo Amber Collection O

Arkana Puebla by Grupo Amber Hotel

Arkana Puebla by Grupo Amber Puebla

Arkana Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

Are pets allowed at Arkana Puebla by Grupo Amber?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Arkana Puebla by Grupo Amber?

Yes, there's free self parking.

What are the check-in and check-out times at Arkana Puebla by Grupo Amber?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Arkana Puebla by Grupo Amber and nearby?

Arkana Puebla by Grupo Amber has a spa and a fitness center.

What's the area around Arkana Puebla by Grupo Amber like?

Arkana Puebla by Grupo Amber is in La Paz, a short 17-minute walk from Fuente de los Frailes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

I like everything
Victor, 1-night trip
Verified

4/10 Fair

The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Jorge, 1-night trip
Verified

10/10 Exceptional

Todo fue muy ameno
Sebastian, 1-night trip
Verified

10/10 Exceptional

La habitación estuvo perfecta, tuve una instancia agradable y todos fueron muy amables
Raquel, 3-night trip
Verified

10/10 Exceptional

Es un hermoso lugar para hospedarse
David, 1-night trip
Verified

8/10 Very good

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
olga, 1-night trip
Verified

10/10 Exceptional

Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
David Isaac, 3-night trip
Verified

8/10 Very good

buena opcion en tiempos no de calor

el hotel esta bonito , bien ubicado y cuenta con excelente cafeteria y restaurante. pero en los cuartos esta mal planeado la ubicacion de apagadores, no tiene a/c ni ventilador, por lo que en dias calurosos mejor evitar. Su gym esta algo abadonado y tienen un buen spa
Jaime, 1-night trip
Verified

10/10 Exceptional

Excelente opción en Puebla

Miy biena opción, hotel con lo básico necesario para una estancia cómoda, el restaurante muy sabroso y el personal en general muy amable
Jorge, 2-night trip
Verified

8/10 Very good

El hotel en general está muy bien. Cama cómoda, sábanas y almohadas excelentes, presión y temperatura de agua bien. Los alimentos excelentes en sabor, calidad y precio. Lo malo, no hay aire acondicionado y no hay ventiladores de techo ni de pedestal. Y las paredes están sucias, no les falta pintura, les falta limpieza. Muy probablemente me volvería a hospedar pero en invierno. Estuve en la habitación 15
Essaú, 1-night trip
Verified

6/10 Good

Faltó aire acondicionado o ventilador …lo demás bien!
Ana Laura, 2-night trip
Verified

10/10 Exceptional

Dos noches con precio de promoción, lugar tranquilo para moverse fácilmente en vehículos a diversos lugares de la ciudad.
Carlos Praxedis, 2-night trip
Verified

2/10 Poor

Mal servicio en la recepcion
Andy, 1-night trip
Verified

10/10 Exceptional

Un lugar muy bello, el ambiente agradable, al igual que la atención. Ampliamente recomendable!
Sabi, 2-night trip
Verified

8/10 Very good

paredes muy delgadas, se escuchan otras habitaciones
Isaac, 1-night trip
Verified

10/10 Exceptional

SUPER RECOMENDABLE

Excelente servicio, la relacion costo beneficio es muy adecuada, las instalaciones muy modernas, bonita decoracion, todo muy limpio y muy cómodo , ademas el servicio del personal es excelente, como plus la ubicación del Hotel es muy buena y tranquila, nada de ruido por la noches y con diferentes vias para llegar rapido al centro, Cholula, Atlixcayotl, etc
Cintia Alejandra, 3-night trip
Verified

6/10 Good

Bien,lo unico es que el ruido del servicio de limpoeza a las 8 de la mañana nos desperto, No hicieron la limpieza , nos avissron tambien muy temprano, eso se entiende, solo que ya no la hicieron despues , que por que se van a las once, creo que seria justo que por lo menos alguna se quedara paea tender la cama . Lo demas excelente
annajanny, 2-night trip
Verified

4/10 Fair

Pedí en recepcion el control remoto del televisor para poder encenderlo y manejarlo y nunca me lo facilitaron.
DAVID, 1-night trip
Verified

2/10 Poor

Habitación con chinches, pésimo!! Nos picaron nos levantamos en la madrugada terrible nido de chinches, no se cómo no se toman el tiempo para limpiar y sobretodo par fumigar
Alberto, 2-night trip
Verified

8/10 Very good

Muy cómodo, bonito y agradable. Solo un poco ruidoso, se escucha todo lo que sucede en los pasillos.
1-night trip
Verified

8/10 Very good

Desconectado el wifi muchas veces, por lo tanto se perdía la señal de la TV. Olvidaron poner agua diariamente,.
Rina, 3-night trip
Verified

8/10 Very good

Esta muy tranquilo el lugar y la atención fue muy buena. Gracias
Roberto Valadez, 3-night trip
Verified

10/10 Exceptional

Excelente servicio y habitación muy cómoda
Bianca Ivonne, 1-night trip
Verified

6/10 Good

La hab estaba sucia a mi llegada. El proceso de check in no me gustó (mandan mnsj larguísimo por whatss con muchos datos) mejor darlos a la llegada.
Italia, 1-night trip
Verified

10/10 Exceptional

Muy bonito y cómodo lugar
Yadira, 2-night trip