凤凰城机场凯艺酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物。提供食物碗和水碗。

凤凰城机场凯艺酒店是否有停车场？

是的，可提供自助停车（收费）。

何时可在凤凰城机场凯艺酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 11:00。提供无接触办理退房服务。

凤凰城机场凯艺酒店是否有内部娱乐场？

不，该酒店不设赌场，但孤峰赌场 (8-min drive)和亚利桑那赌场 (16-min drive)都在附近。

在凤凰城机场凯艺酒店及其附近有什么游览观光项目？

凤凰城机场凯艺酒店设有室外游泳池和24 小时健身中心，还有热水浴缸。

凤凰城机场凯艺酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

凤凰城凤凰城机场凯艺酒店住宿优惠| Hotels.com 好订网

Q: 凤凰城机场凯艺酒店是否有停车场？

是的，可提供自助停车（收费）。

Q: 凤凰城机场凯艺酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

6/10 好

2018 年 8 月 21 日

We were staying there 4 nights and I was trying to do the laundry once. I went to the front desk to buy the 1 dollar to get the detergent, and I put 2.5 USD like 10 quarters in it. As a result, the washer didn't work. So I went to the front desk and the other staff went to the laundry room with me. The staff tried to put the quarters in it, then washer did work. How come? I put 10 quarters and I need to put anther 10 quarters to do the laundry. I told the staff I already I did put 10 quarters in the washer, and asked him to open the box to check it. But he said he didn't hold the key. That was ridiculous. Overall, I put 30 quarters to wash the clothes and 8 quarters to dry the clothes. Really sucks.

totorn，4 晚行程

Expedia真实住客点评

4/10 尚可

2021 年 4 月 5 日

중간에 수영장이 있고 밤 12시까지 수영을 하게 해서 너무 시끄러웠고, 아무리 팬대닉 시기긴 하지만 아침이 너무 준비가 되어 있지 않았다. 바퀴벌레도 보였고. 가격도 싸지도 않았고...

1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2021 年 4 月 1 日

Awful!!

Stayed here many times before. This time the front desk clerk was rude and I told her I didn't appreciate it. The tv and phone didn't work, maintenance never showed,bugs and clump of dark hair in the bathroom (We both have white hair), pool not open, and ice machine didn't work. Won't be staying here again. I heard it's under new management and it's a shame.

Judy，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2021 年 3 月 30 日

nothing abetting is nasty and dirty never. Again come to this place

1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2021 年 3 月 29 日

I have a service dog and he had a lot of room to run around there

1 晚商务旅行

Expedia真实住客点评

2/10 很差

2021 年 3 月 29 日

Horrible room dirty, etc.....k will never choose this hotel again

1 晚行程

Expedia真实住客点评

6/10 好

2021 年 3 月 29 日

over all was not bad but the room was really outdated spiderwebs on walls behind counters and very dirty under bed other then that I loved that they have microwaves and coffee pot in room it was really Quiet too.

James，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2021 年 3 月 27 日

MARIA，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2021 年 3 月 26 日

It was terrible!! Would not recommend to ANYONE. Dirty rooms, unfriendly staff, elevator is super unsafe

3 晚家庭旅行

Orbitz真实住客点评

2/10 很差

2021 年 3 月 26 日

This was all but the Bates Motel. We got to check in at 4:00. They didn’t have our room ready. I waited 2 hours for my room to be ready. Michelle the receptionist was extremely rude. When we walked in our room I could tell it was not cleaned properly. It smelt like a dirty diaper. The dresser was broke. The counter at the vanity wasn’t even wiped down. We were just so tired and so hungry we decided to eat. After dinner my son opened the bathroom and a cockroach ran out. I stomped it and went down to the front desk. When I was in the lobby another woman was down there complaining that her “freshly” cleaned room had blood on the comforter. I told Michelle about the cockroach and she rudely responded that I would have to speak with her manager in the morning. My kids were asleep so I decided to stay the night and leave in the morning. We we’re supposed to stay 4 nights. I contacted Expedia and they tried to call the hotel on my behalf. The lobby refused to answer. I told myself I could tough this out for a night. I got up to go to the bathroom at 3:30am and there were 5-7 more cockroaches. I was packed by 6 am. I had to wait until 9:30am to speak with the manager. Michelle (rude receptionist from the night before) said I never complained about cockroaches last night. I told the manager and Michelle I was happy to bring the smashed up cockroaches down here for them to look at. The manager said I could leave early and they would refund me the other nights. I’m still waiting for i

4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2021 年 3 月 25 日

We showed up at the hotel and checked in around 10:00. We got in the elevator to go to our room and the elevator stopped working. I was stuck in it for 5 minutes with my kids. My husband went to the lobby and it was all locked up and we couldn't get ahold of anyone. Luckily the elevator started working after 5 minutes. We went in to our room, there was blood on the sheet, a bug on the floor, and the fire alarm went off 3 different times. We stayed the night and checked out the next morning. We had already paid for the next night and asked for a refund. They told us Orbitz had to authorize the refund. I called Orbitz and they told us the general manager of the hotel had to authorize it. I have called the hotel multiple times in the last few days and haven't been able to speak to the manager. I'm not sure who to contact at this point because I keep getting the run around from both. This has been my worst hotel experience.

2 晚家庭旅行

Orbitz真实住客点评

4/10 尚可

2021 年 3 月 24 日

Dirty and overpriced place. Unclean rooms, garbage everywhere outside, graffiti on the walls. Not worth the stay even for a night.

1 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2021 年 3 月 23 日

Never will come back again!

Stayed for 3 nights with kids, never had hot water, never had our waste baskets cleaned, received no service, the room was not clean. Will not stay here ever again.

3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2021 年 3 月 22 日

1 晚行程

Hotels.com真实住客点评

8/10 很好

2021 年 3 月 22 日

Misty，1 晚行程

Hotels.com真实住客点评

6/10 好

2021 年 3 月 22 日

Fire alarm went off both days that we stayed. Breakfast was terrible.. nothing like what’s on the pictures. The walls in bathroom are damp and peeling off. I stayed at this brand hotel before, never this bad.

2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2021 年 3 月 16 日

Luis，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2021 年 3 月 16 日

I called to let the staff know that I would be arriving late and I was told that my room would be secure and to travel safely. When I got there another staff member told me my room was given away and I had to pay extra and book another room until the next day, then I would be able to have the room I booked previously. I chose this option only because I had my children with me. The room was disgusting! Stains were on EVERYTHING! The floor, chair, and the beds! Luckily my kids had throw blankets from home for them to lay on. I didn’t even sleep I was so grossed out. The people who work there should be ASHAMED of themselves. I would b to uuuuuuuuuuuuuuuuuuuuu

3 晚行程

Expedia真实住客点评

6/10 好

2021 年 3 月 14 日

6 晚行程

Expedia真实住客点评

4/10 尚可

2021 年 3 月 12 日

The room was not clean rite pillow was dirty and the next day we clean back are room was not clean the bed was not fix.

Stephanie，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2021 年 3 月 11 日

Every day of the stay we had to get the key redone because it would expire itself so that was a pain. The bedding had rips and tears and the pillows were very very small-I’ve never seen hotel pillows like that. It looked like someone had kicked in the bathroom door at some point. The latch on the door was non existent.

Hannah，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2021 年 3 月 9 日

Has potential if just put some work in the place

Hotel was very dirty. Rooms in need of a major renovation. Carpets stained, dripping shower, stained sheets, and bugs in the ceiling light glass cover. AC worked well and the mattress was comfy but sheets may have been washed (i hope) but had stains. key cards didn’t work the second day so had to walk to the front desk to get reset. You get what you pay for. But pics are definitely cat fishing you.

2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2021 年 3 月 9 日

It was pretty good

Constance，1 晚行程

Hotels.com真实住客点评

2/10 很差

2021 年 3 月 8 日

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1 晚行程

Orbitz真实住客点评

2/10 很差

2021 年 3 月 7 日

AVOID!!

I was checked into a room that had blood and semen on the sheets. 1 out of 4 bathroom lights worked. It smelled and the furniture was heavily damaged. I asked for a new room. The new room was a cloud of smoke- even though the hotel is smoke free. I could barely breathe. The cleanliness was not much better in this new room. I did not feel safe either. Lots of yelling from other guests. I ended up leaving. The front desk apologized and refunded me my stay which I appreciated but I would never ever ever stay here or recommend this hotel to anyone.

Ellen，2 晚商务旅行

Hotels.com真实住客点评

凤凰城机场凯艺酒店

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常见问题

凤凰城机场凯艺酒店有游泳池吗？

凤凰城机场凯艺酒店是否允许携带宠物入住？

凤凰城机场凯艺酒店是否有停车场？

何时可在凤凰城机场凯艺酒店办理入住和退房？

凤凰城机场凯艺酒店是否有内部娱乐场？

在凤凰城机场凯艺酒店及其附近有什么游览观光项目？

凤凰城机场凯艺酒店店内或附近是否有餐厅？

点评

关于凤凰城机场凯艺酒店的点评

好

7.2

8.0

7.8

6.8

点评

6/10 好

totorn

4/10 尚可

真实旅客

2/10 很差

Awful!!

Judy

2/10 很差

真实旅客

10/10 绝佳

真实旅客

2/10 很差

真实旅客

6/10 好

James

6/10 好

MARIA