The bed sheets were stained, there was hair on the sheets and pillows, the toilet seat had not been wiped down prior to our arrival, and the shower also looked unclean.
Chelsea
Chelsea,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 13 日
All of the above
Mike
Mike,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 4 日
Feel like we were getting bitten by bed bugs moved room and now home have bites and still itching I just had surgery and feel like my womb loom infected
Demetria
Demetria,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 2 日
Clean rooms
Gloria G.
Gloria G.,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 2 日
joseph
joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 31 日
Room spotless.
Thank you so much!
Roberto
Roberto,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 15 日
Staff was very nice.Only thing that stoodout was the sound of water dripping and my room was on the 3rd floor. No ice machine on the floor. The hotel was very clean a d l would recommend the hotel to others.
Roena
Roena,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 13 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Yolanda
Yolanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 7 日
Power out
Colette
Colette,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 7 日
Colette
Colette,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 5 日
They like to enter your room immediately when they knock for house keeping, no sense of privacy. Clean your room every 3 days to keep the bed bugs down. Employees harassed us for payment before checkout. Had no power Christmas Eve and had to use my phone for a light, no one offered me anything and made my mother in law climb 3 floors to get to her room after cancer treatment. When I complained about power outage and not having the basic essentials I paid for like hot water, heat, lights, they didn’t care. Not to mention there isn’t any security and it was completely dark. I complained to my third party booking and they lied to them and said they had a generator supplying lights. Overall poor hotel altogether. Poor attitudes and very disrespectful.
Colette
Colette,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 5 日
No customer service, entered while do not disturb was on door when we weren’t in room. Charged $3 to book with third party, so many issues. Not to mention the power was out all night Christmas Eve in 30 degree weather and they will not refund me anything.
Colette
Colette,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 2 日
The hotel is clean. Upon arrival I was a bit skeptical but house keeping came by the room everyday.
bria
bria,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
April
April,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
My room was extremely clean and everyone was very nice
Shelly
Shelly,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 28 日
Customer service was the worst. Cup to
Colette
Colette,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 27 日
Sergio
Sergio,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 26 日
It's a big variety
Colette
Colette,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 20 日
The room we got was handicapped (we are not handicap