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Citystay

Hotel in Antwerp

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Step into the historic charm of Antwerp's Old Town at Citystay, where modern comforts and attentive service merge. Guests can connect to in-room WiFi, take advantage of bicycle parking and luggage storage. Previous guests have appreciated the multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Airport shuttle
  • Air conditioning
  • Refrigerator in a common area
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Premium bedding
  • Limited housekeeping
The current price is CNY742
CNY942 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Suite, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

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includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000

What's nearby

  • Steen Castle - 2 min walk - 0.2 km
  • Antwerp Market Square - 3 min walk - 0.3 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Antwerp City Hall - 3 min walk - 0.3 km
  • Green Square - 6 min walk - 0.5 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 21 min drive
  • Brussels Airport (BRU) - 41 min drive
  • Antwerp-South Station - 8 min drive
  • Antwerp Central Station - 23 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Den Engel - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪De Bomma - ‬3 min walk
  • ‪Bar Patron - ‬4 min walk

About this property

Citystay

  • Enjoy your visit to Antwerp with a stay at Citystay.

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 328 ft (EUR 31 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared refrigerator

What to do

  • Bicycle rentals nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Bicycle parking
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Hallway handrail height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 2 stairs to reach property
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 31 per day (328 ft away; open 24 hours)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

CITYSTAY Hotel Antwerp

CITYSTAY Antwerp

CITYSTAY Hotel

CITYSTAY Hotel

CITYSTAY Antwerp

CITYSTAY Hotel Antwerp

Frequently asked questions

Does Citystay offer free cancellation for a full refund?

Yes, Citystay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citystay?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Citystay?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.

What are the check-in and check-out times at Citystay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Citystay and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Citystay like?

Citystay is a short 2-minute walk from Steen Castle and 3 minutes' walk from Antwerp City Hall.

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Reviews

Citystay Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

We really have enjoyed our stay. Big rooms, clean, friendly service.
ELENI, 2-night trip
Verified

10/10 Exceptional

It looks small from the outside but the room is really huge and the additional toilet was a bonus! The beds are big and comfortable.I would definitely recommend this hotel
Helen Grace M, 2-night trip
Verified

10/10 Exceptional

Great location, clean rooms. There is no staff on site but they are available via text message
Arthur, 2-night trip
Verified

10/10 Exceptional

Well equipped, well located in town. Efficient.
Johann, 1-night trip
Verified

10/10 Exceptional

I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Amy, 1-night trip
Verified

10/10 Exceptional

Clean, roomy, convenient.
David, 1-night trip
Verified

10/10 Exceptional

Excellent room quality and location for the price
John, 2-night trip
Verified

10/10 Exceptional

Great stay

It was great and the staff was responsive.
2-night trip
Verified

8/10 Very good

Good location
Tristan, 3-night trip
Verified

8/10 Very good

.
ILSE, 1-night trip
Verified

10/10 Exceptional

Great option in Antwerp

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Andrew, 4-night trip
Verified

10/10 Exceptional

Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Regina, 3-night trip
Verified

10/10 Exceptional

Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Ehsanul, 2-night trip
Verified

10/10 Exceptional

Wonderful small hotel

CITYSTAY has eight or ten rooms in a quiet building in the historic district. I understand the rooms were remodeled in May 2019, which is consistent with the wonderful room we had. Our room was large, recently remodeled with quality, and had a great air conditioning system and mattress. I would definitely stay at this hotel again.
Alan, 3-night trip
Verified

10/10 Exceptional

Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Robert, 2-night trip
Verified

10/10 Exceptional

Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Jeff, 1-night trip
Verified

2/10 Poor

This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money
Verified

10/10 Exceptional

Posizione ottima vicina al centro. Hotel essenziale ma stanza spaziosa e comoda. Non c'è ascensore ma con una valigia piccola non è stato un problema. Personale molto gentile e sollecito, zona molto tranquilla.
Paolo, 2-night trip
Verified

10/10 Exceptional

Quarto amplo, banho ótimo, localização perfeita.
sandro, 2-night trip
Verified

8/10 Very good

Rent og ryddig. Sentralt til gamlebyen. Bra valuta for pengene.
Espen, 3-night trip
Verified

8/10 Very good

Een zeer schone en ruime appartement voor een gezin met jonge kinderen. Appartement is voorzien van alle gemakken om je verblijf zo aangenaam mogelijk te maken. Alles was op loopafstand bereikbaar ( centrum, winkels, bezienswaardigheden). Parkeergarage om de hoek, ideaal om je bagage af te droppen. Host reageert direct op al je vragen, super attent en vriendelijk! Wij hebben een super verblijf gehad in deze accommodatie. Mocht je een verblijf zoeken in het hartje Antwerpen, zoek niet verder dit is het verblijfsadres waar je moet zijn!!
YeeHan, 1-night trip
Verified

10/10 Exceptional

Alles geweldig! Vooral de bedden 😍😍😍! Ik heb in tijden niet zo lekker geslapen. Wij komen zeker terug! Om rekening mee te houden / te verbeteren: - parkeren! 31€ voor een dagkaart in de parkeergarage vlakbij is best erg veel geld en toch een stukje lopen. Als daar een betere oplossing voor is, houden we ons aanbevolen. - er is geen tv op de kamer (hoewel we het nu niet gemist hebben) - er is geen lift, wij hadden geen problemen met de trap, was ook maar 1 etage, maar voor anderen wel iets om rekening mee te houden
Plekje voor je spullen
Hotelkamer
Uitzicht vanuit de kamer
Elisabeth, 1-night trip
Verified

10/10 Exceptional

We hebben een fantastisch verblijf gehad. Tobias is een geweldige gastheer, erg service gericht. De kamers zijn ontzettend ruim en sfeervol. De bedden liggen heerlijk! Op loopafstand kan de auto geparkeerd worden voor 6 euro per 24 uur. Gelijk om de hoek kan de auto geparkeerd worden voor 30 euro per 24 uur. Volgende keer reserveren we zeker weten de 4 persoonskamer, die zag er ook geweldig uit. Bedankt voor ons fijne verblijf!
Stephanie, 1-night trip
Verified

10/10 Exceptional

乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
Mei Ying, 1-night trip
Verified

10/10 Exceptional

Muy buen hotel ⭐️⭐️⭐️⭐️⭐️
Jesús, 1-night trip