Tucked away near Surabaya Zoo and Surabaya Town Square, Movenpick Surabaya City offers a luxurious retreat for families. Enjoy an outdoor pool, children's pool, or get pampered at the onsite spa. Savor a meal at Patita Restaurant or grab a coffee from the cafe while exploring the shopping mall on site.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Children's pool
24-hour room service
Coffee shop/cafe
9 meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Children's pool
Connecting/adjoining rooms available
Television
Garden
The current price is CNY269
CNY269
CNY325 total
includes taxes & fees
Jun 28 - Jun 29
Why we love this property
Eclectic dining options
The hotel features a restaurant, cafe, and bar in perfect harmony. Buffet breakfast and local organic options elevate the dining experience.
Spa and wellness haven
The full-service spa offers massage while a sauna awaits nearby. Garden views complement the health club and fitness room at this hotel.
Dream-worthy sleep
Premium bedding with pillow menus ensures restful slumbers in luxury guestrooms. Blackout drapes and rainfall showers elevate the curated, unique decor.
Universitas Islam Negeri Sunan Ampel Surabaya - 9 min walk - 0.8 km
Surabaya Zoo - 5 min drive - 2.1 km
Monument Of Suroboyo - 6 min drive - 3.1 km
Mpu Tantular Museum - 6 min drive - 3.1 km
Getting around
Surabaya (SUB-Juanda) - 27 min drive
Surabaya Gubeng Station - 19 min drive
Surabaya Pasar Turi Station - 22 min drive
Tandes Station - 29 min drive
Margorejo Station - 6 min walk
Jemursari Station - 21 min walk
Restaurants
Piero Mexican Restaurant - 3 min walk
Halal Boss - 4 min walk
A&W - 4 min walk
Richeese Factory - 2 min walk
Patita - 1 min walk
About this property
Movenpick Surabaya City
Movenpick Surabaya City puts you just a 5-minute drive from Royal Plaza Surabaya and Surabaya Town Square. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Public transportation is close by: Margorejo Station is just 6 minutes by foot.
At a glance
DONE
Hotel size
243 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Pool gate
Working away
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Shopping mall on site
Full-service spa
Sauna
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor entertainment area
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Patita Restaurant - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: IDR 500000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 218000 for adults and IDR 109000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 423500.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya
Frequently asked questions
Does Movenpick Surabaya City offer free cancellation for a full refund?
Yes, Movenpick Surabaya City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Movenpick Surabaya City?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Movenpick Surabaya City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Movenpick Surabaya City?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Movenpick Surabaya City?
Check-in start time: 2:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Movenpick Surabaya City and nearby?
Movenpick Surabaya City has a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Movenpick Surabaya City?
Yes, there's an onsite restaurant, Patita Restaurant.
What's the area around Movenpick Surabaya City like?
Movenpick Surabaya City is a short 6-minute walk from Margorejo Station and 13 minutes' walk from Royal Plaza Surabaya.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Movenpick Surabaya City Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.8
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast selection was great and a highlight of the stay. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Nov 4, 2025
Good new hotel, very clean and staff are very friendly
j
j, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Business stay in Surabaya
We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 13, 2024
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2024
Very good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Jan-Markus
Jan-Markus, 1-night trip
Verified
6/10 Good
Feb 24, 2025
Okey room.
Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying.
Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty.
Also a train that goes passed the hotel frequently, also at night and always honks loudly.
But overall the hotel is clean, nice and good staff.
Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Jon Helge
Jon Helge, 2-night trip
Verified
8/10 Very good
Jan 27, 2026
Good condition
JONGMIN
JONGMIN, 5-night trip
Verified
8/10 Very good
Aug 19, 2025
Good property. Staff was wonderful and helpful. I would recommend it.
Craig
Craig, 9-night trip
Verified
8/10 Very good
Mar 17, 2025
Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning
Verified traveler
1-night trip
Verified
6/10 Good
Oct 8, 2022
New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Chung Hsuan
Chung Hsuan, 2-night trip
Verified
4/10 Fair
Oct 7, 2024
Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.