In the heart of Kraków City Centre, No.23 Premium Aparthotel offers an upscale retreat near iconic landmarks like Main Market Square and Wawel Castle. Start your day with a breakfast buffet, explore the on-site art gallery or shopping mall, and stay connected with in-room WiFi.
Józefa Piłsudskiego, 23, Kraków, Lesser Poland Voivodeship, 31-110
What's nearby
Main Market Square - 6 min walk - 0.6 km
Royal Road - 8 min walk - 0.7 km
St. Mary's Basilica - 9 min walk - 0.8 km
Wawel Castle - 12 min walk - 1.1 km
ICE Krakow Congress Centre - 18 min walk - 1.6 km
Getting around
John Paul II - Balice Airport (KRK) - 21 min drive
Turowicza Station - 6 min drive
Kraków Łobzów Station - 9 min drive
Kraków Główny Station - 30 min walk
Restaurants
VELO Food&Bar - 1 min walk
Smakołyki - 5 min walk
Umeblowana Cafe - 4 min walk
Stary Port - 4 min walk
Kinki Ramen - 3 min walk
About this property
No.23 Premium Aparthotel
No.23 Premium Aparthotel puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. Apartments offer LCD TVs and refrigerators.
At a glance
DONE
Property size
23 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 656 ft (PLN 50 per night)
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
24-hour offsite parking within 656 ft (PLN 50 per night)
Family friendly
Children stay free (see details)
Food and drink
Refrigerator (full size)
Coffee/tea maker
Electric kettle
Dining
Free buffet breakfast available daily 7:00 AM–10:30 AM
Bedrooms
Bed sheets provided
Rollaway/extra beds: PLN 150 per night
Bathrooms
Towels provided
Hair dryer
Free toiletries
Entertainment
LCD TV with satellite service
Work spaces
Desk
Climate control
Air conditioning
Heating
Suitability/Accessibility
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Local maps
Phone
Luggage storage
Iron/ironing board (on request)
Free bottled water
24-hour front desk
Location highlights
Connected to the convention center
Connected to a shopping center
Connected to a rail/subway station
Near the airport
In the city center
In the historical district
Near a health or beauty spa
Near a hospital
Things to do
Art gallery on site
Shopping mall on site
Designer stores on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
23 rooms
Individually decorated
Individually furnished
Fees & policies
Children & extra beds
Rollaway beds are available for PLN 150 per night
Parking
Parking is available nearby and costs PLN 50 per night (656 ft away; open 24 hours)
Policies
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
No 23 Aparthotel Krakow
No.23 Aparthotel Krakow
No.23 Aparthotel Aparthotel
No.23 Aparthotel Aparthotel Krakow
No.23 Aparthotel
No. 23 Aparthotel
No 23 Aparthotel Krakow
No.23 Premium Aparthotel Kraków
No.23 Premium Aparthotel Aparthotel
No.23 Premium Aparthotel Aparthotel Kraków
Frequently asked questions
Does No.23 Premium Aparthotel offer free cancellation for a full refund?
Yes, No.23 Premium Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the check-in and check-out times at No.23 Premium Aparthotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What's the area around No.23 Premium Aparthotel like?
No.23 Premium Aparthotel is in Kraków City Centre, a short 9-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
No.23 Premium Aparthotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
9.0
Staff & service
6.0
Eco-friendliness
8.6
Property conditions & facilities
Reviews
4/10 Fair
Aug 22, 2025
Ce n’est ni un hôtel (aucun service) ni un appartement et encore moins premium!
Le seul point positif est la localisation à côté de la vieille ville
Verified traveler
4-night trip
2/10 Poor
Sep 15, 2025
DO NOT STAY HERE!
TOTAL RIP-OFF! BREAKFAST WAS SUPPOSED TO BE INCLUDED, IT WAS A LIE! NEITHER THE HOTEL OR HOTELS.COM DID ANYTHING TO HELP REGARDING MISLEADING INFORMATION. NO WINDOW IN THE ROOM, JUST A LITTLE SKYLIGHT.
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
Aug 21, 2025
Hotel.com 000
Le plus gros probleme n'était pas l'hôtel, le problème c'est vous. Lorsqu'on reserve un hôtel avec petit-déjeuner compris et que l'on nous dit que l'on a que la chambre.....que l'on vous contacte pour cela et que vous ne daignez même pas repondre....perte d'argent pour nous et aucun respect pour vous. Votre site va être désactiver de mon téléphone et la prochaine fois, je reprendrai "booking"
isabelle
isabelle, 7-night trip
10/10 Exceptional
Jun 3, 2025
Excellent hôtel bien placé
Hôtel super bien placé
Propreté irréprochable
Par contre, pas de réception
Aucune communication sur l'accès à la chambre
Et surtout PUBLICITÉ MENSONGÈRE DE LA PART D HOTELS.COM !!!!
Il est annoncé que le petit déjeuner est compris alors que ce n'est pas vrai !!!
Sophie Marthe
Sophie Marthe, 3-night trip
6/10 Good
Aug 22, 2025
Hotels.com needs to pass on customer contact #s
We arrived a little earlier than checkin time at 3pm and messaged the hotel via the hotels.com app asking if we could store bags there. We got no response. There is not a 24hr front desk as stated on h.com it is a telephone based service. We had to call after 3 because hotels.com had not passed on our contact details so the hotel couldn't send us our check in codes/ details
We got them immediately once we called the hotel number. There is not breakfast either so hotels.com advert is wrong on many levels. I have to say all of this negativity is against hotels.com and not number 23 aparthotel, which is clean, comfortable, located just out of the old town and is very safe and secure. Would 100% stay here again. But book direct to ensure we get check in details. Lovely time had in Krakow .
Glenn
Glenn, 3-night trip
4/10 Fair
Jul 26, 2025
The worse check-in experience ever!
Neither Hotels.com nor the hotel itself keep their promises! And they can blame each other and leave us without compensation. Several informations were wrong on the booking site. We bought overnight stay with breakfast but after we paid the specification of the room suddenly changed and the beakfasts wanished. It was stated that there is 24 hours reception but there is no reception! We were supposed to recieve self-check in information but we hadn’t. There are notes inside the hotel with a phone nr to a reception in an other hotel untill 11PM. But when we tried to call it turned out they only take emergency calls after 9PM. We were a family of four, the 2 extra beds were not bedded and the leg of the bed was broken. They are saving on the towels too and the instant coffee. The photos on the booking site look much better than in real life. I am fed up with the lies about the hotel on the booking site!
Verified traveler
2-night trip
10/10 Exceptional
Jun 7, 2019
Fint och modernt hotell
Trevligt, fräsht och nyöppnat hotell. Kort promenad från gamla stan. Bodde på tredje våningen med endast takfönster. Helt ok. Ac på rummet. Mörkläggningsgardin till takfönster. Trevlig personal som frågade hur man mådde när man passerade receptionen. Rekommenderas!
Henrik
Henrik, 3-night trip
2/10 Poor
Jul 15, 2025
We did not receive any check-in information from the hotel. We had been informed that the hotel has a 24/7 reception. However, this was not the case. We were also unable to reach the hotel via its phone number, and no one responded when we rang the doorbell. We managed to enter through the door with help from another hotel guest. In the basement level (-1), which was a private area, we randomly found a person whom we asked for help (apparently a staff member?). Using their phone, we were able to call a hotel employee who gave us the check-in instructions. The person who answered the phone was really rude and blamed us for everything.
Breakfast was supposed to be included in the booking price, but this did not happen and there was no breakfast area in the hotel. Additionally, many features listed in the hotel’s services and additional details were not available at the property.
The cleanliness of the hotel was poor. There were stains on the floor and towels. We also found belongings from the previous guest in the room. The bathroom heater in the hotel room was not working.
There were signs in the hotel hallways informing guests about giving feedback. These stated that only positive feedback could be given through that channel.
Verified traveler
4-night trip
2/10 Poor
Sep 24, 2025
Not as advertised on hotels.com
No 24hour reception as advertised
No breakfast available as advertised
Daniel
Daniel, 3-night trip
2/10 Poor
Sep 20, 2025
ARNAQUE
Arnaque - Fenêtres / volet cassés : pas possible d’ouvrir pour voir la lumière du jour. Pas de petit déjeuné (annoncé et payé), chambre pas nettoyée tous les jours. D’ailleurs la chambre n’était pas prête à 15h et n’était pas propre.
Pas d’accueil, nous avons du contacter un numéro WhatsApp pour qu’ils daignent nous donner le code de la boîte à clés.
Pour couronner le tout HÔTEL.COM n’a aucun service client, quand vous demandez de l’aide ils prennent le parti de l’hôtel et vous laissent seul. Passez votre chemin, les bons avis sont dus à du chantage de la part de l’hôtel pour pouvoir partir un peu plus tard de la chambre contre 5 étoiles sur le site.
flora
flora, 3-night trip
8/10 Very good
Sep 18, 2025
Fint hotell dålig kommunikation
Bra och prisvärt hotell som saknar egen reception.
Stora brister i kommunikationen gjorde att vi först inte kom åt rummet.
Eric
Eric, 2-night trip
8/10 Very good
Sep 1, 2025
Apartamento nuevo y espacioso, muy cómodo.
Muy buena ubicación.
A reseñar q aunq ofrecen desayuno en la página web, el servicio de desayuno ya no existe.
Olatz
Olatz, 3-night trip
2/10 Poor
Aug 31, 2025
Jaroslaw
Jaroslaw, 5-night trip
6/10 Good
Jul 21, 2025
olga
olga, 3-night trip
6/10 Good
Jul 4, 2025
prakash
prakash, 2-night trip
6/10 Good
Jun 25, 2025
Janna
Janna, 5-night trip
6/10 Good
Feb 17, 2025
No free breakfast as I was ripped of
Paul Bernard O
Paul Bernard O, 3-night trip
10/10 Exceptional
Jan 7, 2025
Laura
Laura, 3-night trip
10/10 Exceptional
Jun 24, 2020
Verified traveler
1-night trip
10/10 Exceptional
Mar 11, 2020
Eline
Eline, 3-night trip
10/10 Exceptional
Mar 5, 2020
Would recomend this hotel was made to feel at home staff were very polite and helped with anything that I needed help with.
Ecellent rooms very clean and up to date will be staying there again...
Verified traveler
3-night trip
10/10 Exceptional
Mar 5, 2020
Ligging zeer goed,ontbijt zeer goed,ruime kamers.
Minder goed. Frigo werkte niet 100%
Verified traveler
3-night trip
10/10 Exceptional
Feb 28, 2020
Aparthotel 23
Good location, friendly staff, easy check in and out, and continental breakfast was good.
Joanne
Joanne, 3-night trip
10/10 Exceptional
Feb 26, 2020
Hotel tres bien situé, prochr du centre. Chambre très propre, très bon petit déjeuner.
Seul petit bémol, nous avions une chambre triple et le 2eme lit n etait pas du tout confortable.
Sinon nous avons passé un tres agréable séjour. Je recommande cet hôtel.