Escape to LHP Hotel Montecatini Palace & SPA, in the heart of the city. Unwind with a body wrap, facial or massage at the onsite spa and savor Mediterranean cuisine at the on-site restaurant. Connect to WiFi from your room and enjoy wedding services or tour assistance whenever needed.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Pet friendly
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Fitness center
Sauna
Steam room
Pool bar
Room service
Terrace
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Television
Garden
Terrace
Daily housekeeping
Why we love this property
Work and wellness blend
Located in the city center, this hotel offers meeting rooms and workspaces. After business hours, guests can enjoy spa services and hot springs.
Pure wellness escape
Daily spa services, couples treatments, and soothing massages await. A sauna, steam room, fitness center, and garden complete the wellness journey.
Luxurious sleep escape
Slip into soft bathrobes after indulging in minibar treats. Blackout drapes ensure perfect slumber in this luxury hotel's elegant guestrooms.
Funicolare Cablecar Railway - 13 min walk - 1.1 km
Getting around
Florence Airport, Peretola (FLR) - 39 min drive
Galileo Galilei Airport (PSA) - 52 min drive
Borgo a Buggiano Station - 6 min drive
Montecatini Centro Station - 10 min walk
Montecatini Terme Station - 19 min walk
Restaurants
Habitat - 5 min walk
Ristorante San Francisco - 8 min walk
Ristorante Gourmet - 3 min walk
Carlotta e i suoi dolci - 7 min walk
Libertine Bistrot - 6 min walk
About this property
LHP Hotel Montecatini Palace & SPA
LHP Hotel Montecatini Palace & SPA features a rooftop terrace and puts you within a 10-minute walk of Terme Excelsior and Terme di Montecatini. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the room service and overall property condition.
At a glance
DONE
Hotel size
62 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hot springs nearby
Working away
Meeting room
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1910
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Montè Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Dining
Onsite venue - This restaurant specializes in Mediterranean cuisine.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 December - 31 January, EUR 3.20 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
A tax is imposed by the city: From 1 February - 30 November, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT047011A1IA8BOACF
National rating
This property has received its official star rating from the local rating authority.
Also known as
LHP Hotel Montecatini Palace
Montecatini Palace Hotel
LHP Hotel Palace
LHP Montecatini Palace
LHP Palace
Montecatini Palace
LHP Hotel Montecatini Palace SPA
LHP Hotel Montecatini SPA
Lhp Montecatini Palace & Spa
LHP Hotel Montecatini Palace SPA
LHP Hotel Montecatini Palace & SPA Hotel
LHP Hotel Montecatini Palace & SPA Montecatini Terme
LHP Hotel Montecatini Palace & SPA Hotel Montecatini Terme
Frequently asked questions
Does LHP Hotel Montecatini Palace & SPA offer free cancellation for a full refund?
Yes, LHP Hotel Montecatini Palace & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at LHP Hotel Montecatini Palace & SPA?
Yes, there's an outdoor pool.
Are pets allowed at LHP Hotel Montecatini Palace & SPA?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at LHP Hotel Montecatini Palace & SPA?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at LHP Hotel Montecatini Palace & SPA?
No, this hotel doesn't have a casino, but Lucky Slot Village (16-min drive) is nearby.
What is there to do at LHP Hotel Montecatini Palace & SPA and nearby?
LHP Hotel Montecatini Palace & SPA has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near LHP Hotel Montecatini Palace & SPA?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
What's the area around LHP Hotel Montecatini Palace & SPA like?
LHP Hotel Montecatini Palace & SPA is in the heart of Montecatini Terme, a short 10-minute walk from Montecatini Centro Station and 6 minutes' walk from Terme Excelsior.
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Reviews
LHP Hotel Montecatini Palace & SPA Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with good service and a wide variety of options. (4 reviews)
The spa was a wonderful and nice treat. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Rooftop pool
Breakfast
Reviews
Verified
8/10 Very good
Oct 22, 2025
Wonderful hotel with excellent staff. The spa was a nice treat as well.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Excellent restaurant , good amenities and spa
irene
irene, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2024
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
ANTON I
ANTON I, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
Anne
Anne, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2024
Lovely place to stay.
Great stay, lovely service, very clean and well presented. Would definitely recommend.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Great! Staff are lovely and the hotel is nice, good effort for breakfast
Kitaj
Kitaj, 4-night trip
Verified
8/10 Very good
Oct 1, 2025
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
suzanne
suzanne, 2-night trip
Verified
4/10 Fair
Apr 6, 2025
Really disappointing experience!
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics.
The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs.
The breakfast very good. Good service in the breakfast room.
Gerdt
Gerdt, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2022
The perfect stay for discovering all the area has to offer.
Timothy Nicholas
Timothy Nicholas, 4-night trip
Verified
10/10 Exceptional
Sep 12, 2022
Very nice, classy boutique hotel in a convenient location
marina
marina, 10-night trip
Verified
10/10 Exceptional
Sep 12, 2022
Very good hotel, will recommend to friends
Aleksandr
Aleksandr, 10-night trip
Verified
8/10 Very good
May 23, 2024
Property is located near the park
PETER
PETER, 12-night trip
Verified
8/10 Very good
May 31, 2023
Wish you had more guests.
Donald
Donald, 3-night trip
Verified
4/10 Fair
Oct 10, 2023
Look at hotels nearby before booking this hotel
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant?
The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used.
In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
Vlad
Vlad, 3-night trip
Verified
6/10 Good
Dec 15, 2025
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate.
Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico.
Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento.
Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa.
In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Antonio
Antonio, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Tutto assolutamente perfetto
Francesca
Francesca, 1-night trip
Verified
4/10 Fair
Aug 16, 2025
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel.
Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist.
Essen am Frühstück war gut.
Tobias
Tobias, 5-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden.
Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Chhetri
Chhetri, 9-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Das Hotel hat uns sehr gefallen, es wahr modern eingerichtet und sauber.
Patrick
Patrick, 2-night trip
Verified
2/10 Poor
Apr 30, 2025
HORRIBLE
Que dire quand un cafard est retrouvé dans le pain à table servi au dîner , aucun commentaire sur le petit déjeuner prévu aujourd’hui car nous ne l’avons pas pris par peur d’être malade .
ERIC
ERIC, 1-night trip
Verified
8/10 Very good
Dec 28, 2024
Soggiorno relax
Soggiorno piacevole, personale disponibile. Vicino al centro e comodo per raggiungere ristoranti e locali.
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 9, 2024
Boa.
Paulo
Paulo, 3-night trip
Verified
4/10 Fair
Sep 26, 2024
Le Wifi ne fonctionnait pas dans la chambre. L'isolation est médiocre (réveillé par la chasse d'eau du voisin). Il faut enfoncer la porte de la chalbre tellement elle est dure a ouvrir. Pas d'endroit pour poser sa valise. La baignoire (pas de douche) est sous les toits donc impossible de se tenir debout pour se doucher, avec les savons accrochés au mur, il faut etre gymnaste pour se doucher.
L'air conditionné ne fonctionnait pas.
Je ne recommande pas vu le standing affiché par l'hotel et la prestation reelle que vous avez sur place.
Nicolas
Nicolas, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2024
Relax
Ottima esperienza... Tutto molto bene... Una menzione particolare al personale... La vera marcia in più della struttura...tutti ma proprio tutti i dipendenti che si ha l'occasione di incontrare sono giovani sorridenti e concentrati sui clienti.. Bravi continuate così...
maria carmela
maria carmela, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2024
Superbe
Excellent séjour, le personnel a été fantastique et au soin tout au long du séjour. Mention spécial au chef du restaurant : le repas fut fabuleux !