We checked-in late at 9pm on New Year Eve. The staff was nice and friendly, yet he can’t retrieve my room booking details which I have placed order and fully paid in mid November. He explained clearly that Hotels.com booked my room through other agencies so the data was failed to drop into the hotel system.
Lucky that we got into the last hotel room, yet nightmare came as this is the first time I met a big cockroach on the floor as I got into a hotel room. This is the most memorable hotel stay that I have in 2023.
Yat Long Rodney
1 晚行程
10/10
真实旅客
2 晚行程
8/10
位置很不錯在perth zoo 附近
住房率很高!!
洗衣烘衣也有! 服務很好
房間也很大~~
SHUYI
1 晚家庭旅行
10/10
房間非常整齊乾淨,冷氣溫度適中。大堂員工友善和極有效率。憐近地方休靜。
Sui Kwan Maggie
2 晚浪漫旅行
10/10
Man Chiu
2 晚家庭旅行
10/10
Michael
2 晚行程
10/10
Simon
4 晚行程
8/10
Selvi
2 晚行程
10/10
Tracey
1 晚家庭旅行
6/10
Noela
1 晚行程
2/10
Sorry but very disappointed
Old, rundown and not clean
Killed two cockroaches on arrive in room and saw two more
Cups and glasses dirty too
Lee
1 晚行程
10/10
Gerard
1 晚家庭旅行
10/10
Simiona
3 晚行程
10/10
It's always a very convenient and comfortable stay here though it's an old hotel in need of a lot of maintenance.
Paint chips in the bath and power points falling apart should be easily fixed.
真实旅客
2 晚行程
10/10
We loved the view of the entire city especially at night from our balcony. Soaking in
Rodney
2 晚行程
6/10
It was fine. A cheap and clean hotel. Good location.
真实旅客
1 晚结伴旅行
6/10
Average
Karen
2 晚浪漫旅行
10/10
Very convient to city brilliant staff great access parking
Bill
1 晚浪漫旅行
6/10
Old style hotel - carpet worn, old fittings but good location.
Paul
2 晚行程
6/10
The reservation I set up was a pkg with the airlines. After the reservation was set up I wanted to stay closer to friends on the north side of Perth rather than the south side (safer area according to friends) and the friends had free accommodations for me and my sister which would have saved several hundreds of dollars on our travel budget. Expedia contacted the hotel on more than one occasion approx 1 week prior to the trip but Metro Hotel would not offer any type of refund. The 1st night we checked in we did not have the 2 king beds that I had requested well in advance of the trip. The bath tub had flaking and staining around the drain. We stayed the following 6 nights in our friend’s accommodation near Hillary’s and returned to Metro hotel for 2 nights. At that point Metro hotel did allow us a room with 2 king beds although when we arrived the room smelled of sewer until the air conditioning was able to clear out the odor. If it weren’t for these reasons I would not have put a negative review because the staff was very helpful with public transportation needs. We were told the chef was fairly new to the establishment and the food was very good with fast service but they didn’t have one of my favorite breakfast items on the menu any longer although it was advertised on the web page menu. The hotel was on the public transport system which was useful to us in our rather short stay of 3 days/nights of 13 of the original reservation.
真实旅客
13 晚家庭旅行
8/10
Patricia
2 晚商务旅行
2/10
they took a $100 deposit and said it would be refunded in 72 hrs they now say 10 business days. this is so not acceptable. I will be lodging a complaint with the ombudsman
Stuart
1 晚行程
8/10
Reliable but aged. Close enough to the river and walking distance to WACA and Optus Stadiums. Staff were incredibly friendly.
Sean
3 晚商务旅行
2/10
Had to shorten my stay and was not refunded any money.