I sent message through Expedia, I was HC and needed a room were i can park at the door. I get there and the put me in the breeze way, not near parking. Then I could not get into the room, came back to office and told them, someone responded with master key, still would not work so he took me to a room on the outside where i could park by the door, how ever this room had basically old cots. Light weight collapsible frame with a thin mattress on top. The AC unit was missing from the wall leaving the wall exposed to the outside through the vents, you could see through it and insects and hot or cold air could fly right through. Then i discovered with all of that, there was no microwave or refrigerator. That was enough for me. I just left.