Does Residence Inn Dallas Lewisville offer free cancellation for a full refund?

Yes, Residence Inn Dallas Lewisville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn Dallas Lewisville?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM. The pool will be unavailable from November 6 2025 to March 1 2026 (dates subject to change).

Are pets allowed at Residence Inn Dallas Lewisville?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn Dallas Lewisville?

Yes, there's free self parking.

What are the check-in and check-out times at Residence Inn Dallas Lewisville?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Residence Inn Dallas Lewisville and nearby?

Onsite recreation at Residence Inn Dallas Lewisville includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.

Does Residence Inn Dallas Lewisville have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Residence Inn Dallas Lewisville like?

Residence Inn Dallas Lewisville is located a short 4-minute walk from The Vista.

Residence Inn Dallas Lewisville, Dallas: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 29, 2024

Perfect stay for us and two teenagers.

Tristen, 1-night trip

8/10 Very good

May 8, 2023

Very friendly staff, room exactly as described, very clean

CRISTY-ANNE, 2-night trip

10/10 Exceptional

Jan 2, 2024

Home away from home

Paige, 7-night trip

2/10 Poor

May 29, 2024

Marriott, do better. This place is gross.

The room was filthy and stinky. The breakfast was a couple of bagels, a frozen entree, apples.

Barbara, 5-night trip

6/10 Good

Oct 17, 2023

It's an ok hotel. I did see one roach in my room.

Marion, 6-night trip

2/10 Poor

Feb 19, 2024

we left

Front desk help was great, the room however, was not

1-night trip

6/10 Good

Oct 20, 2023

Pool was closed due to maintenance for the entire stay . The breakfast wasn’t good . Had to keep getting room keys adjusted .

Jr, 6-night trip

2/10 Poor

Jun 12, 2023

Canceled reservation 39 mins after check-in time

The hotel canceled my reservation 39 minutes after check in time due to a "maintenance issue with the room" even though they were aware of the issue the night before they waited until we were almost there to check in to call and let me know about the issue.

1-night trip

6/10 Good

Nov 15, 2023

Overall good value and convenient location, so ok with the minor issues. Clean room and comfortable bed. Shampoo bottle broken off the wall. Had to wait for staff to show up at front desk during checkin and checkout. Signs of some wear in room and lobby. Slow elevator. Juice machine not working. Breakfast area wasn't completely setup on time.

John, 1-night trip

4/10 Fair

Sep 13, 2022

Highly Disappointed

This hotel is worn out, dated, dirty and moldy. Residence and Marriot are good names in their business, but this place brings them down. It looks like there's been no remodeling since the 80s - walls are damaged, carpets stained and torn, fixtures broken. Our room was very dirty - carpets, walls, kitchen area. The mold was terrible - black stained walls, carpet soaking wet with drainage from the air conditioner. There was even a mushroom growing up from the soaked carpet. First night - spider in the bed; second night - roach in the bathroom; third night - bugs in the towels. We checked out early.

Dale, 5-night trip

4/10 Fair

Mar 18, 2023

Where do your pet fees go?

We travel with our two small dogs and we've always been happy with Residence Inn properties to this point for accomodations. Pet fee is steep at $150, but what are you going to do? Unfortunately our room was full of pet stains, smelled like urine, holes in the curtains from dogs biting. Outside doors were non operational to take the pups out to go potty, so we had to prop open the door to avoid having to walk all the way back to the front entrance. No poop bags... You get the picture. Would I return to this property? Absolutely not. Would I return to Residence Inn overall.... That's in question. I think it's time to start exploring other options.

Kayleen, 1-night trip

4/10 Fair

Oct 19, 2023

Disappointing Stay

We had gotten this hotel due to good recommendations and reviews on Hotels.com. But during our stay, we were very disappointed with the amenities and lack of their availability. When we 1st arrived the elevator was broken and our room was on the 3rd floor, the easiest way to the room required using an outside door in the hotel that the key card would not open... so you had to walk the whole hotel to then walk up 3 flights of stairs. We avoided the elevator the rest of the time cause it never really worked correctly. The Gym had 3 machines, all broken or needing repair, and the floor and weight were beyond dirty. The pool was also down for "maintenance" but I never saw anyone clean or addressing it. The drawers in room 300 and the shelves in the bathroom were busted and need to be fixed or simply replaced. The shower tub was slow to drain and you had to shower in standing water. Window curtains had holes in them and let light into the room. The mattress felt worn out and had huge dents on either end. Lastly, the bathroom smelled of urine and the floor probably hadn't been cleaned in a while... overall not a great stay, and don't recommend it. Even the breakfast simply ran out of napkins, plates, and food before the end time and none of the staff really cared too much to help. The only good thing I can say is the sheet seemed clean and it's cheap. Guess you get what you paid for... but hunt around there are +5 hotels within walking distance, and look for someplace else.

Fernando, 3-night trip

8/10 Very good

Jul 17, 2025

We had an extended stay here due to a move. It was comfortable and clean. The pool was closed due to renovations but I wished they told us that at the time of booking. It was in need of some repair as far as cracked tiles in the kitchen, insulation around dishwasher, etc. But it was clean and roomy. We didn’t use Housekeeping while there but staff was very accommodating when we needed, towels and what not. I liked their toiletries a lot. We had our dog with us as I know other guest did but I never heard any barking and our room was very quiet. We didn’t have the breakfast so I cannot speak to that. The channels on the TV were limited and Hulu sign-in was not an option. But that was minor. Overall a very decent place.

Tonya, 11-night trip

6/10 Good

Jul 2, 2025

Pool was closed which they should let ppl know on website had smell elevator was broke just was horrible

Marquita, 2-night trip

2/10 Poor

Jun 19, 2025

I did not like the fact that I went through several rooms.They all had bed bugs and on each floor at that. The other issue is I wa contacted stay there to let me know. The pool was closed. However, after further reading into this hotel, I had found out this whole thing tells pool has been closed for at least almost a year.

Kelly, 8-night trip

8/10 Very good

Jun 9, 2025

Staffs were friendly and accommodating. But the rooms were old and needed maintenance or renovation. Our first room, the toilet was broken and didn’t flush and smelled like cigarettes when we requested a “non-smoking” room. So we got switched to a different room. Second room didn’t smell like smoke but the A/C unit was old and loud, rattling the whole room when turned on. Therefore it kept waking us up in the middle of the night. Also the toilet seat this time was broken, but did flushed. Overall I appreciate the staffs’ services and friendly attitudes but I probably would not book this place again.

Tuyet-Vy, 1-night trip

4/10 Fair

Apr 27, 2025

Front desk customer service on arrival could improve by smiling and being more cordial but staff who were cleaning the rooms were excellent and attentive

Imad, 3-night trip

8/10 Very good

Nov 24, 2024

Great experience. Friendly and clean

Luz Marcela, 2-night trip

6/10 Good

Sep 7, 2024

We stayed for a week and everyone was super friendly. But the hotel is super outdated.

Noel, 8-night trip

4/10 Fair

Aug 5, 2024

Blackout curtains were shredded in every room. Dishwasher did not work (no on came to fix it in the week we were there).The property needs a refresh. Not what you would expect from a Marriott.

Sonja, 7-night trip

4/10 Fair

Jul 25, 2024

Unsatisfied residence inn

Hotel outside facilities was dirt with trash on the ground. Inside walkways were unclean with trash along floors, Pool was old and mold on pool lining walls. Hotel smelled muggy and room was okay but when I went to place a can in recycle bin behind closed cabinet it had moldy trash in it. Yuck

Ronnie P, 3-night trip

4/10 Fair

Jul 23, 2024

Rating does not match the quality of this hotel!

Reserved the rooms for $89 +tax per night, got there and they charged $114 + tax. Plus a $200 incedent fee. Was supposed to have wheele chair accessible since i was having surgery, even requested when reserved (4 months in advance) did not get an accessible room. Pool closed, dirty room, dirty hallway. Last night we were they woke up to someone accessible in the hallway at 4:30am... finally at 6am they called the cops to remove them!

Crystal, 6-night trip

4/10 Fair

Jul 2, 2024

Check reviews first!

Upon check-in, our room looked used and outdated, and had a moldy odor in the corner near the bed, but we were only there briefly to unload the car before meeting family. It was after 10pm when we learned the carpet outside the utility closet (housing the AC unit) was saturated. We reported to front desk, and were told there weren’t any other rooms available to switch us into, but they could move us after other guests checked out the next day. We stopped at front desk multiple times the next morning/afternoon, with Ms. Joy repeatedly telling us she would let us know which room would be ours once housekeeping notified her it was ready. We were in the room from 1pm-5:30pm, with no other contact from Ms. Joy. At 5:30, Ms. Joy was gone, Ms. Ali was at the front desk, and advised the whole hotel is booked up, except 2 rooms without AC, so once again, we are stuck in this room that’s exacerbating my allergies. We ask for a manager, and are told Tom won’t be in until Monday (it’s Fri), but here’s his email to complain/req a refund. Other issues to note: heavy dust on intake vent & all around door to utility closet, at least 2 baby roaches, unfinished ceiling repairs, dirty ADA seat in tub, breakfast a fraction of the food advertised, pool closed without notice, door key doesn’t gain entry to hotel front door after hours. Thankfully, Hotels.com refunded us in full.

Shawneen, 3-night trip

10/10 Exceptional

Jun 30, 2024

❤️

Syed, 7-night trip

2/10 Poor

Jun 30, 2024

Nothing, it was the most disgusting hotel I have ever stayed.

ANGELIEC, 6-night trip

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