I will never choose this hotel again. The bed is uncomfortable. It takes five minutes to park each time. The road is narrow and like a winding mountain road. There is no parking space until the 9th floor. The most ridiculous thing is that it is connected to the circus hotel. The price is twice as expensive as the circus.
jing
jing,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 18 日
好
WENXI
WENXI,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 2 月 26 日
qie
qie,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 30 日
Excellent in all aspects
Weichao
Weichao,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 27 日
Yongliang
Yongliang,1 晚行程
Expedia真实住客点评
6/10 好
2022 年 12 月 9 日
喜欢的是很近演唱会,不喜欢的是卫生很差
Joanna
Joanna,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 29 日
My room smelled of cigarettes. The whole hotel smells like smoke.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 29 日
Terrible
Elevators not working. Waits of 45 min or so to get to 18th Flr.
Mentioned maid service needed when booking.
Nothing, needed to call for towels daily and call for toilet paper.
laura
laura,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 29 日
They only had one elevator working in each system sometimes it would take a hour to go up or down and the stair way would get locked at night because of the homeless would come in so we couldn’t even use the stairs at all
Ismael
Ismael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 29 日
Only one elevator working for the entire casino. Wait time for elevator 15-20 min.
Andrea
Andrea,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 29 日
Everything was great, except the elevators. Spending 20+ minutes to get up and down from our room was very annoying. Besides that we loved our stay. But did waste hours over the 4 days with the elevator issue.
Jesse
Jesse,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 29 日
The air conditioner hardly worked in the room and the lack of working elevators made getting to the lobby extremely difficult. The room was very clean which was very nice.
Breanna
Breanna,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 29 日
It was a okay stay
The elevators took 20 to 5 minutes to go to my room or get down to the lobby. I couldn’t check out by television or self check out, line was long. The restaurants are high priced. Cafe wasn’t worth what you charge. The room air conditioner didn’t blow cold and it was humid in the room. Room was really clean and up to date.
Windy
Windy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Blanca
Blanca,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Our stay was good except half elevators were broken and it made it very hard . They tried saying it was due to event and if that the case don’t sell all the rooms. They must think we are stupid
Simon
Simon,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 27 日
They do not care about the customers. They used to be the only place to stay in Reno. Now all of Reno is a sh-- hole
dwight
dwight,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Disappointed
Pool was a huge disappointment, nothing like the photos in the slightest. When booking it looks like it was a rooftop pool and it’s on a weird deck off the side of the building with gross patio furniture and no way of swimming laps in a pool that small. The shower in the room still had the previous guests hair on the wall. The lines for the elevator were ridiculous and upon checkout we tried to request a luggage trolly to be delivered but no one answered our calls to the Bell Desk and we had to carry all of our bags down without a cart
Taylor
Taylor,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Check-in was easy and staff was friendly. We only stayed one night and couldn’t rate everything but I’d stay there again if I was in the area.
Edward
Edward,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
The stay was okay, we were disappointed with the restaurants that were closed because it was Monday, and if you do not gamble there isn’t much to do.
Cheryl
Cheryl,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 25 日
Silvia
Silvia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
erick
erick,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 24 日
We always stay here and have a great time. This time tho they had only one elevator working and we would wait 15 min only to find it full and have to wait for another one.