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Mercure Bordeaux Château Chartrons

4.0 star property
Hotel with restaurant, near Cité du Vin

Choose dates to view prices

Located in Chartrons, near Cité du Vin, Mercure Bordeaux Château Chartrons offers a warm welcome with its upscale charm. Unwind on the garden terrace or recharge at the gym. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY812
CNY952 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite - 1 double bed and sofa

Junior Suite - 1 double bed and sofa | Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, towels

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 1 Double Bed with Sofa bed

Standard Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Connecting Rooms

Superior Room, Connecting Rooms | Premium bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300

What's nearby

  • Bordeaux Wine and Trade Museum - 6 min walk - 0.6 km
  • Jardin Public - 14 min walk - 1.2 km
  • Cap Sciences - 17 min walk - 1.5 km
  • Place des Quinconces - 4 min drive - 1.8 km
  • Cité du Vin - 5 min drive - 2.4 km

Getting around

  • Merignac Airport (BOD) - 21 min drive
  • Cenon Station - 6 min drive
  • Bordeaux-Benauge Station - 8 min drive
  • Le Bouscat Sainte-Germaine Station - 8 min drive
  • Grand Parc Tram Station - 9 min walk
  • Emile Counord Tram Station - 9 min walk
  • Cours du Medoc Tram Station - 9 min walk

Restaurants

  • ‪Le Mirabelle - ‬8 min walk
  • ‪Morimoto Bordeaux - ‬2 min walk
  • ‪Les Tables Vatel - ‬8 min walk
  • ‪Fufu - ‬6 min walk
  • ‪pizzeria la tradizione - ‬7 min walk

About this property

Mercure Bordeaux Château Chartrons

  • Mercure Bordeaux Château Chartrons puts you just a 5-minute drive from Cité du Vin. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 19.5 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Accor Bordeaux Chartrons

Mercure Bordeaux Chartrons

Mercure Bordeaux Château Chartrons

Mercure Bordeaux Chateau Chartrons Hotel Bordeaux

Mercure Bordeaux Château Chartrons Hotel

Mercure Château Hotel Bordeaux Chartrons

Mercure Château Hotel

Mercure Château

Mercure Bordeaux Château Chartrons Hotel

Mercure Bordeaux Château Chartrons Bordeaux

Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?

Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Bordeaux Château Chartrons?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Bordeaux Château Chartrons?

Yes. Self parking costs EUR 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Mercure Bordeaux Château Chartrons?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.

What is there to do at Mercure Bordeaux Château Chartrons and nearby?

Mercure Bordeaux Château Chartrons has a fitness center and a garden.

Are there restaurants at or near Mercure Bordeaux Château Chartrons?

Yes, Chais Saint Louis offers French cuisine.

What's the area around Mercure Bordeaux Château Chartrons like?

Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 18 minutes' walk from Jardin Public.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a generous, varied, and complete buffet with many options. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Location

Reviews

Verified

10/10 Exceptional

Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Kimberly, 4-night trip
Verified

10/10 Exceptional

Helpful staff, nice big room
Rob, 1-night trip
Verified

10/10 Exceptional

We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
krista, 3-night trip
Verified

10/10 Exceptional

Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Diane, 2-night trip
Verified

8/10 Very good

Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Anthony, 1-night trip
Verified

6/10 Good

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Brian, 4-night trip
Verified

8/10 Very good

This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted.
Scott, 10-night trip
Verified

10/10 Exceptional

Lovely hotel and great location
Philip, 3-night trip
Verified

8/10 Very good

Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Brian, 1-night trip
Verified

8/10 Very good

.
Laetitia, 2-night trip
Verified

10/10 Exceptional

Good location
darrell, 3-night trip
Verified

10/10 Exceptional

Close to all
Carolyn, 4-night trip
Verified

10/10 Exceptional

The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Mark, 1-night trip
Verified

10/10 Exceptional

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Patricia, 2-night trip
Verified

6/10 Good

The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Yaron, 2-night trip
Verified

4/10 Fair

Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Thomas, 4-night trip
Verified

8/10 Very good

Hotel had a convention of "piercing and tattoos" Artist, not my style!
Yariv, 1-night trip
Verified

2/10 Poor

No service
Audrey, 2-night trip
Verified

4/10 Fair

This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified

4/10 Fair

Chaleur de folie dans la chambre Remonté à la direction qui nous a répliqué que pour le moment la clim n était pas en fonction car trop tôt dans la saison Début mai a Bordeaux il fait déjà très chaud Voisins de chambre qui ont fait du bruit presque toute la nuit à hurler et à taper Poils et cheveux dans la baignoire Bref séjour détestable
Marie laure, 1-night trip
Verified

10/10 Exceptional

L’hôtel est bien situé, dans un quartier calme mais proche du centre et des quais. Il est installé dans des anciens chais réaménagés. La chambre est grande et confortable. Des fontaines d’eau filtrée sont disponibles aux étages et au rez-de-chaussée. Au restaurant, on peut déguster une cuisine goûteuse, savoureuse et inventive. Le petit déjeuner consiste en un buffet copieux, varié et complet. Le personnel d’accueil et de restaurant sont très serviables et professionnels.
L'hôtel vu de la rue
Une chambre
Le petit-déjeuner, varié et healthy
Le petit-déjeuner buffet
Annick, 3-night trip
Verified

10/10 Exceptional

C’était super! Un hôtel propre et agréable. Proches des transports et aisément accessible.
Ciryl, 2-night trip
Verified

8/10 Very good

Chambre tres confortable Rien à dire
Vincent, 1-night trip
Verified

8/10 Very good

Tout était parfait sauf le chauffage qui était trop fort.
Marc, 1-night trip
Verified

2/10 Poor

Alors très décevant chambre vielliesante, impression d’un hôtel 2 étoiles. Une fournaise dans le couloir. Pas de machine à café, des poils dans la douche, pas de pression dans la douche, quelque joints pas très clair. Les traces d’un moustique mort sur la couette. Le lendemain nous rentrons à 16h la chambre était entrain d’être faite nous étions parti à 10h. La poubelle pas vider… une chaleur dans la chambre et une propreté qui laisse à désirer et biensur des murs en carton. La prochain fois j’irais dans un F1 dans c’est cas là!
Anne, 2-night trip