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Quality Inn Merchants Drive

Property class: 2.5
City-center Knoxville hotel with bar/lounge

Choose dates to view prices

In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY430
CNY508 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(70 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 4 min drive - 2.4 km
  • Knoxville Convention Center - 5 min drive - 8.9 km
  • University of Tennessee - 6 min drive - 9.2 km
  • Neyland Stadium - 7 min drive - 10.6 km
  • Thompson–Boling Arena - 8 min drive - 10.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Quality Inn Merchants Drive

At Quality Inn Merchants Drive, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no onsite parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Reviews

Quality Inn Merchants Drive Reviews

7.0

Good

7.0

Cleanliness

8.2

Location

8.0

Staff & service

6.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Shower
Breakfast
Location
Vat
Car
Value
Bathroom

Reviews

Verified

4/10 Fair

Photos online dressed this place up considerably. I felt like i was staying at a dirty motel 6, especially with the black mold bathroom
Aaron, 1-night trip
Verified

10/10 Exceptional

Room was clean and HVAC worked great
Jerry, 4-night trip
Verified

4/10 Fair

Staff not friendly. Rooms real small
GARY, 1-night trip
Verified

10/10 Exceptional

Clean and nice staff
Betty, 2-night trip
Verified

6/10 Good

Breakfast was lame. There were bugs in the bathroom in my room. Bedspreads looked stained and not freshly washed.
John, 2-night trip
Verified

8/10 Very good

Room was clean, staff was friendly and helpful
Amy, 2-night trip
Verified

10/10 Exceptional

This was a great location for going to the Tennessee game plus the location gave you easy access to many different restaurants to eat at
David, 2-night trip
Verified

10/10 Exceptional

The room was very Moderate had everything We needed and the lady at the front desk was Very Nice and professional.
Felicia, 1-night trip
Verified

2/10 Poor

Breakfast was only carbs, not proteins. Our initial non-smoking room reeked of smoke so we had to get a second room. Overall, the maintenance and upkeep of the place was poor. Our second room was better so we stayed because it was late but not a place I would want to use again.
tim, 1-night trip
Verified

4/10 Fair

WARNING: All appeared ok. There was no desk in the room so my stay for business was not good. The bed was not comfortable AND each day I woke with BITES ALL OVER MY FEET..............BED BUGS. I will not be staying at this hotel in the future. Its unfortunate because I travel to Knox. about every week.
Caleb, 3-night trip
Verified

10/10 Exceptional

Clean room and all the above.
Davonna, 1-night trip
Verified

8/10 Very good

Staff was friendly and very helpful when we reported a broke hair dryer. Bed was comfortable and room was clean.
Karin, 1-night trip
Verified

10/10 Exceptional

The accommodations and staff are top notch!
Robert, 2-night trip
Verified

10/10 Exceptional

Excelent location
Jennifer, 5-night trip
Verified

6/10 Good

Room is just OK Mold in the shower
Ken, 1-night trip
Verified

4/10 Fair

I will never stay there again. I would not recommend this property for any travelers.
Willie, 1-night trip
Verified

10/10 Exceptional

Really enjoyed my stay there
Harold, 2-night trip
Verified

10/10 Exceptional

Love it. Will stay again definitely
Heather, 2-night trip
Verified

10/10 Exceptional

Yes
Richard, 3-night trip
Verified

10/10 Exceptional

Check in was easy. Clerk was professional, friendly and helpful. Rooms were sufficient with all the basic amenities. Breakfast items are available, but we did try it. Overall we were happy with our stay, and will probably book here again in the future.
Anne, 1-night trip
Verified

10/10 Exceptional

Room was ready early and was allowed to check in. They were very nice.
Sandra, 1-night trip
Verified

10/10 Exceptional

Enjoyed my stay
Harold, 2-night trip
Verified

8/10 Very good

The price was great! Housekeeping did a great job. Not the best area of town.
Rhonda, 4-night trip
Verified

8/10 Very good

Convenient, close to interstate and a number of dining options.
Lawrence, 4-night trip
Verified

8/10 Very good

excellent stay
Jose, 1-night trip