Playa Suites Acapulco

Property class: 4
Beachfront hotel with spa, near Diana the Huntress

Choose dates to view prices

At Playa Suites Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Diana the Huntress. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Separate sitting area
The current price is CNY458
CNY554 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite Junior with Partial Sea View

Room

Suite Junior with Partial Sea View

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard with Street View

Room

Suite Standard with Street View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite with Sea View

Room

Suite with Sea View

  • Sea view
  • 32 sq m
  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Junior Suite

Room

Junior Suite

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bahia Suite

Room

Bahia Suite

  • Sea view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Suite

Room

Estandar Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Costera M. Aleman 123, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana Galleries Mall - 2 min walk - 0.2 km
  • Diana the Huntress - 5 min walk - 0.5 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Playa El Morro - 7 min walk - 0.6 km
  • Parque Papagayo - 14 min walk - 1.2 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Los Tarascos - ‬2 min walk
  • ‪Fisher's Acapulco - ‬4 min walk
  • ‪Micheladas De La Calle - ‬3 min walk
  • ‪Las gaviotas - ‬4 min walk
  • ‪Il Pagliacci - ‬4 min walk

About this property

Playa Suites Acapulco

  • At Playa Suites Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Diana the Huntress. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar.

All inclusive details

  • All-inclusive room rates at Playa Suites Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 488 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite valet parking (MXN 100 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Boat tours nearby
  • Ski area nearby
  • Water skiing nearby

Working away

  • Meeting rooms
  • Conference space (5264 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping (surcharge)
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 250.00 for adults and MXN 150.00 for children
  • Housekeeping is offered for an extra charge

Parking

  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Does Playa Suites Acapulco offer free cancellation for a full refund?

Yes, Playa Suites Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Suites Acapulco?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Playa Suites Acapulco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Suites Acapulco?

Yes. Valet parking costs MXN 100 per night.

What are the check-in and check-out times at Playa Suites Acapulco?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Playa Suites Acapulco and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for boat tours and water skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Playa Suites Acapulco also has 2 bars and a fitness center, as well as spa services.

Are there restaurants at or near Playa Suites Acapulco?

Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine.

Does Playa Suites Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Playa Suites Acapulco like?

Playa Suites Acapulco is a short 7-minute walk from Diana the Huntress and 8 minutes' walk from Condesa Beach.

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Reviews

Playa Suites Acapulco Reviews

6.8

Good

7.2

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities

Popular mentions

Room
Food
Furniture
Service staff
Location

Reviews

Verified review

6/10 Good

It is a good location for this hotel, very convenient.
Verified review

4/10 Fair

The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Verified review

2/10 Poor

Room bad condition can’t working good nasty room old and dirty
Verified review

6/10 Good

Desk Staff really good, I had issues trying to buy something, normally hotels have a restaurant, that people can dine in this one was only for the all inclusive, i cudnt even buy a drink there was no service at all and everyone looked confused if i was trying to buy a drink or a burger for my kids i had to get changed get out of the hotel and find something else on the strip. Kinda annoying.
Verified review

6/10 Good

Did not meet expectations
Verified review

2/10 Poor

Room was very unclean and but wait the shower was terrible I don’t know what kind of guest are having is this time but I don’t think I properly to have rooms like that ! I went to the from desk to request for a better room and one of the young lady staff was NOT efficient telling me They will sent maintenance to check the whole room to see if they have any issues and then they will assing me a better one. It took almost 24 hrs to answer my request!
Verified review

10/10 Exceptional

😍
Verified review

6/10 Good

The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Verified review

10/10 Exceptional

.
Verified review

8/10 Very good

I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Verified review

6/10 Good

Ok
Verified review

4/10 Fair

Regular
Verified review

10/10 Exceptional

Ok
Verified review

2/10 Poor

A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
Verified review

2/10 Poor

This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
Verified review

2/10 Poor

The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Verified review

2/10 Poor

Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!
Verified review

2/10 Poor

Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Verified review

10/10 Exceptional

Todo bien, solo inviértanle un poco más en el gimnasio
Verified review

10/10 Exceptional

Súper atención y los precios son muy accesibles tiene muy buena ubicación y es riquísima la comida
Verified review

6/10 Good

Sabemos que son hoteles de tiempo, pero deberían renovar inmobiliario y manter el agua de alberca más limpia
Verified review

6/10 Good

En general bien pero ya ha caído mucho por falta de mantenimiento Y ahorita tengo un problema con mi camioneta La dejaron en el sol con caca de pájaro y la pintura se dañó , la revisé hasta que se lavó en CDMX
Verified review

10/10 Exceptional

Todo súper bien, llegamos a las 9 y nuestra reservación era a las 3 aún así nos dieron acceso, el personal muy amable
Verified review

8/10 Very good

El personal super amable, la comida bien y suficiente, los chicos de restaurante y cocina super lindos, pero la propiedad tiene muchas deficiencias en cuanto a mantenimiento, de hecho las dos noches nos despertaron los martillazos que estaban arreglando la habitacion de al lado, los camastros y toallas requieren un cambio, el telefono no servía, si atendieron mi queja, en general nos fue bien, si lo recomiendo, pero considero honesto señalar las deficiencias esperando que mejoren. Gracias
Verified review

4/10 Fair

El trato del personal es lo mejor del hotel: amables, atentos y siempre dispuestos a ayudar. Sin embargo, durante los últimos dos días de mi estancia el hotel tuvo problemas eléctricos que dejaron las habitaciones sin aire acondicionado, televisión, ni internet/Wi-Fi. Con el calor de la zona, las noches fueron prácticamente imposibles para dormir. Al hacer el check-out el problema seguía sin resolverse y no se ofreció ninguna compensación. Otro punto a considerar: al entregar la habitación no permiten usar las instalaciones del hotel mientras esperas tu vuelo o autobus, solo el lobby. En otros hoteles todo incluido es estándar dejar acceso a alberca y amenidades hasta la salida. Aquí no. El personal vale mucho, pero asegúrense de que los servicios estén funcionando antes de confirmar su reserva.