The hotel does not provide complementary coffee in lobby area.
Xiao
Xiao,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 31 日
The environment is very good
celeste
celeste,2 晚行程
Expedia真实住客点评
10/10 绝佳
2021 年 1 月 19 日
我很喜欢服务态度很好
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 20 日
My stay was so comfortable and peaceful. And the food I ordered was fantastic (steak frites)
Byron
Byron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 30 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
Staff was courteous..No coffee offered to guests, which is tacky and tasteless, you want to be a premier hotel ..act like it. Everything was clean but the coffee not being offered at the couches to sit and relax near tree took your score down. Grow up if you want to be a big boy hotel.
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 20 日
Cuarto lleno de ladybugs (10) aire acondicionado caliente no enfriaba
Victor
Victor,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Araz
Araz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Great all went well
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Lavada
Lavada,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 29 日
Clean room and very nice help at front desk today at checkout.
Marcy
Marcy,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Spotlessly clean room and new everything in the room! Well working bath and shower. Super friendly staff :) :)
Ultra comfortable lounge for my family to meet in.
Karen Elizabeth
Karen Elizabeth,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 26 日
We ended up leaving and not staying the night. We were told they didn’t have any rooms without doors that connected to another room. My elderly mom did not feel safe and they were not able to accommodate us with a room that did not have an adjoining door.
Maria
Maria,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Lavada
Lavada,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Excellent
Tin
Tin,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Tara
Tara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
The facility was very nice and exceptionally clean.
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Harold
Harold,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 8 日
Clean room, comfortable, helpful staff, good service at restaurant.
Mary
Mary,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 11 月 7 日
The water was turned off between 1030 and 5 AM and had to leave for my for my flight at 4:30 I had called earlier in the day to confirm my reservation and I was not told this not happy
Donna
Donna,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Everything was spotless and quiet!
Andrea
Andrea,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 2 日
The sockets on the lamps didn’t work
Danyelle
Danyelle,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 10 月 28 日
“Not all that glitters is gold”. The lobby area and ballroom give the impression of a 4 star hotel. In fact the hotel is shabby and way overdue for renovations.
Room: Utterly basic. The bed was ridiculous. It was so uncomfortable. They advertise free internet but then tell you you have to be a Bonvoy member. We got a note under the door explaining they were having a plumbing issue and would be shutting off the water from 11pm until the next morning? No comp was offered. The room telephones are antiques and they didn’t work reliably. I asked for a wake up call and did not get it. They advertise “Smart” tv but the only thing it offers is netflix and there is no mirroring screen capability.
The night I stayed there was a big wedding and kids were blocking the halllways playind soccer with shoes littering the hallway making it difficult to get past them. A hotel employee was talking to them and did not ask them to go play somewhere with less traffic. Lines are long at the front desk and the restaurant is barely mediocre. There are no bellhops or people outside to assist you.
thing.
The good news was that once you could get them customer service folks were professional, courteous and helpful. The hotel itself is just a dump.
Overall a hugely disappointing experience for a hotel that charges over 200 bucks per night.