Located in the heart of Zürich, Crowne Plaza Zürich, an IHG Hotel offers a tranquil escape with its spa and garden. Relax at the sauna or unwind with Pilates classes at the health club. Previous guests have praised the helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet friendly
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Health club
Sauna
Steam room
Self parking
24-hour room service
24-hour business center
Business center
Meeting rooms
Terrace
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is CNY1,309
CNY1,309
CNY1,420 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work meets relaxation
Located in a business district, this hotel offers meeting rooms and a 24-hour business center. After work, guests can unwind at the full-service spa.
Culinary crossroads
Latin American and Modern European cuisines await at 2 restaurants. The bar adds extra flair, plus organic and locally-sourced buffet breakfast options.
Spa serenity
A full-service spa opens daily for pampering sessions at this hotel. Visitors can rejuvenate in the sauna, practice yoga, or explore the garden.
When you stay at Crowne Plaza Zürich by IHG, you'll be just a 5-minute drive from Letzigrund Stadium and Bahnhofstrasse. The restaurant is the perfect spot for a bite to eat, and after visiting the health club for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Letzigrund Tram Stop is 3 minutes and Albisriederplatz Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
365 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (CHF 35 per night)
Onsite venue - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Onsite venue #2 - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - Onsite buffet restaurant. Open daily.
Fees & policies
Refundable deposits
Deposit: CHF 50 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CHF 60 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self parking costs CHF 35 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza
Frequently asked questions
Does Crowne Plaza Zürich by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Zürich by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Zürich by IHG?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Zürich by IHG?
Yes. Self parking costs CHF 35 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Zürich by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Zürich by IHG?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (5-min drive) and Grand Casino Baden (18-min drive) are both nearby.
What is there to do at Crowne Plaza Zürich by IHG and nearby?
Onsite recreation at Crowne Plaza Zürich by IHG includes fitness classes, Pilates, and yoga. Enjoy amenities like a sauna, a steam room, and a garden. Crowne Plaza Zürich by IHG also has access to a nearby indoor pool.
Are there restaurants at or near Crowne Plaza Zürich by IHG?
Yes, there's an onsite restaurant that offers Latin American cuisine.
What's the area around Crowne Plaza Zürich by IHG like?
Crowne Plaza Zürich by IHG is a short 3-minute walk from Letzigrund Tram Stop and 4 minutes' walk from Letzigrund Stadium.
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Reviews
Crowne Plaza Zürich by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent with a good variety of options, including hot and cold choices. (37 reviews)
The property's gym facilities were excellent, with many guests praising their quality and variety. (18 reviews)
The spa facilities, including sauna, hot tub, and gym, were fantastic and a standout perk. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Amenities
Gyms (public)
Food
Shower
Restaurant
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Hotel was in a good location and many supermarkets close by.Easy to get into the city with public transport.Will come back again.
Nello
Nello, 5-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Breakfast is excellent with many varieties of cut cut and hot foods. Hotel guest can use the facilities of the gym with swimming pool, sauna, steam room and more.
KA CHEE
KA CHEE, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Clean room and friendly staff
Ronald
Ronald, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Great experience, staff are very efficient and helpful.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
The room was clean, the staff were welcoming and helpful, and it was located very close to the tram.
Jamie
Jamie, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Clean room, great breakfast, staff was very friendly and helpful
Kiddy
Kiddy, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Clean hotel great location easy to get around.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Staff where great and approachable when had issue they where quick to sort. Breakfast was very good and variety was excellent
Louise
Louise, 5-night trip
Verified
8/10 Very good
Dec 9, 2025
Staff were helpful and knowledgeable.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Excellent hotel. Good for families.
CHEE WAI
CHEE WAI, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Excellent service
Angela
Angela, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Good value for money and close to Tram. Very good breakfast buffet
Nazeeha
Nazeeha, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Clean hotel with good hot breakfast buffet and within walking distance of transportation
Klaus
Klaus, 4-night trip
Verified
6/10 Good
Dec 20, 2025
Clean and nice but the pillows were really uncomfortable.
Abdulaziz
Abdulaziz, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Very good location.
raj
raj, 4-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Excellent desk staff.
We only had breakfast from the restaurant - very good spread and quality.
Easily accessible to Zurich city centre on Tram 3.
Spacious room, comfortable room .
Jessel Plavelil
Jessel Plavelil, 3-night trip
Verified
8/10 Very good
Dec 9, 2025
Room was clean. Staff were helpful
Daniel Peter
Daniel Peter, 6-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Excellent property, good customer service, premium BF and comfortable rooms. Accessible to all places via trams and taxis.
Saeed
Saeed, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
nice hotel, close to the airport
good rooms and plenty of parking
little disappointed in breakfast
Dieter
Dieter, 7-night trip
Verified
8/10 Very good
Dec 6, 2025
Friendly staff. Location was good. Only a 20 minute walk into Zurich Centre. There was also 2 tram stops nearby. The room had everything we needed. The shower was a bit rubbish and flooded easily.
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Beautiful hotel! Loved the comfortable beds/pillows and the air conditioning! The staff were very professional and helpful!
Gina
Gina, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
The Hotel was nice , location was nice
Staff is Very helpful and knowledgeable
Clean and nice
Breakfast is Excellent. The breakfast hostess lady is exceptional and very hospitable, she made us feel very welcome
Jerry
Jerry, 5-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Great location, clean, comfortable, and the staff was very helpful
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Nice room. Friendly staff.
Steve
Steve, 1-night trip
Verified
8/10 Very good
Nov 8, 2025
Staff were very courteous and informative. Room was compact, check out time was good. Room was not as suggested in photos on website.