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Mercure Hotel Raphael Wien

4.0 star property
Hotel with 24-hour fitness, near Schönbrunn Palace

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Photo gallery for Mercure Hotel Raphael Wien

Exterior
Bar (on property)
1 bedroom, down comforters, pillowtop beds, in-room safe
Lobby lounge
1 bedroom, down comforters, pillowtop beds, in-room safe
Mercure Hotel Raphael Wien offers an upscale retreat near Schönbrunn Palace. With a library, sauna, and 24-hour gym, you can unwind in style. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, car rentals on site, business center amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Gym
  • Air conditioning
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Library
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY597
CNY674 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Double Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Studio, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Double Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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8.0 out of 10, Very Good, 1,001 reviews
The price is CNY524
CNY591 total
includes taxes & fees
Aug 17 - Aug 18
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About the neighborhood

Map
Wallgasse 23, Vienna, Vienna, 1060

What's nearby

  • Mariahilfer Street - 5 min walk - 0.4 km
  • Wiener Stadthalle - 14 min walk - 1.2 km
  • Schönbrunn Palace - 3 min drive - 2.2 km
  • Vienna State Opera - 5 min drive - 2.9 km
  • Vienna Christmas Market - 5 min drive - 3.5 km

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna West Station - 8 min walk
  • Vienna (XWW-Vienna West Train Station) - 8 min walk
  • Vienna Meidling Station - 26 min walk
  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Gumpendorfer Straße Tram Stop - 3 min walk
  • Gumpendorfer Street U-Bahn - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Travel Shack Vienna - ‬3 min walk
  • ‪L'idea al Teatro - ‬1 min walk
  • ‪Duru Kebap 2 - ‬3 min walk
  • ‪Dingelstedt 3 - ‬5 min walk
  • ‪Zum Hagenthaler - ‬4 min walk

About this property

Mercure Hotel Raphael Wien

When you stay at Mercure Hotel Raphael Wien, you'll be just a 5-minute drive from Mariahilfer Street and Wiener Stadthalle. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Also, Schönbrunn Palace and Vienna Christmas Market are within a short drive. The property is just a short walk to public transportation: Mariahilfer Gürtel Tram Stop is 3 minutes and Gumpendorfer Straße Tram Stop is 3 minutes.

Languages

Bulgarian, English, French, German, Hungarian, Polish, Romanian, Russian, Serbian, Slovenian, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 78 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 16 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per stay

Parking

  • Covered self parking costs EUR 16 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna
HELP_OUTLINE

Frequently asked questions

Does Mercure Hotel Raphael Wien offer free cancellation for a full refund?

Yes, Mercure Hotel Raphael Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Raphael Wien?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Raphael Wien?

Yes. Self parking costs EUR 16 per day. Parking spots may be limited.

Is airport shuttle service offered by Mercure Hotel Raphael Wien?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.

What are the check-in and check-out times at Mercure Hotel Raphael Wien?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Hotel Raphael Wien?

No, this hotel doesn't have a casino, but Casino Wien (8-min drive) is nearby.

What is there to do at Mercure Hotel Raphael Wien and nearby?

Mercure Hotel Raphael Wien has a 24-hour fitness center and a sauna.

What's the area around Mercure Hotel Raphael Wien like?

Mercure Hotel Raphael Wien is in Mariahilf, a short 3-minute walk from Mariahilfer Gürtel Tram Stop and 6 minutes' walk from Mariahilfer Street.

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Mercure Hotel Raphael Wien Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent hotel

Excellent hotel. Good location and very nice staff.
Tsz Yuk, 4-night trip

6/10 Okay

Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Joshua, 3-night trip

8/10 Good

Convenience Location
Margarete, 7-night trip

8/10 Good

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Jacek, 2-night trip

10/10 Excellent

The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Ekaterini, 2-night trip

8/10 Good

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Tamas, 1-night trip

8/10 Good

Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
2-night trip

4/10 Poor

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.

8/10 Good

Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
Thomas, 1-night trip

6/10 Okay

Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Michael, 4-night trip

2/10 Terrible

Easa, 1-night trip

10/10 Excellent

Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Thomas, 4-night trip

10/10 Excellent

Top Preis Leistung, Frühstück super, gerne wieder
Martin, 1-night trip

10/10 Excellent

Zentral gelegenes Hotel ideal für Kurzaufenthalte

Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Gilles, 1-night trip

8/10 Good

Peter, 4-night trip

10/10 Excellent

Nice small hotel in a very good and quiet central location.
Andreas, 1-night trip

6/10 Okay

Lucas, 3-night trip

6/10 Okay

Molly, 1-night trip

8/10 Good

Alles wunderbar nur das Doppelbett war nicht angenehm mit zwei Matratzen wenn man zu zweit ist.
Adem, 2-night trip

6/10 Okay

I bund og grund et billigt og godt ophold. Et råt kvarter trækker ned
Thomas Steen, 4-night trip

8/10 Good

ÓSCAR LÓPEZ, 4-night trip

2/10 Terrible

Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
Constantinos, 3-night trip

8/10 Good

Good location terrible breakfast small elevators no restaurant or bar
Maureen, 2-night trip

8/10 Good

Trygve, 3-night trip

10/10 Excellent

Top
Moritz, 2-night trip