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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel in Roanoke with indoor pool and restaurant

Choose dates to view prices

Near the airport, Hyatt Place Roanoke Airport/Valley View Mall offers a warm welcome with a free breakfast buffet and in-room WiFi. Dip into the indoor pool or grab a coffee at the coffee shop before heading out; helpful staff have impressed previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is CNY684
CNY775 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(68 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(51 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(18 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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8.8 out of 10, Excellent, 390 reviews
The price is CNY439
CNY497 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
5040 Valley View Blvd North, Roanoke, VA, 24012

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Regal Valley View Grande - 3 min drive - 2.8 km
  • Berglund Center - 6 min drive - 6.2 km
  • Center in the Square - 7 min drive - 6.8 km
  • Tanglewood Mall - 14 min drive - 13.9 km

Getting around

  • Roanoke Regional Airport (ROA) - 8 min drive
  • Roanoke Station - 7 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

  • Hyatt Place Roanoke Airport/Valley View Mall is just 2.5 mi (4.1 km) from the airport and offers a free shuttle (available on request). After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a fitness center and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Free airport shuttle from 5 AM to midnight*
DONE

Offsite

    • Free area shuttle within 2 miles
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe (laptop compatible)

Special features

Dining

Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to May 10 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Airport/Valley

Hyatt Place Airport/Valley Hotel

Hyatt Place Airport/Valley Hotel Roanoke View Mall

Hyatt Place Roanoke Airport/Valley View Mall

Hyatt Place Roanoke Airport/Valley View Mall Hotel

Hyatt Place Airport/Valley View Mall Hotel

Hyatt Place Airport/Valley View Mall

Hyatt Roanoke Valley Mall

Hyatt Place Roanoke Airport/Valley View Mall Hotel

Hyatt Place Roanoke Airport/Valley View Mall Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Does Hyatt Place Roanoke Airport/Valley View Mall offer free cancellation for a full refund?

Yes, Hyatt Place Roanoke Airport/Valley View Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, there's an indoor pool. The pool will be unavailable from October 20 2025 to May 10 2026 (dates subject to change).

Are pets allowed at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Hyatt Place Roanoke Airport/Valley View Mall?

Yes, a free airport shuttle is available from 5 AM to midnight on request.

What are the check-in and check-out times at Hyatt Place Roanoke Airport/Valley View Mall?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hyatt Place Roanoke Airport/Valley View Mall and nearby?

Hyatt Place Roanoke Airport/Valley View Mall has an indoor pool and a fitness center.

Are there restaurants at or near Hyatt Place Roanoke Airport/Valley View Mall?

Yes, there's an onsite restaurant, Gallery Kitchen.

What's the area around Hyatt Place Roanoke Airport/Valley View Mall like?

Hyatt Place Roanoke Airport/Valley View Mall is in Roundhill, a short 8-minute drive from Roanoke Regional Airport (ROA) and 8 minutes' walk from Valley View Mall.

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Reviews

Hyatt Place Roanoke Airport/Valley View Mall Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, hot, and with a wide variety of options. (41 reviews)
  • The airport shuttle service was fast, convenient, and a wonderful surprise for guests. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Airport
Bathroom
Restaurant
Microwave
Shower

Reviews

Verified

10/10 Exceptional

We stayed over night and this place was perfect for my family and I. The room was spacious enough for the 6 of us. The breakfast was fresh and had a good selection of items. The staff was super kind, respectful, and accommodating. If we're ever in the area again, we'd definitely stay here again.
Sherlin, 1-night trip
Verified

10/10 Exceptional

Staff is great, the room was really clean .
Nestor, 1-night trip
Verified

10/10 Exceptional

A perfect stop for our road trip! The hotel was clean, spacious, and ideal for a family of five needing a comfortable place to rest for the night. The location was excellent—conveniently close to stores, gas stations, and a variety of restaurants. It made for an easy and enjoyable evening stop, giving us time to relax and enjoy some family time before getting back on the road the next morning.
Katie, 1-night trip
Verified

6/10 Good

I chose to stay at this hotel becuase it was supposed to have a restaurant and bar on site, but the hotel is having major renovations so that wasn't an option. The staff was fine, and the room was nice. My second night I smelled cigarette smoke for part of the evening, which I hated. I didn't cause any issues, so I just dealt with it. I was very disappointed they didn't have a bar because that was why I chose to stay here in the first place. I could have saved some money staying elsewhere, and next time that is what I will do.
Mark, 2-night trip
Verified

8/10 Very good

Friendly staff, clean hotel, easy parking, good breakfast
Darrel, 5-night trip
Verified

10/10 Exceptional

Room was spotless. The vibe was great.
Michael, 1-night trip
Verified

10/10 Exceptional

Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Brittany, 1-night trip
Verified

10/10 Exceptional

The part that stood out the best was the friendly staff. Check-in was quick and easy and our room was very clean and in good shape. Would definitely recommend.
John, 1-night trip
Verified

10/10 Exceptional

Absolutely very neat and very comfortable to stay overnight! Enjoyed to go shopping near our hotel! Also restaurant!
Wayne, 1-night trip
Verified

10/10 Exceptional

Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Maxine, 1-night trip
Verified

10/10 Exceptional

Good facilities, good location
William, 1-night trip
Verified

10/10 Exceptional

Beds are great, breakfast was lovely with lots of options.
lynn, 1-night trip
Verified

10/10 Exceptional

Great property and staff!
Sabrina, 1-night trip
Verified

10/10 Exceptional

Great service, clean rooms and the entire living area is great, nice breakfast
Inbal, 4-night trip
Verified

10/10 Exceptional

Very clean, convenienty located hotel. Great breakfast. Rooms were very large with sofa, microwave, and mini fridge. Would stay here again.
Megan, 1-night trip
Verified

10/10 Exceptional

A great find!

The hotel was super convenient and quiet. Excellent condition room and lobby. A great place to stay in Roanoke. Terrific breakfast too!
Robert, 2-night trip
Verified

6/10 Good

Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Jordan, 3-night trip
Verified

10/10 Exceptional

Very clean, great breakfast options, very friendly staff.
Brian, 1-night trip
Verified

6/10 Good

Bathroom tub dripped all night. In the morning the hallway smelled like someone was lighting up a joint. Unfortunately the pool was closed, not the hotels fault as it was posted on the Hyatt website, but on the hotels.com listing it was at the bottom and hidden. Got the room specially for pool and breakfast to keep kids entertained while visiting family. Hotels.com was 0 help when attempting to move the reservation.
Timothy, 1-night trip
Verified

10/10 Exceptional

Lots of shopping at mall close to hotel. Many restaurants also
Larry, 2-night trip
Verified

10/10 Exceptional

Always a great stay

Nice, quiet, clean and great location.
1-night trip
Verified

6/10 Good

Check in was good, front desk lady was great! Room ehhh it was ok it looks like it’s been remodeled well you can tell it has been the bathroom light is dim, door is super close to shower and toilet (King room) the blinds didn’t work correctly. It wasn’t bad but it wasn’t great
Tamika, 1-night trip
Verified

10/10 Exceptional

Check in was fast and easy and the room was very clean
robert, 1-night trip
Verified

10/10 Exceptional

Very friendly and great location!
Jennifer, 1-night trip
Verified

6/10 Good

The hotel was very clean, the bathrooms are super small pretty much like a closet, needs more lights. Theu were in the process of remodeling so hopefully that helps. The staff wa super friendly and helpful we moved 3 differnt rooms firstly bc no lights in the bathroom, and secondly because of the toilet being clogged when we got there. Bit i would stay here again of i had to
Allison, 1-night trip