Hotel Playa Azul

Property class: 2
Bayfront hotel with spa, near Los Tuxtlas Biosphere Reserve

Choose dates to view prices

When you stay at Hotel Playa Azul, you'll be in a fantastic location, just a 5-minute walk from Los Tuxtlas Biosphere Reserve and Laguna Catemaco. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a hot tub are other highlights.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Children's pool
  • Hot tub
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Playground on site
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Room

Basic Room, 2 Double Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Garden View

Room

Premium Room, 2 Queen Beds, Garden View

  • Garden view
  • 10 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870

What's nearby

  • Laguna Catemaco - 1 min walk - 0.1 km
  • Los Tuxtlas Biosphere Reserve - 1 min walk - 0.1 km
  • Carmen Basilica - 6 min drive - 2.6 km
  • Nanciyaga Ecological Reserve - 10 min drive - 5.6 km
  • Sontecomapan Lagoon - 41 min drive - 20.6 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 40.6 miles/65.3 km

Restaurants

  • ‪Restaurante Y Bar La Moyotera - ‬3 min drive
  • ‪Restaurant La Casona - ‬3 min drive
  • ‪Taqueria Beto's - ‬3 min drive
  • ‪Café Oro De Los Tuxtlas - ‬4 min drive
  • ‪La Ola - ‬3 min drive

About this property

Hotel Playa Azul

  • When you stay at Hotel Playa Azul, you'll be in a fantastic location, just a 5-minute walk from Los Tuxtlas Biosphere Reserve and Laguna Catemaco. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a hot tub are other highlights.

At a glance

Hotel size

    • 80 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free
    • Service animals welcome

Parking

    • Free onsite self parking
    • Free onsite extended parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision.

Dining

Tonalitzin - Onsite restaurant. Open select days.

Fees & policies

Optional extras

  • Spa access is available for an extra charge of MXN 346 per day
  • Laundry facilities are available for an extra charge of MXN 30 per day

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 9 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property only accepts cash.

Also known as

Courtney Hotel Playa Azul
Hotel Playa Azul Hotel
Hotel Playa Azul Catemaco
Hotel Playa Azul Hotel Catemaco

Frequently asked questions

Does Hotel Playa Azul offer free cancellation for a full refund?

Yes, Hotel Playa Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Playa Azul?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Playa Azul?

Yes, pets stay free.

Is parking offered on site at Hotel Playa Azul?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Playa Azul?

Check-in start time: 3 PM; Check-in end time: 4:00 PM. Check-out time is 12:30 PM.

What is there to do at Hotel Playa Azul and nearby?

Hotel Playa Azul has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Playa Azul?

Yes, there's an onsite restaurant, Tonalitzin.

Does Hotel Playa Azul have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Hotel Playa Azul like?

Hotel Playa Azul is in the heart of Catemaco, a short 1-minute walk from Los Tuxtlas Biosphere Reserve.

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Reviews

Hotel Playa Azul Reviews

7.0

Good

7.0

Cleanliness

8.0

Location

6.8

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.
Verified review

4/10 Fair

Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
Verified review

8/10 Very good

Hotel de los 90's

En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable
Verified review

8/10 Very good

el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado
Verified review

6/10 Good

Desayuno incluido

No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel
Verified review

8/10 Very good

Muy bonito su alberca está increíble
Verified review

8/10 Very good

Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos
Verified review

6/10 Good

Sin internet mala señal de tv
Verified review

2/10 Poor

El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.
Verified review

6/10 Good

Buenas vistas y paisajes.
Verified review

2/10 Poor

No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado
Verified review

10/10 Exceptional

Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta
Verified review

8/10 Very good

Le falta mantenimiento a la propiedad de pintura y algunas áreas
Verified review

8/10 Very good

Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso
Verified review

10/10 Exceptional

Nos fue muy bien, un hotel amplio y confortable
Verified review

6/10 Good

Catemaco es increible

Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.
Verified review

6/10 Good

En genera regular

El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.
Verified review

6/10 Good

No lo pude usar porque porque no aceptan tarjetas y para mi es indispensable pagar con tarjeta para poder hacer deducible el gasto en mi empresa, gracias.
Verified review

8/10 Very good

Estacionamiento, limpieza todo bien

Mi unica petición fue facilidades acceso handicap en silla de ruedas, ayudaria que el baño las tuviera, ya que es muy angosto y no cabe una silla de ruedas y en el caso de handicaps el area de regadera favor de manejarla unicamente con cortina.
Verified review

6/10 Good

REGULAR

El hotel limpio aunque no muy cómodo, es ruidoso, hay un solo contacto en el baño y no había servicio en las habitaciones por que tuvieron evento.
Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

2/10 Poor

Verified review

10/10 Exceptional