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Mercure Salzburg City

4.0 star property
Hotel with restaurant, near Mirabell Palace

Choose dates to view prices

Photo gallery for Mercure Salzburg City

Lobby sitting area
Bar (on property)
Exterior
Exterior
Exterior
In the heart of Schallmoos, Mercure Salzburg City offers a tranquil retreat. Relax in the garden or unwind with coffee in the lobby, and take advantage of convenient amenities like dry cleaning/laundry services and luggage storage. Previous guests have praised this hotel's helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY725
CNY856 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

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Dorint City-Hotel Salzburg
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,001 reviews
The price is CNY702
CNY831 total
includes taxes & fees
Nov 24 - Nov 25
Dorint City-Hotel Salzburg
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About the neighborhood

Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 10 min walk - 0.8 km
  • Mirabell Palace - 11 min walk - 1.0 km
  • Mozart's Birthplace - 16 min walk - 1.4 km
  • Getreidegasse - 16 min walk - 1.4 km
  • Salzburg Christmas Market - 17 min walk - 1.5 km

Getting around

  • W.A. Mozart Airport (SZG) - 21 min drive
  • Salzburg Central Station - 10 min walk
  • Salzburg Central Station - 10 min walk
  • Salzburg (ZSB-Salzburg Central Train Station) - 12 min walk

Restaurants

  • ‪Taj Mahal - ‬2 min walk
  • ‪Die Weisse - ‬3 min walk
  • ‪Hotel & Villa Auersperg Salzburg - ‬4 min walk
  • ‪Fuxn - ‬6 min walk
  • ‪China Restaurant Lili - ‬7 min walk

About this property

Mercure Salzburg City

When you stay at Mercure Salzburg City, you'll be just a 5-minute drive from Mirabell Palace and Salzburg Christmas Market. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 20 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (2842 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Late check-out can be arranged for an extra charge of EUR 39

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Uncovered self parking costs EUR 20 per night with in/out privileges
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Does Mercure Salzburg City offer free cancellation for a full refund?

Yes, Mercure Salzburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Salzburg City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Salzburg City?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

What are the check-in and check-out times at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 39.

Is there an onsite casino at Mercure Salzburg City?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What is there to do at Mercure Salzburg City and nearby?

Have fun with nearby activities like cycling, hiking, and rock climbing. Additional recreation nearby includes casino gaming. Mercure Salzburg City also has a garden.

Are there restaurants at or near Mercure Salzburg City?

Yes, there's an onsite restaurant.

What's the area around Mercure Salzburg City like?

Mercure Salzburg City is a short 10-minute walk from Salzburg Central Station and 11 minutes' walk from Mirabell Palace.

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Reviews

Mercure Salzburg City Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was good and even included lactose-free milk, with some guests finding it especially good. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Walking
Old town
Bathroom
Restaurant
Shower
Towns

Reviews

6/10 Good

Great location and nice staff but the hotel could use a refresh.
Stacey, 2-night trip

10/10 Exceptional

The location of the property is excellent and the breakfasts are especially good.
Rick, 2-night trip

8/10 Very good

Good place. Staff was meh.
Gerardo, 1-night trip

10/10 Exceptional

Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Ronald, 1-night trip

10/10 Exceptional

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Brian, 1-night trip

8/10 Very good

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Kha, 2-night trip

10/10 Exceptional

Hotel espetacular
Juliana, 1-night trip

8/10 Very good

Cafe da manhã ótimo, funcionarios atenciosos e prestativos, entretanto, o carpets do quarto era empoeirado. O carepete deveria ser removido e trocado por piso de madeira. O isolamento acustico do quarto era pessimo, dava p ouvir as conversas do lado de fora do quarto, e batidas de portas o tempo todo.
Adriana, 3-night trip

10/10 Exceptional

Hotel expecional, localizado incrível
Juliana, 1-night trip

6/10 Good

평범한 호텔

평범한 호텔입니다. 유럽 호텔이 거의 다 그렇지만, 좀 좁고요...전체적으로 분위기가 좀 우중충합니다. 조식은 그런대로 평균 정도. 역에서 가까운 듯하지만,걸어가기엔 멀고요, 일방 통행도로 많아서 택시도 돌아돌아 가요.
KYUNGAE, 1-night trip

10/10 Exceptional

Belle chambre confortable. Je recommande tout à fait!
Marie-Ève, 2-night trip

8/10 Very good

Godt hotel, centralt placeret

Fint og godt hotel, tæt på Salzburg by midte og floden.
Lars Skibild, 1-night trip

10/10 Exceptional

Sehr aufmerksames Personal im Restaurant. Ruhige Lage. Sehr angenehme Atmosphäre im ganzen Haus. Ich habe mich dort sehr wohl gefühlt. Dieses Hotel kann ich nur bestens weiterempfehlen.
Emma, 4-night trip

10/10 Exceptional

잘츠부르크 시가지까지 매우가까워서 따로 버스를 타지 않아도 쉽게 이동가능
Soomin, 2-night trip

8/10 Very good

confortable

El hotel muy agusto retirado de los puntos de interes caminado a 25 minutos llegas
GONZALO, 1-night trip

10/10 Exceptional

The staff were very helpful
Yasmin, 1-night trip

8/10 Very good

Helpful & friendly staff
Christian, 3-night trip

8/10 Very good

Angenehmer Aufenthalt

Personal sehr freundlich, Lage gut, nichts zu bemängeln.
Lazar, 1-night trip

8/10 Very good

O quarto não estava aquecido suficiente. O box do banheiro não tem suporte para segurar e é escorregadio. Pouco luz no banheiro. O pessoal da recepção muito simpático. Cafe bom. Foi bom estar hospedado no hotel.
Luciana Aparecida dos, 2-night trip

10/10 Exceptional

Helpful staff
Patricia, 3-night trip

10/10 Exceptional

Toller 3-Tages-Aufenthalt im Mercure Salzburg City

Vom Check-in bis zum Check-Out sehr zuvorkommender und freundlicher Service mit besonderer Überraschung im Zimmer zu meinem Geburtstag und Gutschein für das Restaurant. Zimmer und Bad super sauber. Tolles Frühstück im Restaurant mit großer Auswahl im Buffet und diversen frisch zubereiteten Eiervariationen. Großen Dank an das Team an der Rezeption und besonders auch an den Restaurantleiter. Wir haben uns sehr wohl gefühlt und werden dieses Hotel jederzeit weiterempfehlen.
Leckere Geburtstagsüberraschung im Zimmer vom Hotel-Team
Reichhaltiges Frühstück mit großer Auswahl
Schönes, sehr sauberes Zimmer mit tollem Salzburg-Ambiente.
Elisabeth, 3-night trip

6/10 Good

Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again
Marc, 1-night trip

8/10 Very good

Correcto pero MUY ALEJADO DEL CENTRO

Hotel correcto pero muy alejado del centro, se tarda casi media hora andando al centro. Pocos servicios cerca, para enciontrar un sitio para desayunar hay que andar 10 m
Ignacio, 2-night trip

8/10 Very good

혼자 이용하기 편리했던 머큐어

편하게 있었어요 역에서 걸어서 10분정도 걸리고 가까이에 마트가 있어서 좋아요 주변에 사람이 별로 안다녀서 혼자 저녁공연보고 돌아오는 길을 좀 걱정했는데 21번 버스가 호텔 가까이 내려줘서 무섭지 않게 돌아왔어요 전망이나 룸크기는 기대하면 안될듯요 ㅎㅎ
HYEREON, 2-night trip

8/10 Very good

Great place
Tessa, 1-night trip