I was not happy with my stay regarding housekeeping entering my room after several requesting no housekeeping. I was only there three days and my dinner was tampered with when I returned. I don’t trust that my food was safe to eat. I took pictures, it was dinner the night before my check out the next morning for a long 13 hour drive. Nothing was cleaned only made up bed. Removed one towel that was used that morning and left two wash cloths in the shower. So what were they doing in my room after I requested twice no room service on the phone with the front desk and the next day I called earlier and spoke to housekeeping and spoke to the housekeeper outside my door. First time staying and my last. If you can’t respect my wishes not to enter my room, then I don’t trust the hotel. Also I took pictures before and after, both days to see if they had been my room. 😕
Dana
Dana,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Jamie
Jamie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
N
N,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
toykeya
toykeya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Walker
Walker,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
miguel
miguel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
A fun one night stay
The staff member who checked us in was kind and helpful. The room was clean and exactly as expected. The hotel was quiet. My husband and son enjoyed the pool.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Jacqueline
Jacqueline,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Tammie
Tammie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
property is in an undeveloped area with new building in progress. I’m sure it will be wonderful when done
Bruce
Bruce,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Nice quite clean stay. Will come again.
Eric
Eric,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 11 日
Our room wasn't ready when we checked in, but the front desk was very nice, and we had an ice cream treat while waiting. The room was good size and clean.
Nianying
Nianying,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 5 日
Allison
Allison,2 晚行程
Travelocity真实住客点评
2/10 很差
2025 年 5 月 5 日
Unfortunately, we had a medical emergency for a terminal patient in our family and could not make the trip. Travelocity contacted the hotel to see about a refund or partial refund for us but the hotel said, “sorry, no refund.” We usually travel to Rochester 12 times a year & stay at the Marriot. Unfortunately, the Marriot was sold out so we chose Home2 thru Travelocity. Big mistake! I will never reserve there again! Their customer empathy and service is greatly lacking!
Allison
Allison,2 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Great room, nice breakfast!
Meryl
Meryl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Kelsey
Kelsey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
It was wonderful im having my family come stay for our family reunion the staff was great and friendly hotel was clean and breakfast was excellent can't wait to stay again 😊