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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel in Surprise with outdoor pool and conference center

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Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, sun loungers
Lobby
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Outdoor pool, pool umbrellas, sun loungers
Escape to Windmill Suites Surprise, Ascend Hotel Collection and unwind in the serene garden or spa tub. Enjoy a full breakfast, stay active with the gym or lounge by the outdoor pool with sun loungers. Helpful staff and express check-in make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
The current price is CNY665
CNY762 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(92 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Garner Hotel Phoenix Northwest – Surprise by IHG

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 143 reviews
The price is CNY618
CNY708 total
includes taxes & fees
Aug 17 - Aug 18
Garner Hotel Phoenix Northwest – Surprise by IHG
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About the neighborhood

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.6 km
  • Luke Air Force Base - 15 min drive - 14.6 km
  • State Farm Stadium - 17 min drive - 18.4 km
  • Desert Diamond Arena - 17 min drive - 18.0 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, you'll be within a 15-minute drive of Peoria Sports Complex. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's an outdoor pool.

Are pets allowed at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What is there to do at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection and nearby?

Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise - Phoenix, Ascend Hotel Collection also has a fitness center and a picnic area, as well as a garden.

What's the area around Windmill Suites Surprise - Phoenix, Ascend Hotel Collection like?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.

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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Family friendly
Location
Value
Bathroom
Coffee
Amenities

What guests liked

  • Breakfast was consistently praised for its variety, quality, and excellence by multiple guests. (106 reviews)
  • Conveniently located with many dining options within walking distance, including a variety of reasonably priced cuisines. (9 reviews)
  • Pet rooms were clean, convenient, and comfortable for pets and their owners. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The bacon is on point . Nice clean rooms.
Christian, 2-night trip

10/10 Excellent

Nice place to stay, friendly staff, clean rooms, nice breakfast.
Tim, 3-night trip

10/10 Excellent

Not what i expected, good place
Bertha, 2-night trip

8/10 Good

Excellent breakfast options!
Alicia, 1-night trip

10/10 Excellent

I liked the suites. They are large and very comfortable. The personal are knowledgeable about what the motel stands for. The breakfast is awesome! The location of the motel is close to shopping and restaurants. I would recommend it to anyone who wants to stay at a great motel!
sandra, 9-night trip

10/10 Excellent

This hotel is quite nice and I really liked the room and very comfortable bed. The hallway carpet looks terrible is my only negative.
Q, 1-night trip

8/10 Good

Very nice hotel, service was good, people was friendly
Monica, 2-night trip

10/10 Excellent

Perfect
Jay, 1-night trip

2/10 Terrible

Every morning we would come get breakfast the hotel associate was not friendly. Constantly acting as if us being there was inconvenient for her..
Shawn Christopher Green, 12-night trip

4/10 Poor

The lack of service to our room And the change out of towels also trying to find someone to assist with the breakfast and any questions we had at the front counter was difficult to find anybody The hidden visa fees on the final bill was a surprise The overall facility was good, and the staff tried to make it right with the adjustment to the bill because of the lack of service to the room
Dan, 3-night trip

10/10 Excellent

pool was almost green,inside property needs attention. rooms clean
Lyle, 2-night trip

10/10 Excellent

Loved the easy check in, clean lobby, beautiful pond, fountain in back, and cookies at the desk! All great touches to a lovely stay.
Rochelle, 1-night trip

10/10 Excellent

I liked the suite set up
Cara, 2-night trip

10/10 Excellent

Best breakfast ever! Clean rooms! Family friendly location! Easy to get to. Wonderful grounds and pool area! Would stay again!
Jean, 3-night trip

10/10 Excellent

Stay was great staff was attentive.
Brandon Edgar Alexander, 3-night trip

10/10 Excellent

The room layout was spacious and comfortable. The ownership is going to have to start investing into the property soon because things like doorways between bedroom and bathrooms (pocket doors) were rough on their tracks, the shower piping was noisy like a bad whistle, little things like that. But is was clean ans the staff waa friendly.
Casey, 2-night trip

8/10 Good

Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!
Timothy, 4-night trip

2/10 Terrible

Terrible stay and pool was dirty.
Jaaron, 2-night trip

10/10 Excellent

The breakfast was good, it was quiet area. And the rooms were super clean. Staff was also nice as well. And the pool was good as well. Would love to stay here again.
Trevino, 2-night trip

8/10 Good

The breakfast spread was excellent. There was a large variety to choose from.
Melissa, 3-night trip

10/10 Excellent

We really enjoyed our stay!
Julie, 3-night trip

10/10 Excellent

such a great place!
Zoey, 2-night trip

10/10 Excellent

Accommodated for my big family. Breakfast was good. Could not make coffee in my room there was no coffee cup to put the grounds in and one of our remotes were kinda broken for the tv. Otherwise it was clean, and perfect place to stay.
Crystal, 2-night trip

10/10 Excellent

I have stayed at this property and would recommendit
Richard, 2-night trip

8/10 Good

Pool lounge chairs legs are broken and could use replacing
Cynthia, 5-night trip