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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Suburban hotel in Surprise with outdoor pool and conference center

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Lobby
Outdoor pool, pool umbrellas, sun loungers
Escape to Windmill Suites Surprise, Ascend Hotel Collection and unwind in the serene garden or spa tub. Enjoy a full breakfast, stay active with the gym or lounge by the outdoor pool with sun loungers. Helpful staff and express check-in make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
The current price is CNY760
CNY871 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(99 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(103 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 1,005 reviews
The price is CNY661
CNY758 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.2 km
  • Destiny Springs Healthcare - 17 min walk - 1.5 km
  • State Farm Stadium - 16 min drive - 19.1 km
  • Desert Diamond Arena - 16 min drive - 19.1 km
  • Camelback Ranch - 17 min drive - 19.5 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, you'll be within a 15-minute drive of Peoria Sports Complex. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What is there to do at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel and nearby?

Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel also has a fitness center and a picnic area, as well as a garden.

What's the area around Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel like?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.

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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Family friendly
Location
Value
Coffee
Bathroom
Air conditioning

What guests liked

  • Breakfast options were excellent and greatly appreciated by guests. (117 reviews)
  • The property offers ample free parking and a quiet location near a park. (7 reviews)
  • Pet rooms were clean, convenient, and comfortable for pets and their owners. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Really enjoyed my 3 night stay. Very comfortable and enjoyed the hot breakfast. I will definitely stay again
Misti, 3-night trip

10/10 Exceptional

Everything was great. Room was clean, the bed comfortable and thr staff was very pleasant
roxanne, 2-night trip

8/10 Very good

Nice room
Elfrida, 1-night trip

10/10 Exceptional

One of the nicest rooms I’ve ever been in even better than Las Vegas and my opinion my girlfriend loved it too
Bobby, 1-night trip

10/10 Exceptional

Stay Here in Surprise

Great Stay in Surprise! Comfortable beds, spacious suites, clean facilities, accommodating staff.
Kris, 3-night trip

10/10 Exceptional

This hotel has such an amazing staff! Everyone is very pleasant and helpful . Clean and quiet rooms. Great breakfast and in a great location with plenty of restaurants and shopping nearby.
Laurie, 1-night trip

10/10 Exceptional

Beautiful room close to pool. Staff was very friendly. Great location
Sherry, 1-night trip

10/10 Exceptional

Great customer service, friendly and helpful. Will stay again!
Brittni, 2-night trip

10/10 Exceptional

The only issue was getting towels for the pool
Kimberly, 3-night trip

6/10 Good

Clean, breakfast needs help
Amanda, 2-night trip

6/10 Good

Hotel building is really old. Hallway carpets are so dirty, I was thinking my shoes would get dirty (seriously). Room layout for a one bedroom unit was strange. Overall, below average.
Nishantha, 1-night trip

8/10 Very good

Surprisingly good

The Hotel is in a great location. All the staff were very friendly and attentive. The parking was free and ample spaces. Our room had a living room and was clean and tidy. The amenities all worked (Internet/TV/ hot water etc) The room was a little dated but overall a very good value. the free Breakfast was very good also.
henry, 2-night trip

4/10 Fair

bed mattress was broken, in room a/c filter was so clogged it was squealing, toilet wouldn't flush everything, bedroom door had a hole in it, and the door lock was broken. we stayed here last week, and the first room was much better. this room was a mess.
Amanda, 1-night trip

10/10 Exceptional

It was good experience and the staff where very friendly and nice will come again
Amanda, 2-night trip

10/10 Exceptional

Great stay

It was a great stay i loved the space and comfort. Will be coming here again
Amanda, 2-night trip

10/10 Exceptional

The stay was amazing as usual. Would book here again
3-night trip

10/10 Exceptional

Nice place to stay, friendly staff, clean rooms, nice breakfast.
Tim, 3-night trip

10/10 Exceptional

We didn’t bring a pet
Julie, 2-night trip

10/10 Exceptional

The bacon is on point . Nice clean rooms.
Christian, 2-night trip

8/10 Very good

Was a great stay, my room wasn't available for what ever reason but got me a room kinda close to what I reserved. Rooms were clean, A/C was a little noisy but worked great in 110° weather. Breakfast was really great and satisfying, Overall it was a great stay
Damien, 2-night trip

8/10 Very good

Excellent breakfast options!
Alicia, 1-night trip

10/10 Exceptional

Was very nice and comfortable
Teresa, 1-night trip

8/10 Very good

Nice place to stay

It was a very nice place, pool and hot tub was nice, food was ok. The beds needed some work told maids but noone changed them and there was hair on pillow cases and tub was slippery that was a hazard and risk. Otherwise overall stay was great.
Geneva, 2-night trip

8/10 Very good

Very nice hotel, service was good, people was friendly
Monica, 2-night trip

10/10 Exceptional

Not what i expected, good place
Bertha, 2-night trip