Was dangerous and heartbreaking. Needed a place to stay for my great new first week of work and had to leave after an hour. And had to cancel my 4 nights. Fire alarm was removed and a dryer sheet stuffed into it in the room. That was only one thing...see pics...woops app won't let me upload pics. Damn ghetto app.
Craig
Craig,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Stephenville did not go smoothly.
Our stay at Motel 6 Stephenville did not go smoothly.
After checking in we could not get the room key to open the door. The front desk reprogrammed the key and then it was fine. We found out the ice maker was broken so we had to leave to buy ice. Then the door would not stay closed. We went to the office and they returned with us to close the door. They couldn’t close it either. I asked for a different room but was told they would have to check with the manager. Eventually we did get another room that was satisfactory, except for the roaches.
I returned to the front desk to ask for a receipt for our stay and was told they could not give me one because I booked through Expedia. And that I would have to print it myself. However, I did not book through Expedia. so no receipt.
The woman at the front desk was trying to be helpful but the circumstances were not optimal.
Grady
Grady,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
The room was dirty, the hotel has no pool just a dirt filled pool with construction debris everywhere. Sheets stained, bathroom horrible. Hair on bed. (Should of just stayed in my truck) booked because of graduation, should never of made reservations...
Catherine
Catherine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Always have a hard copy of your reservation.
When I checked in, they had no record of my reservation. Polite gentleman behind the desk said Hotels.com has a bad habit of not following through with reservation and payment information. Fortunately, I printed a copy of my reservation and was able to reference it on check in.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Sidney
Sidney,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
We were there for a college tour so we just needed a quick sleep and a shower. Hotel was better than I was expecting after reading the reviews. It is certainly an older, cheap hotel but we would stay again. It was fairly clean and the front desk gentleman was very friendly at check in.
kristen
kristen,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Kathy
Kathy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
Domingo
Domingo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
Never again will i use hotels.com
Motel room was full of roaches , i asked for a refund cause it was nasty they said yes its been refunded back to your card but i never received that refund.
ZACHARY
ZACHARY,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
old but clean and quiet
For a quick overnight stay, this was perfect.
Fernando
Fernando,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Decent for the price.
It's a bed and a hot shower. Nothing special but not terrible. Looks like they are starting to remodel. Pool was full of trash for some reason.
Stacy
Stacy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
Sad
Had no phone in the room the sink was stopped up and the power went out
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
One of the lights above the beds wasn’t working, and there was no plate in the microwave. Otherwise, ok.
Jessica
Jessica,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 11 日
Friendly check in and the shower water pressure was a solid 10. Older but would say again
Christi
Christi,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 3 日
Would stay again
AC worked very well which is high priority for my family. Bed was comfy but husband said it was hard. Enough space for 3 people but not enough table space. The room and bathroom were not cleaned well. But overall would stay again for the customer service and cheap rate.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
It’s older but Good place to stay for the night
Staff was very friendly
Andrea
Andrea,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 25 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 22 日
Clean Rooms, Very Helpful Friendly Staff with the exception of Keri, Keriah or Karey however her name is spelt. Very Curt young lady bordering on rude. I would not have her working with the general public. Terrible Attitude
Jesse
Jesse,6 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 22 日
The place looks bad on outside but has nice new rooms