Stopped by at 3:30 to see if we could check in early. This has happened in the past at this same hotel. We were told we couldn't check in until 4pm since housekeeping was behind schedule. We were told that our room would be ready when we returned.
Since we had something to do, we came back at 8:30 pm. Check-in went smooth and he gave us our room keys. When we opened our door, the housekeeping had not been there (see attached pictures). I went back down to the desk and he apologized and said this was not the first time it happened today. Instead of giving us another room, he went and checked it out. He came back and said that the room was not cleaned. So he went to another room, seemed like he was gone for awhile and finally returned and said it was good to go. He said there was $5 breakfast in the morning. We had stayed their before and never saw breakfast available. We went down in the morning, no breakfast. Same guy at the desk said, it will be here tomorrow. I'll leave a note and you can have a free breakfast. The next morning, still no breakfast and the desk clerk on duty was clueless. We explained our story, took my phone number and said the manager would call. As of today, we have not received a phone call.
All in all, it was not a good experience. We have stayed there for the past few years while in Michigan. I have never walked into a room that was not cleaned. We will not stay there again.