Does Newcastle Townhouse offer free cancellation for a full refund?

Yes, Newcastle Townhouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at this apartment?

Yes, there's free self parking.

What are the check-in and check-out times at this apartment?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Does Newcastle Townhouse have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.

What's the area around Newcastle Townhouse like?

Newcastle Townhouse is a short 12-minute walk from Quay Street and 17 minutes' walk from Eyre Square.

Newcastle Townhouse, Galway: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 15, 2024

Lovely clean and spacious apartment

Really clean apartment and the rooms were all lovely with a good bit of space in every bedroom. Nice big clean apartment. The staff were brilliant, easy to get in touch with and super helpful.

Sadhbh, 1-night trip

8/10 Very good

Jul 5, 2024

Sent too many emails so some details were missed. Otherwise very nice place. Some road noise though.

Pat, 1-night trip

8/10 Very good

Jul 25, 2024

Property was very clean. The communication for check in never came through. Customer service rep was very nice but had no useful information. Beds were comfortable but only bathroom is upstairs.

Paul, 1-night trip

6/10 Good

Jun 11, 2024

Overall the place seemed worn and tired. The pots, dinnerware, glassware and cutlery were not clean. Would recommend a disposable dishcloth, a drying rack for clothing, some hangers and a smaller table in the kitchen so it can be used for 4.

GARTH, 2-night trip

8/10 Very good

May 25, 2024

Couldn't use the shower and internet didn't work

marc, 1-night trip

4/10 Fair

Jul 13, 2024

Bad check-in

We arrived at the apartment at the check-in time and realized we had never received the check-in information. We called the number on the confirmation and reached a different travel site that had no record of us. After an hour of us calling and virtual chatting and never actually reaching the property, an email with the information finally arrived. The apartment itself is nice, and the area is quiet. Although one bathroom and a big group leads to a bit of a queue sometimes.

Robert A, 1-night trip

2/10 Poor

Apr 7, 2024

Terrible

Terrible condition, no communication

Joseph, 2-night trip

2/10 Poor

Jul 20, 2024

The property itself is fine and in a nice location. The major issue is trying to access the property for the first time. No door code was provided at the check in time. Couple that with no direct way to communicate. (The phone number is to a service that you have to leave a message and they will call you back.) Amusingly, we were provided with check-out info 24 hours after we left. Horrible comms all around.

Zuzana, 1-night trip

2/10 Poor

Jul 17, 2024

The worst communication and check-in experience ever! Four days prior to our stay, I called Expedia to try and extend our stay by one night. They got a hold of the property who offered to extend our stay at the price of $200 above the rate. I declined and booked the second night through Expedia at the reduced rate. I sent an email to the property that day with a couple of questions. That email was never responded to. On the day of our check-in I was suppose to receive the door code 3 pm. Having not received this I called the ‘direct’ number to the property which was a property management service. I waited in line for the next available agent. One never came and I was directed to leave a voicemail. I left a voice mail. I called 40 minutes later and left another voice mail. Afterward I called Expedia directly for help. After spending 40 minutes on hold their agent couldn’t find the booking in their system using every identifier possible (their booking number, my name, my email, etc) They were able to find my other bookings. At this point, we were disconnected. I called Expedia again. This agent seemed more capable. They told me that Expedia has had many problems and complaints about the procedures of this property. At this point, I had spent over two hours on the phone dealing with this in the middle of my dream Irish vacation. At this point, the management company called with door code. No apology given. We arrived at the property 3 1/2 hours after promised check-in.

Zuzana, 1-night trip

8/10 Very good

Nov 7, 2024

1-night trip

4/10 Fair

Jun 1, 2020

Alan, 5-night trip

Newcastle Townhouse

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