Best Western Chicago - Downers Grove, located in the business district, offers a convenient retreat with free breakfast and dry cleaning services. Connect to in-room WiFi, unwind at the outdoor pool or gym. The helpful staff has left a lasting impression on previous guests.
Donald E. Stephens Convention Center - 31 min drive - 29.3 km
Schaumburg Convention Center - 31 min drive - 34.1 km
United Center - 39 min drive - 35.7 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 33 min drive
Chicago, IL (DPA-Dupage) - 38 min drive
Chicago, IL (PWK-Chicago Executive) - 40 min drive
Chicago Midway Airport (MDW) - 52 min drive
Downers Grove Belmont Station - 6 min drive
Lombard Station - 8 min drive
Lisle Station - 8 min drive
Restaurants
Portillo's - 10 min walk
Starbucks - 11 min walk
Burger King - 9 min walk
Cooper's Hawk Winery & Restaurant - 2 min drive
Chipotle Mexican Grill - 6 min walk
About this property
Best Western Chicago - Downers Grove
Enjoy your visit to Downers Grove with a stay at Best Western Chicago - Downers Grove. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a seasonal outdoor pool are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
120 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
Meeting room
Conference space (800 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove
Frequently asked questions
Is there a pool at Best Western Chicago - Downers Grove?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chicago - Downers Grove?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Chicago - Downers Grove?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Chicago - Downers Grove?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Chicago - Downers Grove and nearby?
Best Western Chicago - Downers Grove has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Chicago - Downers Grove?
Yes, there's an onsite restaurant.
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Reviews
Best Western Chicago - Downers Grove Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.2
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good and a highlight of the stay at this property. (120 reviews)
The pool was well maintained, clean, and a great place to enjoy with family. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Restaurant
Toilet
Value
Outdoor pools
Building
Reviews
Verified
6/10 Good
Mar 24, 2026
Antonio who checked us in was efficient, helpful. & excellent.
Gregory
Gregory, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Staff was friendly kind rooms were clean. Breakfast was delicious. Would definitely stay here again.
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
At check in, we were given a room that was occupied. When we went back down to the desk, the staff fixed that right away. Our room was very nice and clean.
Vickie
Vickie, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Staff was very friendly and helpful
Dayton
Dayton, 5-night trip
Verified
8/10 Very good
Jan 28, 2026
For the price, this was an excellent choice for us for our three night stay. Basic amenities were complimented by friendly staff and a comfortable bed. The shower was pretty good too! Location was a plus with easy access to restaurants.
Beata
Beata, 3-night trip
Verified
8/10 Very good
Feb 3, 2026
Staff was nice, breakfast was standard for hotel breakfast, rooms were nice and soundproofed well, free wifi was not bad and was located around some nice food places. Overall real pleasant.
Isaiah
Isaiah, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
It was a very welcoming room and staff.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Excellent breakfast! Great staff! Very reasonable price! Definitely going to be staying there again. I would definitely recommend staying there.
Jeffrey
Jeffrey, 4-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Well-maintained and clean place to stay!
Sohail
Sohail, 3-night trip
Verified
10/10 Exceptional
Feb 6, 2026
It’s a crazy good price and it’s one of the nicest hotel rooms I ever stayed in. Definitely worth it.
Joshua
Joshua, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Hotel is a good value for the money. The rooms are pleasant and clean. The staff is very nice. Breakfast was consistently good.
christian
christian, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Nice quiet good breakfast
Dina
Dina, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Room was very clean and nice. The staff at the front desk was real helpful. The location was just where we needed to be
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Comfortable room, bed. Good breakfast. Convenient location. Will definitely stay again
Jeffery
Jeffery, 3-night trip
Verified
8/10 Very good
Dec 26, 2025
Superb breakfast, keeps me coming back. Clean room.
Kim
Kim, 5-night trip
Verified
10/10 Exceptional
Feb 17, 2026
I have stayed at this hotel several times. Each time they never disappoint. The rooms are clean, showers hot, and good breakfast in the morning. Patricia and Amy were phenomenal!! They helped to make my stay and experience top tier and have always provided me with amazing customer service! Will definitely be returning! ❤️ Thank you!
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Great breakfast
Catherine
Catherine, 4-night trip
Verified
10/10 Exceptional
Oct 6, 2025
They have the best breakfast in town
Rsghunath
Rsghunath, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
The staff was helpful and pleasant. The room was clean.
Tanesha
Tanesha, 1-night trip
Verified
8/10 Very good
Jan 22, 2026
All of thee above. First nite was good decent nite was a bit noisy. Overall stay was ok
Jemeca
Jemeca, 1-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Nice stay
Very clean rooms, excellent breakfast and the staff was very helpful
Luis Jesus
Luis Jesus, 6-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Staff were all very nice
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Good service
Lonnie
Lonnie, 1-night trip
Verified
8/10 Very good
Mar 27, 2026
The property was nice, clean and in an area that was convenient and felt safe. Breakfast was decent each day with different hot fair each day. They have a yogurt parfait machine. The room was nice, the only issue was the fridge never worked. It was pluged in and we tried it on multiple settings and it never got cold. Might need to replace the fridge cause it definitely didnt keep out leftovers or drinks cold, they were still room temp by morning, if not warmer. Would stay here again as long as the fridges were updated and kept the food cold. Room was clean, comfortable and spacious. Parking is convenient and they do have an elevator. Overall a decent stay.