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DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with outdoor pool, near Casey Jones Village

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Ballroom
Lobby
Exterior
Lobby
Nestled near Casey Jones Village, DoubleTree by Hilton Hotel Jackson offers a charming retreat. Enjoy southern cuisine at Twist Grill and Bar, relax on the sun-kissed terrace or explore the nearby Old Hickory Mall. With an indoor pool, outdoor pool and helpful staff you're sure to unwind.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY879
CNY1,009 total
includes taxes & fees
Oct 2 - Oct 3

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Desk, blackout drapes, iron/ironing board, free WiFi

Residence Inn Jackson

  • Pool
  • Free breakfast
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  • Free parking
8.4 out of 10, Very Good, 556 reviews
The price is CNY736
CNY845 total
includes taxes & fees
Oct 5 - Oct 6
Residence Inn Jackson
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About the neighborhood

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Union University - 2 min drive - 2.5 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • West Tennessee Healthcare Sportsplex - 8 min drive - 10.1 km
  • The Ballpark at Jackson - 9 min drive - 10.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬10 min walk
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Located in the entertainment district, DoubleTree by Hilton Hotel Jackson is a great choice for a stay in Jackson. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Twist Grill and Bar, which serves southern cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

Renovations and closures

The property will be renovating from April 30 2025 to September 13 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jackson?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

Sorry, pets aren't allowed.

Is parking offered on site at DoubleTree by Hilton Hotel Jackson?

Yes, there's free self parking.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Hotel Jackson and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. DoubleTree by Hilton Hotel Jackson also has a 24-hour fitness center and a picnic area.

Are there restaurants at or near DoubleTree by Hilton Hotel Jackson?

Yes, Twist Grill and Bar offers southern cuisine.

What's the area around DoubleTree by Hilton Hotel Jackson like?

DoubleTree by Hilton Hotel Jackson is in the heart of Jackson, a short 9-minute walk from Casey Jones Village and 9 minutes' walk from Music Highway Crossroads.

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Reviews

DoubleTree by Hilton Hotel Jackson Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The pool was a highlight for many guests, being clean, spacious, and enjoyable for both kids and adults. (9 reviews)
  • On-site dining options offered good food and a great bourbon selection. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Restaurant
Breakfast
Biscuits
Shower
Lobby
Bathroom
Food

Reviews

10/10 Exceptional

Loved the pool and the room we'll definitely be coming back
Ashley, 1-night trip

10/10 Exceptional

Great stay
Larry, 2-night trip

10/10 Exceptional

I like the atmosphere vibes....
Lonnie, 1-night trip

10/10 Exceptional

Love my stay and the fresh hot cookies
shannon, 2-night trip

10/10 Exceptional

Nice restaurant and bar.
David, 1-night trip

10/10 Exceptional

Comfortable overnight stay. Great friendly staff were a bonus
Paul, 1-night trip

10/10 Exceptional

Staff was the shining star of this hotel!
Wendy, 1-night trip

10/10 Exceptional

I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
MICHELLE, 1-night trip

10/10 Exceptional

Always a great place to stay
Hannah, 2-night trip

10/10 Exceptional

Staff are very nice, onsite restaurant and bar has good food and good staff.
Michael, 1-night trip

10/10 Exceptional

It is was a good visit from the front desk, to the room, to the restaurant and the check out.
CARLOS A., 1-night trip

10/10 Exceptional

Interesting
Andrea, 1-night trip

10/10 Exceptional

Must stay again

The staff was great and the hotel was good and clean
Jeremy, 1-night trip

10/10 Exceptional

Great stay
Wesley, 1-night trip

10/10 Exceptional

Everyone I encountered was very nice and accommodating. Even though the hotel was under renovation, it wasn't dusty or had materials all over the place. I loved my updated room!
Will, 1-night trip

8/10 Very good

There was renovations going on so was a lot of noise and the rooms wete very putdated.
Belinda, 1-night trip

8/10 Very good

Overall stay was nice. Due to bad weather it rained in my room thankfully it wasn’t on the bed but stay was nice
Rhonda, 2-night trip

10/10 Exceptional

Great staff

Staff was very friendly. Hotel was spotless.
1-night trip

10/10 Exceptional

Best Night

I booked it for my grandson’s wedding night and the staff went out of their way to make it special. The champagne and strawberries from the hotel was great. I would do it again.
Kathy, 1-night trip

10/10 Exceptional

It was amazing and the bar area and steak house was great.
Logan, 1-night trip

10/10 Exceptional

Good dining options close by including an on-site restaurant with a great bourbon selection. Rooms were spacious and beds were comfy. Pretty good breakfast for a price.
Matthew, 1-night trip

8/10 Very good

The renovations were a bit inconvenient/loud at times. Everything else (except the leaking roof in the lobby when it rained) was excellent.
Debbie L, 3-night trip

10/10 Exceptional

Friendly staff, clean room, warm cookie
Wesley, 1-night trip

10/10 Exceptional

Friendly staff. Very accommodating. Room was clean.
Jessica, 5-night trip

10/10 Exceptional

Warm welcome.

Our stay was excellent as always clean room, comfortable bed, clean bathroom the staff was the best they were so kind, polite, and helpful It makes a big difference, the area was very nice and the staff welcome us with open arms,we will return My husband's birthday and our anniversary was great, I'm hoping that I have accumulated some points for this hotel.
sherion, 5-night trip