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DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with outdoor pool, near Casey Jones Village

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good
Nestled near Casey Jones Village, DoubleTree by Hilton Hotel Jackson offers a charming retreat. Enjoy southern cuisine at Twist Grill and Bar, relax on the sun-kissed terrace or explore the nearby Old Hickory Mall. With an indoor pool, outdoor pool and helpful staff you're sure to unwind.

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY950
CNY1,090 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Courtyard by Marriott Jackson

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,007 reviews
The price is CNY804
CNY923 total
includes taxes & fees
May 18 - May 19
Courtyard by Marriott Jackson
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About the neighborhood

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 9 min walk - 0.8 km
  • Old Hickory Mall - 2 min drive - 2.4 km
  • Union University - 3 min drive - 4.0 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.4 km
  • The Ballpark at Jackson - 8 min drive - 9.2 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Located in the entertainment district, DoubleTree by Hilton Hotel Jackson is a great choice for a stay in Jackson. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Twist Grill and Bar, which serves southern cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

Renovations and closures

The property will be renovating from April 30 2025 to September 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jackson?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

Sorry, pets aren't allowed.

Is parking offered on site at DoubleTree by Hilton Hotel Jackson?

Yes, there's free self parking.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Hotel Jackson and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. DoubleTree by Hilton Hotel Jackson also has a 24-hour fitness center and a picnic area.

Are there restaurants at or near DoubleTree by Hilton Hotel Jackson?

Yes, Twist Grill and Bar offers southern cuisine.

What's the area around DoubleTree by Hilton Hotel Jackson like?

DoubleTree by Hilton Hotel Jackson is in the heart of Jackson, a short 9-minute walk from Casey Jones Village and 9 minutes' walk from Music Highway Crossroads.

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DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Breakfast
Shower
Biscuits
Food
Lobby
Bathroom

What guests liked

  • On-site dining options offered good food and a great bourbon selection. (4 reviews)
  • The pool was a highlight for many guests, being enjoyed by kids and adults alike, and was often clean and well-maintained. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
MICHELLE, 1-night trip

10/10 Exceptional

Best Night

I booked it for my grandson’s wedding night and the staff went out of their way to make it special. The champagne and strawberries from the hotel was great. I would do it again.
Kathy, 1-night trip

10/10 Exceptional

It is was a good visit from the front desk, to the room, to the restaurant and the check out.
CARLOS A., 1-night trip

8/10 Very good

Overall stay was nice. Due to bad weather it rained in my room thankfully it wasn’t on the bed but stay was nice
Rhonda, 2-night trip

10/10 Exceptional

Always a great place to stay
Hannah, 2-night trip

10/10 Exceptional

Great staff

Staff was very friendly. Hotel was spotless.
1-night trip

10/10 Exceptional

Must stay again

The staff was great and the hotel was good and clean
Jeremy, 1-night trip

10/10 Exceptional

It was amazing and the bar area and steak house was great.
Logan, 1-night trip

10/10 Exceptional

Great stay
Wesley, 1-night trip

6/10 Good

Staff was great. Very friendly. Hotel is old and dated. I found a big bug in our room. It was disgusting.
Sheri, 2-night trip

10/10 Exceptional

Good dining options close by including an on-site restaurant with a great bourbon selection. Rooms were spacious and beds were comfy. Pretty good breakfast for a price.
Matthew, 1-night trip

8/10 Very good

Poorly managed property

My stay was ok overall but, the hotel itself needs a makeover badly!! Although there are renovation signs out, there is no excuse for a dinner tray being in the hallway! After I checked in, I noticed a dinner tray on the floor outside of my room. The problem is, it was there when I arrived and still there after I checked out! The carpet needed to be vacuum at the very least. The front counter people were nice and friendly but, I won’t stay at that property until I know that it has been fully renovated!!
Reginald, 1-night trip

4/10 Fair

What was advertised online was not how it was in person.
1-night trip

10/10 Exceptional

Warm welcome.

Our stay was excellent as always clean room, comfortable bed, clean bathroom the staff was the best they were so kind, polite, and helpful It makes a big difference, the area was very nice and the staff welcome us with open arms,we will return My husband's birthday and our anniversary was great, I'm hoping that I have accumulated some points for this hotel.
sherion, 5-night trip

6/10 Good

Property needs updating for the price of the room Wi-Fi should be available without having to sign up for a rewards program and breakfast should be provided
Patricia, 2-night trip

10/10 Exceptional

This hotel was nice and quiet. Twist is the restaurant in hotel, it was quick and delicious. See you next time
Angela, 1-night trip

8/10 Very good

Valentines room

Nice hotel to stay in. Beds and pillows are very comfortable! Near all the bars, restaurants and shopping. The TVs are very old low def tvs. However a nice place to stay. Safe place to stay. Parking lot is dark. The soap dispensers are a nice touch. Limited towels in bathroom. There is a bar, a restaurant and a pool.
brad, 1-night trip

10/10 Exceptional

Nice clean room and friendly staff
Nakendra, 1-night trip

10/10 Exceptional

Property was great
SEAN C, 3-night trip

10/10 Exceptional

Love the room and the pool was awesome
Cassie, 1-night trip

10/10 Exceptional

Very nice property, clean and comfortable
Susan, 1-night trip

10/10 Exceptional

Great night stay with a great breakfast the next morning.
Roger, 1-night trip

10/10 Exceptional

Awesome staff and a overall great experience
Andranna, 1-night trip

4/10 Fair

Great to sleep at only thing that was bad is that the body wash fell on my toe because it somehow fell from the shower area while I was showering! Also could have been a little cleaner in the bathroom area!
Shelley, 1-night trip

10/10 Exceptional

Great
SEAN, 2-night trip