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Hotel El Paso

2.5 star property
City-center hotel in El Paso

Choose dates to view prices

Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Newspapers in lobby (surcharge)

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY369
CNY434 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

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7.2 out of 10, Good, 3,124 reviews
The price is CNY332
CNY390 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.3 km
  • Sunland Park Mall - 7 min walk - 0.6 km
  • El Paso Desert Botanical Garden - 2 min drive - 1.9 km
  • Western Playland Amusement Park - 2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.5 km

Getting around

  • El Paso International Airport (ELP) - 23 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 58 min drive
  • El Paso Union Depot - 13 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hotel El Paso

When you stay at Hotel El Paso, you'll be within a 15-minute drive of Sun Bowl Stadium and Paso del Norte International Bridge. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Safes in guestrooms can be used for USD 2.00 per day

Renovations and closures

The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Does Hotel El Paso offer free cancellation for a full refund?

Yes, Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Paso?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel El Paso?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel El Paso?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What is there to do at Hotel El Paso and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

What's the area around Hotel El Paso like?

Hotel El Paso is in Northwest El Paso, a short 14-minute walk from Sunland Park Mall and 6 minutes' walk from Bob-O's Family Fun Center.

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Reviews

Hotel El Paso Reviews

6.0

Good

6.0

Cleanliness

8.2

Location

6.8

Staff & service

5.8

Eco-friendliness

5.8

Property conditions & facilities

Popular mentions

Room
Elevator
Breakfast
Service staff
Bed
Bathroom
Shower
Vat
Weather
Children

Reviews

10/10 Exceptional

Smooth check in, clean room
Mirza, 2-night trip

10/10 Exceptional

The Staff is a key factor to this Hotel
Jorge, 2-night trip

10/10 Exceptional

Very good
Rafael, 1-night trip

10/10 Exceptional

Give it a try. You’ll be glad you did.

Everything was great. We’ll be staying again.
Chris, 2-night trip

10/10 Exceptional

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
juan carlos, 2-night trip

10/10 Exceptional

Excellent place to stay, from the beginning friendly guest service at check in, loved the indoor pool and spacious clean rooms. I felt comfortable and relaxed my whole stay. Only thing was the ice machine did not work and the water vending machine took my money and didn't give me anything. But other than that this hotel is in a great location right off the freeway and I would stay here again and again. Also excellent price!
KAREN, 1-night trip

2/10 Poor

Horrible hotel

Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Robert, 1-night trip

4/10 Fair

Old, unkept, dirty rooms. Poorly kept.
Thomas, 3-night trip

4/10 Fair

The toilet was not cleaned and there was major mold in the shower. Would NOT recommend this hotel.
Laura, 1-night trip

6/10 Good

I’ll remember the hair and those eggs…

Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Mario, 1-night trip

2/10 Poor

Extremely dirty room and building. Stains on furniture and bed. Towels were dirty and room had a funky smell. Seemed more like a room that rents by the hour. Never returning here.
Raul, 1-night trip

2/10 Poor

The entire room was dirty and they had no towels.
Reina, 1-night trip

6/10 Good

N/a
Maribel, 2-night trip

2/10 Poor

Last time I book this hotel

Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
Jose, 1-night trip

2/10 Poor

Got to the hotel check in they asked for a deposit and gave me a room that was ocopied Went to room 222 open the door and someone was there went back to the front desk and had to wait 20 mins for another room !
Edith, 1-night trip

2/10 Poor

I did not like anything about it. Im very sorry for saying this, no should have to sleep in something like that. No one
Joseph, 1-night trip

6/10 Good

THE ICE MACHINES DOES NOT WORK, THE ELEVATOR IS IN BAD CONDITIONS
ALVARO, 1-night trip

2/10 Poor

Horrible hotel

Fisrt of all when I got there we were sent to a room already occupied. Then we got our room and the AC was barley working. The pull out bed had no sheets and stains from whatever it was. Some of looked like blood. The shower was disgusting and old. The pool wasn't open due to some permits or something. Overall it was just a horrible hotel. I would not recommend anyone stay there ever.
1-night trip

2/10 Poor

Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
paulo, 2-night trip

2/10 Poor

At first we had room 215 but when we walked in someone was already staying there so they transfered us to room 221 but the A/C wasn't working there so they transfered us to room 211, the A/C wasn't working either until late at night I discovered the filter was completely clogged, the shower faucet was stock so the shower didn't work, there were no towels in the room, there was not hot water in the sink, there was no remote for the TV. Overall it was terrible, we will never stay there again.
Willy, 1-night trip

2/10 Poor

Horrible, uncomfortable and dirty

This place was very broken down, smoke detector in our room was missing, the security lock was broken. The floor was dirty and got our socks black. The tub was dirty and black. The sheets were dirty and stained and we didn’t even get blankets. They didn’t have enough towels to give us either nor did we have hand towels or floor towels. The young lady in the front was very rude and not helpful.
Stains on pillow and sheets
Dirty floor
Lock is broken to pieces and re attached
Mariah, 2-night trip

6/10 Good

We will start with the positive: * The bed was comfortable * A/C worked well * Breakfast was eggs, sausage, yogurt, bread options, cereal, and make your own waffle Bad: * They are doing remodeling which was never disclosed * The hotel was dirty (this seems to be a El Paso thing) * Fire Alarm went off multiple times from 7:45am till 8:30am. (We had left at 8:30 so not sure after) * Pool closed * Ice machine broken * Our door had no deadbolt or chain lock option At the end of the day it was a place to sleep but our family will more than likely try to never stay in El Paso as we travel. The lack of transparency is disappointing and based on the bad feel like the price should have been different.
Ben, 1-night trip

2/10 Poor

The pictures on the site are not current. Very run down hotel. There many leaks in the lobby and they had buckets collecting the water. It was muggy and hot and smelled. I got stuck in an elevator with no AC for 5min. After an hour, my family and I decided to check out and find a new hotel. The hotel denied a refund although I was only there for an hour and expressed my concerns. I have still not heard back from Expedia to at least honor a credit on my account. Horrible experience in 110 degree weather. Do not recommend.
Daisy, 1-night trip

4/10 Fair

this staff is amazing.the hotel itself was horrific. the indoor pool would be opened and closed. should have remained closed there was a film on top of the water with brown fuzzy stuff along the bottom. one staff member advised us it was not safe. that they wouldn’t get in it. health department needs to check out that pool. no laundry for guests as advertised in the room the bed frames are sticking out so prepare to either bruise, scratch or cut your shines and feet. the couch was stained. the shower floor has mildew. shower curtains moldy we found a nice hairball in the bathroom as well. not to mention the big bubbles above the shower from the room upstairs. carpets are scary as well. i feel so bad for those employees busting their butts to help their guests the best they can with the conditions of the building itself. whoever owns this ought to compensate that staff. then be held accountable for the condition inside.
Robert, 5-night trip

6/10 Good

Was awesome
Loretta, 7-night trip