We recently enjoyed a stay at this hotel and found many aspects to appreciate, especially as pet owners. The staff, including the bell hop, was always friendly and helpful, and check-in was smooth and informative, aside from a bit of confusion regarding parking. The coffee shop offered friendly service and good coffee, making mornings a delight.
As dog owners, we felt truly welcomed—not only by the staff, who provided special doggie accommodations, but also by other guests. The dog relief area, equipped with baggies, was a thoughtful touch, though it could benefit from better upkeep, a spring-loaded gate, and perhaps a bench or chairs for added comfort.
Our room was comfortable, though there were a few minor maintenance issues like a broken sink faucet and night lamp. These didn’t overshadow our overall experience. The hotel grounds and surrounding area were kept clean, which we appreciated. The gym was spacious, clean, and well-equipped, while the pool was especially pleasant thanks to its salt-water system. However, we did have some trouble accessing the pool due to a malfunctioning key card, and it was disappointing that the issue wasn’t resolved during our stay. Additionally, the pool hours felt a bit limited, and there was an extra charge for after-hours pool parties.
A few small improvements, such as better signage for amenities like ice machines, would enhance the guest experience. We were grateful to be accommodated for a late check-out, which made our departure mo